AI DamageInfiniti JX35: problems, complaints, bulletins
Summary for the Infiniti JX35 across 1 model years: 281 owner complaints and 0 NHTSA service bulletins, plus repair videos. Pick a year for details.
Model years
| Year | Owner complaints | involving a crash | Technical service bulletins (TSB) | YouTube repair videos |
|---|---|---|---|---|
| 2013 | 281 | 7 | 0 | 0 |
What fails most often
- 1 Air bags 31% of all complaints
- 2 Powertrain 28% of all complaints
- 3 Electrical system 13% of all complaints
- 4 Service brakes 10% of all complaints
- 5 Engine 5% of all complaints
- 6 Exterior lighting 5% of all complaints
- 7 Structure 5% of all complaints
- 8 Vehicle speed control 5% of all complaints
- Air bags: 87 complaints (31% of all), 2 of them with a crash reported by the owner.
- Powertrain: 79 complaints (28% of all), 1 of them with a crash reported by the owner.
- Electrical system: 36 complaints (13% of all).
- Service brakes: 27 complaints (10% of all), 3 of them with a crash reported by the owner.
- Engine: 15 complaints (5% of all).
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- 3.5 L · petrol · 6 cyl 2013
- CVT 2013named in 21 complaints
Drive: FWD, AWD
Symptoms owners describe
How many of the 281 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Air bags | 87 | 2 | 0 |
| Powertrain | 79 | 1 | 0 |
| Electrical system | 36 | 0 | 0 |
| Service brakes | 27 | 3 | 0 |
| Engine | 15 | 0 | 0 |
| Exterior lighting | 15 | 0 | 0 |
| Structure | 13 | 0 | 0 |
| Vehicle speed control | 13 | 0 | 0 |
| Suspension | 9 | 0 | 0 |
| Fuel/propulsion system | 8 | 0 | 0 |
| Seat belts | 7 | 0 | 0 |
| Seats | 7 | 0 | 0 |
| Steering | 6 | 0 | 0 |
| Visibility | 4 | 0 | 0 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
Driving under [address] approaching a bridge over a small waterway. Suddenly felt left front end go down and swerve to left into concrete bridge railing. Appears that left front wheel assembly came apart from drive shaft. Police officers commented that looks like u-joint separated.
Frame/Subframe- Excessive Corrosion and cracks and breaks in the frame in several places the car jerks and swerves with harder than average breaking Death trap - i was getting new strut put on so my daughter could use this car in college Yes- this was confirmed and we have pictures and video.
The contact stated that while pulling into a parking space, the vehicle hesitated while driving forward. After parking the vehicle, the contact later returned and started the vehicle; however, while driving a short distance, the vehicle suddenly lost automotive power and failed to properly accelerate.
The contact stated that for the past several months, the air bag warning light had been intermittently illuminated, and the fuel gauge had failed to indicate the proper fuel levels in the fuel tank. Additionally, it was difficult to open the hood.
The front and rear subframes of my 2013 Infiniti JX35 has experienced severe corrosion, perforation, and structural weakening, resulting in an unsafe driving condition. The corrosion is extensive enough to compromise suspension geometry, stability, and overall vehicle control.
My Infiniti driver's seat malfunctioned, crushed and pinned me, and ripped my hip out of socket when I was extracted. I'm being scheduled for surgery for a labral tear.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
What to check before buying
- Air bags. Check the SRS light, stored codes and airbag/curtain status after any impact.
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Service brakes. Pedal feel, ABS operation, leaks, discs and hoses.
Other models of this make
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-06.