AI Damage2013 Infiniti JX: common problems
Owners of the 2013 Infiniti JX filed 16 complaints with NHTSA, most often about air bags and powertrain. Details by component below, with sources.
Key figures
- Owner complaints
- 16
- involving a crash
- 1
What fails most often
- 1 Air bags 38% of all complaints
- 2 Powertrain 25% of all complaints
- 3 Electrical system 6% of all complaints
- 4 Engine 6% of all complaints
- 5 Engine and cooling 6% of all complaints
- 6 Exterior lighting 6% of all complaints
- 7 Service brakes 6% of all complaints
- 8 Steering 6% of all complaints
- Air bags: 6 complaints (38% of all).
- Powertrain: 4 complaints (25% of all).
- Electrical system: 1 complaints (6% of all).
- Engine: 1 complaints (6% of all).
- Engine and cooling: 1 complaints (6% of all).
Symptoms owners describe
How many of the 16 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Air bags | 6 | 0 | 0 |
| Powertrain | 4 | 0 | 0 |
| Electrical system | 1 | 0 | 0 |
| Engine | 1 | 0 | 0 |
| Engine and cooling | 1 | 0 | 0 |
| Exterior lighting | 1 | 0 | 0 |
| Service brakes | 1 | 1 | 0 |
| Steering | 1 | 0 | 0 |
| Vehicle speed control | 1 | 0 | 0 |
| Other | 1 | 0 | 0 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
I was involved in accident on january 1, 2014 at approximately 12:00 p.m. While proceeding on vine street near its intersection with essex street in saugus, ma. The weather conditions were clear and dry as I approached the stop sign for me on vine street.
The vehicle was taken back to the same dealer three more times to get diagnosed in which the alternator and spark plugs were replaced but the failure still continued however, the last time the vehicle started to smoke and was currently and the dealer awaiting diagnosed and repairs.
There is a poignant burning smell when my 2013 jx35 is fully warmed up, stopped at light or stationary. Was able to observe clear oily substance on the rubber section/side of the power steering lines where it is held by the white factory connector at the firewall.
The contact stated that the headlight lenses had water vapor on the inside, which obscured the contact's visibility. There was no warning indicator illuminated. The manufacturer was made aware of the failure and informed the contact to take the vehicle to the dealer.
While driving at various speeds in local traffic, the vehicle shuttered and vibrated before returning to normal. The failure was experienced several times. The vehicle was taken to prospect auto repair where it was diagnosed that the transmission failed and would need to be rebuilt.
While driving 65 mph, there was an increase in the engine rpms and the vehicle hesitated to accelerate without warning. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure.
Tl* takata recall. The contact owns a 2013 infiniti jx. The contact received notification of nhtsa campaign number: 16v244000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.
Sudden loss of power while driving has happened about 5 times in a year. Almost caused a major accident on 1/15/14 car went from 55 to 30 and would not accelerate had to pull to the shoulder and turn off the vehicle to reset - service at infinity could not duplicate problem and directed me to consumer affairs -…
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 9,040 of 36,656 model years in the NHTSA data (top 25% most complained about).
What to check before buying
- Air bags. Check the SRS light, stored codes and airbag/curtain status after any impact.
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Engine. Cold start, unusual noises, oil leaks and engine codes.
Questions and answers
What are the most common problems with the 2013 Infiniti JX?
Owner complaints to NHTSA most often mention: air bags, powertrain, electrical system. Total complaints: 16. The most frequent symptoms in complaint texts: hesitation when accelerating (13%), overheating, coolant loss (13%), smoke, burning smell, fire (13%).
How many service bulletins (TSB) were issued for the 2013 Infiniti JX?
NHTSA lists 0 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2013 Infiniti JX from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2013 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-05.