AI DamageInfiniti QX30: problems, complaints, bulletins
Summary for the Infiniti QX30 across 4 model years: 61 owner complaints and 89 NHTSA service bulletins, plus repair videos. Pick a year for details.
Model years
What fails most often
- 1 Electrical system 31% of all complaints
- 2 Air bags 28% of all complaints
- 3 Steering 20% of all complaints
- 4 Powertrain 13% of all complaints
- 5 Service brakes 11% of all complaints
- 6 Visibility 10% of all complaints
- 7 Engine 10% of all complaints
- 8 Exterior lighting 5% of all complaints
- Electrical system: 19 complaints (31% of all); manufacturer bulletins for this component: 91.
- Air bags: 17 complaints (28% of all), 3 of them with a crash reported by the owner; manufacturer bulletins for this component: 4.
- Steering: 12 complaints (20% of all); manufacturer bulletins for this component: 2.
- Powertrain: 8 complaints (13% of all); manufacturer bulletins for this component: 3.
- Service brakes: 7 complaints (11% of all); manufacturer bulletins for this component: 7.
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- 2 L · petrol · turbo · 4 cyl 2017–2019
- dual-clutch (DCT), 7-speed 2017–2019
Drive: AWD, FWD, RWD
Symptoms owners describe
How many of the 61 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Electrical system | 19 | 0 | 91 |
| Air bags | 17 | 3 | 4 |
| Steering | 12 | 0 | 2 |
| Powertrain | 8 | 0 | 3 |
| Service brakes | 7 | 0 | 7 |
| Visibility | 6 | 0 | 26 |
| Engine | 6 | 0 | 1 |
| Exterior lighting | 3 | 0 | 13 |
| Forward collision avoidance | 3 | 1 | 0 |
| Structure | 2 | 0 | 12 |
| Electronic stability control | 2 | 0 | 0 |
| Fuel/propulsion system | 2 | 0 | 0 |
| Vehicle speed control | 2 | 0 | 0 |
| Engine and cooling | 1 | 0 | 14 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a storage facility and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported.
When driving on the highway at 55 mph Infiniti’s forward emergency braking failed it. resulted in a mirror collision with the vehicle ahead of me. Took my vehicle to [dealer] current the vehicle is the service center with no updates
I was in a car accident where the front of my car collided with another car damaging and taking part of the front of my car off and pushing it up bulging at the side mirrors and my airbag did not deploy. After the impact, my dashboard had "SRS Malfunction Service Requested" light to come on.
I hydroplaned my vehicle while drive between 55-60 mph of interstate 10 in houston, tx on 11/28/2020. I slide across four lanes and front end collided with a concrete barrier. Not one of my airbags deployed. The frame was bent and ripped next to the sensors and I reported this to nissan/infiniti.
The contact stated that while driving approximately 20-40 MPH, the passenger’s air bag warning light illuminated, and the message "Front Left Malfunction - Service Required" was displayed. The contact stated that the failure persisted.
The vehicle had started normally and driven about 9 miles with no warning lights or starting problems. Because traffic was stop-and-go, my recollection is that I had manually disabled Auto Stop/Start. I stopped normally with traffic.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
What to check before buying
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Air bags. Check the SRS light, stored codes and airbag/curtain status after any impact.
- Steering. Steering play, power assist, rack and tie rods after a wheel impact.
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other…
- TELEMATICS SERVICE INFORMATION See ITB19-029 for models built after those listed above for a different…
- INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended
- CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended
- CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended
- WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended
- REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended
- WINDSHIELD CRACKING This bulletin has been amended
- SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active
- SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active
- TELEMATICS SERVICE INFORMATION This bulletin has been amended
- SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended
Repair videos
We do not copy videos: these are YouTube links credited to their authors. Amounts are as stated by the author and not verified by us.
- Infiniti QX30 2016+. Демонтаж щитка приборів, мультимедіа, блоку радіо та блоку навігації
- Infiniti QX30 2016 з США за $14 500? 🤔🚗
- 2017 Infiniti QX30 Steering Wheel Airbag Removal
- Infinity QX30 от 1 владельца с 2017 года!
- INFINITI QX30 2017 KNOCKING NOISE / JERKING FROM REAR DIFFERENTIAL FIXED - SHARE PLATFORM OF GLA250
- 2017 Infiniti QX30 Suspension Parts Removal
Other models of this make
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.