AI Damage2018 Jayco Travel Trailer White Hawk: common problems
Owners of the 2018 Jayco Travel Trailer White Hawk filed 4 complaints with NHTSA, most often about suspension and structure. The maker issued 2 service bulletins for this year. Details by component below, with sources.
Key figures
- Owner complaints
- 4
- Technical service bulletins (TSB)
- 2
What fails most often
- 1 Suspension 75% of all complaints
- 2 Structure 25% of all complaints
- Suspension: 3 complaints (75% of all).
- Structure: 1 complaints (25% of all).
Symptoms owners describe
How many of the 4 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Suspension | 3 | 0 | 0 |
| Structure | 1 | 0 | 0 |
| Equipment | 0 | 0 | 2 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
Tha front cap appears to be moving or the body is flexing too much. This is causing the sides to come out of the front trim moulding. If this happens going down the highway while in tow it could cause the side of the trailer to be torn off.
If we had not noticed this when we did, it could have caused a fire or accident on the highway. The RV Repair Shop which is repairing our problem had this same issue in their shop two weeks prior. The trailer has not been inspected by anyone other than the RV Repair Shop.
Consumer writes in regard to safety issues concerning bent axles that causes tires to blowout. The consumer stated the manufacturer was willing to replace the axel but, with the same parts that failed previously.
While driving 25 mph, the contact was informed that there was smoke coming from the rear passenger side of the camper. The vehicle was pulled over to the side of the road. Upon inspecting the vehicle, the contact noticed that the brackets that attach the spring hangers to the frame fractured from the frame.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 15,524 of 36,659 model years in the NHTSA data (top 42% most complained about).
On average one model year of the White Hawk has 3 complaints (9 years in the data). This year has 4, above average.
What to check before buying
- Suspension. Wheel alignment, control arms, subframe, even tire wear.
- Structure. Rails, pillars, panel gaps, signs of pulling or welding.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- JAYCO AND ENTEGRA COACH STORAGE TIPS
INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.
- Informational bulletin for repair that requires the removal of pullout cabinet extension drawers
Other years of this model
Questions and answers
What are the most common problems with the 2018 Jayco Travel Trailer White Hawk?
Owner complaints to NHTSA most often mention: suspension, structure. Total complaints: 4. The most frequent symptoms in complaint texts: smoke, burning smell, fire (50%), tires: bulges, blowouts (25%).
How many service bulletins (TSB) were issued for the 2018 Jayco Travel Trailer White Hawk?
NHTSA lists 2 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2018 Jayco Travel Trailer White Hawk from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2018 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-06.