AI DamageKeystone Springdale: problems, complaints, bulletins
Summary for the Keystone Springdale across 28 model years: 48 owner complaints and 19 NHTSA service bulletins, plus repair videos. Pick a year for details.
Model years
| Year | Owner complaints | involving a crash | Technical service bulletins (TSB) | YouTube repair videos |
|---|---|---|---|---|
| 2027 | 0 | 0 | 2 | 0 |
| 2026 | 0 | 0 | 3 | 0 |
| 2025 | 0 | 0 | 1 | 0 |
| 2024 | 0 | 0 | 2 | 0 |
| 2023 | 0 | 0 | 1 | 0 |
| 2022 | 0 | 0 | 5 | 0 |
| 2021 | 2 | 0 | 2 | 0 |
| 2020 | 2 | 0 | 4 | 0 |
| 2019 | 2 | 0 | 4 | 0 |
| 2018 | 1 | 0 | 1 | 0 |
| 2017 | 0 | 0 | 4 | 0 |
| 2016 | 1 | 0 | 7 | 0 |
| 2015 | 1 | 0 | 0 | 0 |
| 2013 | 2 | 0 | 0 | 0 |
| 2012 | 1 | 0 | 0 | 0 |
| 2011 | 2 | 0 | 0 | 0 |
| 2010 | 4 | 0 | 0 | 0 |
| 2008 | 1 | 0 | 0 | 0 |
| 2007 | 1 | 0 | 0 | 0 |
| 2006 | 3 | 0 | 0 | 0 |
| 2005 | 4 | 0 | 0 | 0 |
| 2004 | 1 | 0 | 0 | 0 |
| 2003 | 2 | 0 | 0 | 0 |
| 2002 | 6 | 0 | 0 | 0 |
| 2001 | 5 | 0 | 0 | 0 |
| 2000 | 2 | 0 | 0 | 0 |
| 1999 | 3 | 0 | 0 | 0 |
| 1998 | 2 | 0 | 0 | 0 |
What fails most often
- 1 Equipment 35% of all complaints
- 2 Structure 21% of all complaints
- 3 Tires 21% of all complaints
- 4 Wheels 10% of all complaints
- 5 Suspension 8% of all complaints
- 6 Powertrain 4% of all complaints
- 7 Service brakes 4% of all complaints
- 8 Engine and cooling 2% of all complaints
- Equipment: 17 complaints (35% of all); manufacturer bulletins for this component: 19.
- Structure: 10 complaints (21% of all); manufacturer bulletins for this component: 11.
- Tires: 10 complaints (21% of all); manufacturer bulletins for this component: 1.
- Wheels: 5 complaints (10% of all).
- Suspension: 4 complaints (8% of all).
Symptoms owners describe
How many of the 48 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Equipment | 17 | 0 | 19 |
| Structure | 10 | 0 | 11 |
| Tires | 10 | 0 | 1 |
| Wheels | 5 | 0 | 0 |
| Suspension | 4 | 0 | 0 |
| Powertrain | 2 | 0 | 0 |
| Service brakes | 2 | 0 | 0 |
| Engine and cooling | 1 | 0 | 0 |
| Exterior lighting | 1 | 0 | 0 |
| Latches, locks, linkages | 1 | 0 | 0 |
| Other | 3 | 0 | 9 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
2016 keystone springdale. Consumer writes in regard to broken fresh water tank bracket. The consumer requested to be reimbursed for repairing the cross member support, despite being out of warranty.
The contact received notification of NHTSA Campaign Number: 21V708000 (Equipment). The contact notified the manufacturer of the issue and was informed he could install the propane regulator himself or have the local dealer perform the installation.
The consumer stated the vehicle was emitting heavy smoke from the wheel area. There was also a strong propane odor emitting form the control valve, causing the consumer to experience headache. The consumer requested the vehicle be bought back and be refunded any related charges.
The dealer was notified of the failure and advised the contact that he would be responsible for the cost of the repair. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 0.
The trailer was towed to a local dealer where it was diagnosed with needing the outriggers replaced however, the RV was not repaired. The manufacturer was informed of the failure and was awaiting a response. Keystone still waiting for parts.
The damage occurred some time ago based on rust on the broken I-beam pieces. I spoke with the previous owner who bought it new, never had any event that caused it and he was unaware of the damage. However they had just had a blow-out on their last trip on one of the rear tires.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
What to check before buying
- Structure. Rails, pillars, panel gaps, signs of pulling or welding.
- Tires. Tire age by DOT code, bulges, wear pattern.
- Wheels. Wheel runout, cracks, signs of a wheel strike.
- Suspension. Wheel alignment, control arms, subframe, even tire wear.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- Customer Satisfaction Campaign Certain models equipped with non-ducted Coleman-Mach air-conditioning…
- Customer Satisfaction Campaign Certain models equipped with non-ducted Coleman-Mach air-conditioning…
- This process describes the repair of the Exact-Slide G5.5 motors in the event a motor fails due to gearbox…
- This process describes the repair of In-Wall slide systems that have become inoperable on one or both sides
- Advisory 24-448 Springdale 1810BH Fed Tag Campaign
- Dealer letter and revised repair instructions for 23-438
- It has been determined that the slide floor in the Hideout 186SS and Springdale 1860SS may be improperly…
- Revised repair instructions
- This process describes the repair of In-Wall slide systems that have become inoperable on one or both sides
- Attached are the updated repair instructions for KSB-200305
- This process describes how to replace a Furrion Antenna head with a Winegard 360 for Over The Air (OTA)…
- This is the repair instructions for advisory 17-298
Other models of this make
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-05.