AI Damage2025 Mazda CX-90: common problems
Owners of the 2025 Mazda CX-90 filed 35 complaints with NHTSA, most often about service brakes and engine. The maker issued 272 service bulletins for this year. We found 3 repair videos on YouTube. Details by component below, with sources.
Key figures
- Owner complaints
- 35
- involving a crash
- 1
- Technical service bulletins (TSB)
- 272
- YouTube repair videos
- 3
What fails most often
- 1 Service brakes 26% of all complaints
- 2 Engine 20% of all complaints
- 3 Forward collision avoidance 17% of all complaints
- 4 Electrical system 14% of all complaints
- 5 Fuel/propulsion system 11% of all complaints
- 6 Powertrain 9% of all complaints
- 7 Steering 9% of all complaints
- 8 Lane departure 9% of all complaints
- Service brakes: 9 complaints (26% of all); manufacturer bulletins for this component: 43.
- Engine: 7 complaints (20% of all); manufacturer bulletins for this component: 48.
- Forward collision avoidance: 6 complaints (17% of all), 1 of them with a crash reported by the owner; manufacturer bulletins for this component: 1.
- Electrical system: 5 complaints (14% of all); manufacturer bulletins for this component: 80.
- Fuel/propulsion system: 4 complaints (11% of all); manufacturer bulletins for this component: 7.
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- 2.5 L · plug-in hybrid · 4 cyl
- 3.3 L · hybrid · turbo · 6 cyl
- automatic, 8-speed
Drive: 4WD
Symptoms owners describe
How many of the 35 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Service brakes | 9 | 0 | 43 |
| Engine | 7 | 0 | 48 |
| Forward collision avoidance | 6 | 1 | 1 |
| Electrical system | 5 | 0 | 80 |
| Fuel/propulsion system | 4 | 0 | 7 |
| Powertrain | 3 | 0 | 20 |
| Steering | 3 | 0 | 3 |
| Lane departure | 3 | 0 | 2 |
| Vehicle speed control | 2 | 0 | 0 |
| Structure | 1 | 0 | 37 |
| Seats | 1 | 0 | 9 |
| Wheels | 1 | 0 | 6 |
| Visibility | 1 | 0 | 2 |
| Seat belts | 1 | 0 | 1 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
On March 14, 2026, I was attempting to turn left into a parking stall within a busy shopping center lot when my vehicle suddenly accelerated unexpectedly. I lost all control of both the steering and the braking systems.
It finally stopped after turning off all fans, radio and all accessories in the car and starting it without gas cap. The symptom lasted for more than 25 minutes. When I took my vehicle in for service they told me it was due to temperature change. I have not experienced anything like this with any other vehicle.
The steering wheel seems to hesitate or stick only during left hand turns, even slight ones. If you do not manually pull the steering wheel back after turning, it will stay in the position and not return as it should.
Another unexpected braking incident occurred the following morning when I was backing out of my driveway. Similar unexpected braking behavior has occurred earlier in my ownership of the vehicle as well.
Mazda Dealership stated it was low pressure fuel pump needed to be replaced at a few months of ownership. Automatic wipers malfunctioned because wipers were hitting the front pillars at driver side. Mazda dealership disabled auto wiper functionality. Unknown Leak found on passenger side beneath the battery area.
Recently, while driving our Mazda CX-90 (2025) we noticed a persistent and constant odor of fuel/gasoline vapors arise from the vehicle. We noticed this after driving the vehicle approximately 120 min from Las Vegas, NV to St. George, UT. The smell was intoxicating and nauseating.
No warning lights illuminate. Documented on 11 occasions between May 20, 2026 and July 29, 2026; incidents occurred prior to May 2026 but were undocumented. Occurs most frequently decelerating off highway exit ramps but also during general highway coasting in Houston, TX.
I am submitting this complaint because I believe this may be a safety-related defect involving the automatic emergency braking/forward collision avoidance system. I am requesting that this issue be documented and investigated.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 1,018 of 2,102 model years in the NHTSA data (top 48% most complained about).
On average one model year of the CX-90 has 9 complaints (4 years in the data). This year has 35, above average.
What to check before buying
- Service brakes. Pedal feel, ABS operation, leaks, discs and hoses.
- Engine. Cold start, unusual noises, oil leaks and engine codes.
- Forward collision avoidance. Radar and camera: calibration after bumper or windshield replacement.
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- Frequently Asked Questions (FAQ) Index General Questions MAZDA CONNECT Indication Setup and Getting…
Frequently Asked Questions (FAQ) Index General Questions MAZDA CONNECT Indication Setup and Getting Started Dealer Processes Registration / Enrollment / Take-Over Customer Subscription Status WI-FI General Informatio…
- If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...),…
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been…
- CSP14 – 2024-2026 CX-90 Subject
Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain…
- Use this guide before ordering or replacing an AT component on applicable H3T vehicles
QUICK CHECKLIST BEFORE ORDERING Confirm the vehicle is a CX-90 (KK) or CX-70 (KJ) with H3T and is within the applicable market coverage. • In GEPC, identify the AT component part number for the vehicle. • Use the GEPC…
- Some customers may complain about any of the following
1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App
- Some customers may experience a message "TCU Malfunction
Have the Vehicle Inspected" in the instrument cluster. Additional symptoms that may occur: Connected Vehicle One Time Passcode (OTP) may fail. Connected Vehicle Remote functions may fail. The following DTC's may be…
- ORDERING REQUIREMENT FOR AT COMPONENTS FOR H3T (INLINE 6) Use this guide before ordering or replacing an…
ORDERING REQUIREMENT FOR AT COMPONENTS FOR H3T (INLINE 6) Use this guide before ordering or replacing an AT component on applicable H3T vehicles. QUICK CHECKLIST BEFORE ORDERING • Confirm the vehicle is a CX-90 (KK) or…
- Some vehicles have reported faster than expected tire wear for vehicles equipped with OEM "Falken…
Some vehicles have reported faster than expected tire wear for vehicles equipped with OEM "Falken 275/45/21" tires, without outside influence such as low tire pressure or out of specification alignment, and the tire…
- Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair…
- Some customers may complain about any of the following
1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote functions inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF…
- Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect clock…
Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect clock and/or tire pressures and/or tire pressure missing. This may be caused by: Incorrect calendar entry…
- Some vehicles may continue to display the recall notification "IMPORTANT NOTICE
VIEW VEHICLE STATUS MONITOR FOR DETAILS" on the center display even after the recall has been completed. NOTE: Once the warranty claim for the recall campaign is approved by Mazda Japan, the recall notification will be…
NHTSA lists 272 bulletins for this year; the 12 newest are shown here.
Repair videos
We do not copy videos: these are YouTube links credited to their authors. Amounts are as stated by the author and not verified by us.
Other years of this model
Questions and answers
What are the most common problems with the 2025 Mazda CX-90?
Owner complaints to NHTSA most often mention: service brakes, engine, forward collision avoidance. Total complaints: 35. The most frequent symptoms in complaint texts: driver assists: adaptive cruise, lane keeping (9%), hesitation when accelerating (9%), brakes on its own (phantom braking) (9%).
How many service bulletins (TSB) were issued for the 2025 Mazda CX-90?
NHTSA lists 272 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2025 Mazda CX-90 from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2025 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.