AI Damage2016 Mercedes-Benz GL550: common problems
Owners of the 2016 Mercedes-Benz GL550 filed 1 complaints with NHTSA, most often about electrical system. The maker issued 65 service bulletins for this year. Details by component below, with sources.
Key figures
- Owner complaints
- 1
- Technical service bulletins (TSB)
- 65
What fails most often
- Electrical system: 1 complaints (100% of all); manufacturer bulletins for this component: 21.
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Electrical system | 1 | 0 | 21 |
| Exterior lighting | 0 | 0 | 12 |
| Equipment | 0 | 0 | 6 |
| Engine and cooling | 0 | 0 | 5 |
| Powertrain | 0 | 0 | 5 |
| Suspension | 0 | 0 | 5 |
| Structure | 0 | 0 | 4 |
| Visibility | 0 | 0 | 4 |
| Engine | 0 | 0 | 2 |
| Fuel system | 0 | 0 | 1 |
| Seats | 0 | 0 | 1 |
| Service brakes | 0 | 0 | 1 |
| Steering | 0 | 0 | 1 |
| Tires | 0 | 0 | 1 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
water intrusion into the spare tire well compartment and the battery compartment affecting the battery and starter.
Comparison
By complaint count this model year ranks 24,719 of 36,659 model years in the NHTSA data (among the 33% least complained about).
On average one model year of the GL550 has 7 complaints (10 years in the data). This year has 1, below average.
What to check before buying
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Exterior lighting. Headlamps, leveling, sensors and mounts after a frontal hit.
- Engine and cooling. Radiator and fan after a frontal hit, coolant level and condition, overheating.
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- Complaint Clanking noise from the area of the speakers in the doors
Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and…
- Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE
Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. Cause Although the cause of the vibration…
- Complaint During part of the steering movement, it feels heavier or more difficult to steer in the same…
Complaint During part of the steering movement, it feels heavier or more difficult to steer in the same spot every time. OR Rattling, humming, dry sliding/gravel noise from the electric steering system when steering…
- Complaint A popup is seen on the HU with the message "data connection temporarily not available"
Potentially affected functionalities in NTG4.5, NTG5 1.Weather 2.Local Search 3.IP Radio 4.Send2Car 5.Speech Detection Service 6.Navigation 7.iHeartRadio 8.Traffic Cams Cause MB Apps is sundowned for all vehicles with…
- Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end)
The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause If the complaint is eliminated by experimentally loosening the outboard collar nut (by 1 turn), the…
- Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering…
Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel bearing on the front axle when cornering/…
- Complaint After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD…
Complaint After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the message "SOS - service not activated" appears on the instrument cluster. In addition, the following…
- Complaint The customer requests deactivation of the N112/9 HERMES communication module Note
Deactivation of the HERMES control unit (N112/9) is not supported for gray-market vehicles. Cause Before deactivating the HERMES control unit (N112/9), it must be clarified by the legal department of the respective MPC…
- Complaint There are several types of complaint about noises or poor windshield wiper wiping performance
A: Wiper blades squeaking, chattering, shuddering B: The windshield is not wiped completely (streaking) C: During the downward movement water is pulled back onto the windshield from the A-pillar (Figure 1) D: After…
- This NCU replaces the prior NCUs issued on May 18, June 25, 2020 and October 1, 2020 and contains…
This NCU replaces the prior NCUs issued on May 18, June 25, 2020 and October 1, 2020 and contains important workshop instructions on how the HVAC Service Warranty repair must be carried out. To enhance the satisfaction…
- This NCU replaces the prior NCU issued on March 10, 2023, and contains clarification on reimbursement…
This NCU replaces the prior NCU issued on March 10, 2023, and contains clarification on reimbursement timeline and removal of damage codes related to intake valves/guide. In our continuing efforts to assure the proper…
- Complaint Headlamp, front fog lamp leaky or fogged
Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. If a pressure compensation diaphragm is fitted in…
NHTSA lists 65 bulletins for this year; the 12 newest are shown here.
Other years of this model
Questions and answers
What are the most common problems with the 2016 Mercedes-Benz GL550?
Owner complaints to NHTSA most often mention: electrical system. Total complaints: 1.
How many service bulletins (TSB) were issued for the 2016 Mercedes-Benz GL550?
NHTSA lists 65 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2016 Mercedes-Benz GL550 from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2016 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-06.