AI DamageInfiniti JX: problems, complaints, bulletins
Summary for the Infiniti JX across 1 model years: 16 owner complaints and 0 NHTSA service bulletins, plus repair videos. Pick a year for details.
Model years
| Year | Owner complaints | involving a crash | Technical service bulletins (TSB) | YouTube repair videos |
|---|---|---|---|---|
| 2013 | 16 | 1 | 0 | 0 |
What fails most often
- 1 Air bags 38% of all complaints
- 2 Powertrain 25% of all complaints
- 3 Electrical system 6% of all complaints
- 4 Engine 6% of all complaints
- 5 Engine and cooling 6% of all complaints
- 6 Exterior lighting 6% of all complaints
- 7 Service brakes 6% of all complaints
- 8 Steering 6% of all complaints
- Air bags: 6 complaints (38% of all).
- Powertrain: 4 complaints (25% of all).
- Electrical system: 1 complaints (6% of all).
- Engine: 1 complaints (6% of all).
- Engine and cooling: 1 complaints (6% of all).
Symptoms owners describe
How many of the 16 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Air bags | 6 | 0 | 0 |
| Powertrain | 4 | 0 | 0 |
| Electrical system | 1 | 0 | 0 |
| Engine | 1 | 0 | 0 |
| Engine and cooling | 1 | 0 | 0 |
| Exterior lighting | 1 | 0 | 0 |
| Service brakes | 1 | 1 | 0 |
| Steering | 1 | 0 | 0 |
| Vehicle speed control | 1 | 0 | 0 |
| Other | 1 | 0 | 0 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
I was involved in accident on january 1, 2014 at approximately 12:00 p.m. While proceeding on vine street near its intersection with essex street in saugus, ma. The weather conditions were clear and dry as I approached the stop sign for me on vine street.
The vehicle was taken back to the same dealer three more times to get diagnosed in which the alternator and spark plugs were replaced but the failure still continued however, the last time the vehicle started to smoke and was currently and the dealer awaiting diagnosed and repairs.
There is a poignant burning smell when my 2013 jx35 is fully warmed up, stopped at light or stationary. Was able to observe clear oily substance on the rubber section/side of the power steering lines where it is held by the white factory connector at the firewall.
The contact stated that the headlight lenses had water vapor on the inside, which obscured the contact's visibility. There was no warning indicator illuminated. The manufacturer was made aware of the failure and informed the contact to take the vehicle to the dealer.
While driving at various speeds in local traffic, the vehicle shuttered and vibrated before returning to normal. The failure was experienced several times. The vehicle was taken to prospect auto repair where it was diagnosed that the transmission failed and would need to be rebuilt.
While driving 65 mph, there was an increase in the engine rpms and the vehicle hesitated to accelerate without warning. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
What to check before buying
- Air bags. Check the SRS light, stored codes and airbag/curtain status after any impact.
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Engine. Cold start, unusual noises, oil leaks and engine codes.
Other models of this make
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-05.