AI Damage2023 Hyundai Nexo: common problems
Owners of the 2023 Hyundai Nexo filed 6 complaints with NHTSA, most often about fuel/propulsion system and forward collision avoidance. The maker issued 14 service bulletins for this year. Details by component below, with sources.
Key figures
- Owner complaints
- 6
- Technical service bulletins (TSB)
- 14
What fails most often
- 1 Fuel/propulsion system 50% of all complaints
- 2 Forward collision avoidance 33% of all complaints
- 3 Engine 17% of all complaints
- 4 Lane departure 17% of all complaints
- 5 Service brakes 17% of all complaints
- Fuel/propulsion system: 3 complaints (50% of all).
- Forward collision avoidance: 2 complaints (33% of all).
- Engine: 1 complaints (17% of all).
- Lane departure: 1 complaints (17% of all).
- Service brakes: 1 complaints (17% of all).
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- petrol
- automatic, 1-speed
Drive: FWD
Symptoms owners describe
How many of the 6 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Fuel/propulsion system | 3 | 0 | 0 |
| Forward collision avoidance | 2 | 0 | 0 |
| Engine | 1 | 0 | 0 |
| Lane departure | 1 | 0 | 0 |
| Service brakes | 1 | 0 | 0 |
| Electrical system | 0 | 0 | 5 |
| Air bags | 0 | 0 | 2 |
| Visibility | 0 | 0 | 2 |
| Engine and cooling | 0 | 0 | 1 |
| Exterior lighting | 0 | 0 | 1 |
| Powertrain | 0 | 0 | 1 |
| Structure | 0 | 0 | 1 |
| Tires | 0 | 0 | 1 |
| Other | 3 | 0 | 0 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
The vehicle has become unsafe and practically unusable due to multiple technical problems, lack of service support, and the widespread unavailability of hydrogen fueling infrastructure in the Bay Area of California.
The vehicle has a material operability limitation related to its fuel/propulsion system that was not disclosed at the time of sale. After purchase, the vehicle’s real-world operation is materially restricted due to fuel availability and system limitations that prevent reliable use as represented.
A hydrogen leak presents an immediate risk of fire or explosion. This defect appeared only after recall service and renders the vehicle unsafe for operation or storage. What has the manufacturer done? Hyundai has not repaired the vehicle and has stated no remedy exists.
The vehicle uses hydrogen fuel which is stored in three high pressure cylinders. Any fires or damage to the vehicle that affects the fuel system can result in an explosion. During a recent recall, customers were recommended not to park near structures because the car can explode and cause property damage.
I was driven about 65 miles when suddenly show on the cluster emergency brake apply it happen today and about 2 weeks before . I happen like 5 seconds and disappear and both cases.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 1,633 of 2,102 model years in the NHTSA data (among the 22% least complained about).
On average one model year of the Nexo has 2 complaints (8 years in the data). This year has 6, above average.
What to check before buying
- Fuel/propulsion system. Fuel smell, leaks, rough running, fuel-system codes.
- Forward collision avoidance. Radar and camera: calibration after bumper or windshield replacement.
- Engine. Cold start, unusual noises, oil leaks and engine codes.
- Lane departure. Windshield camera: calibration after windshield replacement.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and…
The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co…
- The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding…
The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety…
- This bulletin provides information regarding condensation related to the accumulated moisture in the…
This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of…
- Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service…
Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon’s communication network. Follow the…
- Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service…
Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon's communication network. If you are…
- This bulletin is a reminder to exercise caution when painting the Nexo, Fuel Cell Electric Vehicle (FCEV)
During the painting processes, Volatile Organic Compounds (VOCs) may enter the fuel cell through openings or micro gaps in the intake or exhaust piping for the fuel cell. VOCs may damage certain components in the fuel…
- This bulletin provides a procedure to maintain the transmission in NEUTRAL such as pushing the vehicle…
This bulletin provides a procedure to maintain the transmission in NEUTRAL such as pushing the vehicle without starting the fuel stack or when repairs require the transmission to be continuously maintained in NEUTRAL.
- This bulletin contains information about the proper removal of the windshield wiper blade protective cover…
This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert…
- This bulletin provides important checkpoint guidelines when performing engine oil and filter change services
- This bulletin provides information on how to properly vent Hydrogen from a Nexo FCEV for maintenance or…
- Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships
It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under the PPF. These spots are the result of moisture trapped…
- Effective June 2, 2008, Federal Motor Vehicle Safety Standard 110 (FMVSS 110) established a threshold for…
Effective June 2, 2008, Federal Motor Vehicle Safety Standard 110 (FMVSS 110) established a threshold for correcting load carrying capacity information indicated on tire placards when vehicle weight has been increased…
NHTSA lists 14 bulletins for this year; the 12 newest are shown here.
Other years of this model
Questions and answers
What are the most common problems with the 2023 Hyundai Nexo?
Owner complaints to NHTSA most often mention: fuel/propulsion system, forward collision avoidance, engine. Total complaints: 6. The most frequent symptoms in complaint texts: smoke, burning smell, fire (33%), fuel system, fuel smell (17%), overheating, coolant loss (17%).
How many service bulletins (TSB) were issued for the 2023 Hyundai Nexo?
NHTSA lists 14 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2023 Hyundai Nexo from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2023 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.