AI Damage2024 Mercedes-Benz EQS 450 4matic: common problems
Owners of the 2024 Mercedes-Benz EQS 450 4matic filed 3 complaints with NHTSA, most often about electrical system and steering. The maker issued 110 service bulletins for this year. Details by component below, with sources.
Key figures
- Owner complaints
- 3
- Technical service bulletins (TSB)
- 110
What fails most often
- 1 Electrical system 33% of all complaints
- 2 Steering 33% of all complaints
- 3 Structure 33% of all complaints
- 4 Lane departure 33% of all complaints
- 5 Service brakes 33% of all complaints
- 6 Forward collision avoidance 33% of all complaints
- 7 Air bags 33% of all complaints
- Electrical system: 1 complaints (33% of all); manufacturer bulletins for this component: 63.
- Steering: 1 complaints (33% of all); manufacturer bulletins for this component: 12.
- Structure: 1 complaints (33% of all); manufacturer bulletins for this component: 12.
- Lane departure: 1 complaints (33% of all); manufacturer bulletins for this component: 3.
- Service brakes: 1 complaints (33% of all); manufacturer bulletins for this component: 3.
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- electric
- automatic, 1-speed
Drive: AWD
Symptoms owners describe
How many of the 3 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Electrical system | 1 | 0 | 63 |
| Steering | 1 | 0 | 12 |
| Structure | 1 | 0 | 12 |
| Lane departure | 1 | 0 | 3 |
| Service brakes | 1 | 0 | 3 |
| Forward collision avoidance | 1 | 0 | 2 |
| Air bags | 1 | 0 | 1 |
| Seats | 0 | 0 | 7 |
| Suspension | 0 | 0 | 7 |
| Visibility | 0 | 0 | 7 |
| Exterior lighting | 0 | 0 | 4 |
| Powertrain | 0 | 0 | 3 |
| Backover prevention | 0 | 0 | 2 |
| Engine | 0 | 0 | 2 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
The repairs included the replacement and repair of cracked grille covers, sensors, rear damage, and the rear camera system. The vehicle remained at the repair facility for approximately one month during the repair process.
Signs of arcing on high voltage charge port. The issue was first identified and reported to an authorized Mercedes-Benz dealership (Pleasanton, CA) at approximately 41,000 miles.
While driving, the vehicleâs lane keeping system applied an unintended and aggressive steering input during a lane change. I was merging left when the system suddenly forced the steering sharply to the right without driver command.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 17,150 of 36,656 model years in the NHTSA data (top 47% most complained about).
On average one model year of the EQS 450 4matic has 3 complaints (4 years in the data). This year has 3, above average.
What to check before buying
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Steering. Steering play, power assist, rack and tie rods after a wheel impact.
- Structure. Rails, pillars, panel gaps, signs of pulling or welding.
- Lane departure. Windshield camera: calibration after windshield replacement.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- A software update will be performed that provides enhancements to the robustness and system stability of…
A software update will be performed that provides enhancements to the robustness and system stability of the communication module. The update is free of charge and runs in the background, which takes about 8 minutes to…
- Complaint Clanking noise from the area of the speakers in the doors
Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and…
- Complaint Slight creaking noises when steering
Cause Noises may come from one or more sleeves of the horn contact plate. Remedy Remove the horn contact plate and check the sleeves for noise; see attached video. If necessary, apply lubricant to the sleeves.
- Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE
Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. Cause Although the cause of the vibration…
- Complaint Issue after OTA Update IC Odometer Reading blank("_ _ _ _") IC Maintanence data unavailable…
Complaint Issue after OTA Update IC Odometer Reading blank("_ _ _ _") IC Maintanence data unavailable Cause OTA Update E61.0 Remedy In the IC Control Unit Log, please check the following information: Verify whether…
- Complaint Radio station cover art does not refresh when switching stations
The UI continues to show the old station’s artwork instead of updating to the new one. Cause When a new station change request is triggered, a temporary glitch is causing the Head Unit application to fail to overwrite…
- Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious…
Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious cause usually with one of the following scenarios: • Flashing without a speed limit ("‑ ‑"). • Flashing when…
- Complaint During part of the steering movement, it feels heavier or more difficult to steer in the same…
Complaint During part of the steering movement, it feels heavier or more difficult to steer in the same spot every time. OR Rattling, humming, dry sliding/gravel noise from the electric steering system when steering…
- Complaint Tailgate opens unintentionally
Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. EXAMPLE: when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so…
- Complaint The following most common complaints may be observed
• Brief connectivity interruptions when using Apple CarPlay over Wi-Fi • Audio cuts out • Device not recognized • No operation possible Cause There are multiple possible causes for an iPhone disconnecting from a…
- Complaint Customer Complaint
AC charging is not possible. - The departure time, charging pause, location-based charging or target SOC limit is automatically set to 50% or to a random value in the Mercedes me application or in the charging settings…
- Complaint 1
General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. Cameras 6. Other Park Topics. Cause Various root…
NHTSA lists 110 bulletins for this year; the 12 newest are shown here.
Other years of this model
Questions and answers
What are the most common problems with the 2024 Mercedes-Benz EQS 450 4matic?
Owner complaints to NHTSA most often mention: electrical system, steering, structure. Total complaints: 3. The most frequent symptoms in complaint texts: driver assists: adaptive cruise, lane keeping (33%), rear-view camera (33%), unintended acceleration (33%).
How many service bulletins (TSB) were issued for the 2024 Mercedes-Benz EQS 450 4matic?
NHTSA lists 110 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2024 Mercedes-Benz EQS 450 4matic from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2024 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-05.