AI Damage2000 Mercury Mystique: common problems
Owners of the 2000 Mercury Mystique filed 63 complaints with NHTSA, most often about structure and visibility. Details by component below, with sources.
Key figures
- Owner complaints
- 63
- involving a crash
- 7
What fails most often
- 1 Structure 29% of all complaints
- 2 Visibility 14% of all complaints
- 3 Engine and cooling 13% of all complaints
- 4 Air bags 11% of all complaints
- 5 Electrical system 11% of all complaints
- 6 Fuel system 11% of all complaints
- 7 Powertrain 6% of all complaints
- 8 Vehicle speed control 6% of all complaints
- Structure: 18 complaints (29% of all), 1 of them with a crash reported by the owner.
- Visibility: 9 complaints (14% of all), 1 of them with a crash reported by the owner.
- Engine and cooling: 8 complaints (13% of all).
- Air bags: 7 complaints (11% of all), 5 of them with a crash reported by the owner.
- Electrical system: 7 complaints (11% of all).
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- 2 L · petrol · 4 cyl
- 2.5 L · petrol · 6 cyl
- automatic, 4-speed
- manual, 5-speed
Drive: FWD
Symptoms owners describe
How many of the 63 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Structure | 18 | 1 | 0 |
| Visibility | 9 | 1 | 0 |
| Engine and cooling | 8 | 0 | 0 |
| Air bags | 7 | 5 | 0 |
| Electrical system | 7 | 0 | 0 |
| Fuel system | 7 | 0 | 0 |
| Powertrain | 4 | 0 | 0 |
| Vehicle speed control | 4 | 1 | 0 |
| Equipment | 3 | 0 | 0 |
| Service brakes | 2 | 0 | 0 |
| Steering | 2 | 0 | 0 |
| Suspension | 2 | 0 | 0 |
| Seat belts | 1 | 0 | 0 |
| Tires | 1 | 0 | 0 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
Consumer's vehicle was involved in a head on collision while driving 25 mph . Upon impact, air bag did not deploy.
Consumer and occupant were wearing seat belts which saved their lives. Air bag warning light prior to the accident was on.
Upon impact, air bags did not deploy. Both front and rear bumpers were off track. The front right & rear doors were pushed 2 feet into the drivers side, with the front & rear seats.
While driving to work on 12-09-2000, with heater on, became very disoriented, hit concrete barrier, arrived 2 hours late to work, was taken by ambulance to hospital,, my co-workers will confirm that I could not talk or walk properly, was very confused, checked out by neurologists, all tests results normal, said it…
Backing out of driveway and accelerator stuck. Indidual could not remove foot from pedal. It's possible she somehow turned on the cruise control and thats why she could not control the car.
The contact experienced engine hesitation, loss of power, and surging in her vehicle. She would lose all power and have to wait a couple of minutes before the vehicle would restart. The contact could only drive five miles before the failure recurred. The failure occurred when the engine was warm or hot.
Instrument dash panel cover is , and has continued to peel back at the defrost vents at the windshield since 2003. It appears the glue had begun to fail. Each time I brought my car in for service my concerns and complaint of the dash board were largely ignored.
2000 mystique ls, engine stall 7 times over the last 10 months. After multiple repairs, the mercury dealer could not find the problem. Problem still exists.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 4,699 of 36,656 model years in the NHTSA data (top 13% most complained about).
On average one model year of the Mystique has 102 complaints (10 years in the data). This year has 63, below average.
What to check before buying
- Structure. Rails, pillars, panel gaps, signs of pulling or welding.
- Visibility. Wipers, mirrors, defrosters, cracked glass.
- Engine and cooling. Radiator and fan after a frontal hit, coolant level and condition, overheating.
- Air bags. Check the SRS light, stored codes and airbag/curtain status after any impact.
Other years of this model
Questions and answers
What are the most common problems with the 2000 Mercury Mystique?
Owner complaints to NHTSA most often mention: structure, visibility, engine and cooling. Total complaints: 63. The most frequent symptoms in complaint texts: stalls while driving (11%), A/C or heater (8%), airbags did not deploy (5%).
How many service bulletins (TSB) were issued for the 2000 Mercury Mystique?
NHTSA lists 0 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2000 Mercury Mystique from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2000 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-05.