AI DamageInfiniti Q60: problems, complaints, bulletins
Summary for the Infiniti Q60 across 7 model years: 68 owner complaints and 194 NHTSA service bulletins, plus repair videos. Pick a year for details.
Model years
What fails most often
- 1 Engine 26% of all complaints
- 2 Air bags 22% of all complaints
- 3 Steering 15% of all complaints
- 4 Powertrain 12% of all complaints
- 5 Electrical system 7% of all complaints
- 6 Fuel/propulsion system 6% of all complaints
- 7 Forward collision avoidance 4% of all complaints
- 8 Wheels 4% of all complaints
- Engine: 18 complaints (26% of all); manufacturer bulletins for this component: 26.
- Air bags: 15 complaints (22% of all), 1 of them with a crash reported by the owner; manufacturer bulletins for this component: 12.
- Steering: 10 complaints (15% of all), 1 of them with a crash reported by the owner.
- Powertrain: 8 complaints (12% of all); manufacturer bulletins for this component: 31.
- Electrical system: 5 complaints (7% of all); manufacturer bulletins for this component: 332.
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- 2 L · petrol · turbo · 4 cyl 2017–2019named in 1 complaints
- 3 L · petrol · turbo · 6 cyl 2017–2022
- 3.7 L · petrol · 6 cyl 2014–2015
- automatic, 7-speed 2014–2022
- manual, 6-speed 2014–2015
Drive: RWD, AWD
Symptoms owners describe
How many of the 68 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Engine | 18 | 0 | 26 |
| Air bags | 15 | 1 | 12 |
| Steering | 10 | 1 | 0 |
| Powertrain | 8 | 0 | 31 |
| Electrical system | 5 | 0 | 332 |
| Fuel/propulsion system | 4 | 0 | 0 |
| Forward collision avoidance | 3 | 0 | 31 |
| Wheels | 3 | 0 | 15 |
| Service brakes | 3 | 0 | 11 |
| Seats | 3 | 0 | 0 |
| Engine and cooling | 2 | 1 | 91 |
| Lane departure | 2 | 0 | 19 |
| Tires | 2 | 0 | 4 |
| Backover prevention | 2 | 0 | 0 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
No warning lights were illuminated on the instrument panel. A police report was filed, and injuries were reported. The contact was transported to a local trauma unit and treated for various facial injuries before being taken into surgery, where a pacemaker was inserted.
My 2017 infiniti q60 red sport 400 awd had an awd error and malfunction while I was driving on the highway at around 40mph. The car has no traction and loosed control and slipped during a light snowing night.
I got in an accident while visiting colorado with my son on 7/15/2018 I was driving from boulder to denver passing through broomfield on hwy 36. The rental car that I picked up which was semi-random as I belong to hertz president circle - they have several cars to choose from as you get off.
While driving home, I experienced an extreme amount of white smoke coming from my exhaust. The smoke was so severe that I could barely see vehicles behind me. Because I was on the freeway and concerned about my safety and the safety of others, I pulled over when safe and had the vehicle towed home and then to an…
Component/System: Supplemental Restraint System (SRS) / Airbag Occupancy Classification System — Passenger Side What Happened: The airbag/SRS warning light illuminated on my 2018 Infiniti Q60 (VIN [XXX], 102,388 miles). The vehicle was taken to [dealer] ([XXX]) for diagnosis.
Recently, the airbag warning light illuminated, so I brought the vehicle to an Infiniti dealership for diagnosis. I was informed that the issue is a known problem involving the seat frame and that the recommended repair is replacement of the seat frame. I was then quoted approximately $11,000 for the repair.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
What to check before buying
- Engine. Cold start, unusual noises, oil leaks and engine codes.
- Air bags. Check the SRS light, stored codes and airbag/curtain status after any impact.
- Steering. Steering play, power assist, rack and tie rods after a wheel impact.
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other…
- TELEMATICS SERVICE INFORMATION See ITB19-029 for models built after those listed above for a different…
- AEB WARNING LIGHT IS ON WITH WARNING MESSAGES DISPLAYED ON COMBINATION METER APPLIED VEHICLES
- ***** Retailer Announcement ***** INFINITI is committed to providing the highest levels of product quality…
- MIL ON WITH DTC(S) STORED IN THE ECM This bulletin is no longer active
- TURBOCHARGER REPLACEMENT PROCEDURE APPLIED ENGINES
- ENGINE ROOM SUB-HARNESS IF YOU CONFIRM DTC P06DA-00 for “ENGINE OIL PRESSURE CONTROL” is stored as current…
- DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero…
- DTC B2E1B-06 (AUTOMATIC ECALL) STORED AS CURRENT IN THE IVC APPLIED VEHICLES
- TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION SERVICE INFORMATION The Telematics…
- DTC B2E01-96 (INTERNAL BATTERY) STORED AS CURRENT IN IVC APPLIED SYSTEMS
- AV CONTROL UNIT REPLACEMENT PROCESS This bulletin has been amended
Repair videos
We do not copy videos: these are YouTube links credited to their authors. Amounts are as stated by the author and not verified by us.
- Rebuilding a 2017 Infiniti Q60 AWD Part 12
- Rebuilding a 2017 Infiniti Q60 AWD Part 2
- 2017 Infinity Q60 is absolutely pancaked, most likely a mortal event #crash #salvage #infinity #q60
- Rebuilding a 2017 Infiniti Q60 AWD Part 9
- 2017 Infiniti Q60 Damaged rebuild #shorts #shortvideo
- Rebuilding a 2017 Infiniti Q60 AWD Part 8
Other models of this make
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.