2020 Mitsubishi Eclipse Cross: common problems
Owners of the 2020 Mitsubishi Eclipse Cross filed 5 complaints with NHTSA, most often about engine and seats. The maker issued 83 service bulletins for this year. We found 1 repair videos on YouTube. Details by component below, with sources.
Key figures
- Owner complaints
- 5
- involving a crash
- 1
- Technical service bulletins (TSB)
- 83
- YouTube repair videos
- 1
What fails most often
- 1 Engine 40% of all complaints
- 2 Seats 20% of all complaints
- 3 Air bags 20% of all complaints
- 4 Forward collision avoidance 20% of all complaints
- Engine: 2 complaints (40% of all); manufacturer bulletins for this component: 2.
- Seats: 1 complaints (20% of all); manufacturer bulletins for this component: 2.
- Air bags: 1 complaints (20% of all), 1 of them with a crash reported by the owner; manufacturer bulletins for this component: 1.
- Forward collision avoidance: 1 complaints (20% of all).
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- 1.5 L · petrol · turbo · 4 cyl
- CVT
Drive: FWD, 4WD
Symptoms owners describe
How many of the 5 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Engine | 2 | 0 | 2 |
| Seats | 1 | 0 | 2 |
| Air bags | 1 | 1 | 1 |
| Forward collision avoidance | 1 | 0 | 0 |
| Equipment | 0 | 0 | 26 |
| Electrical system | 0 | 0 | 24 |
| Powertrain | 0 | 0 | 16 |
| Engine and cooling | 0 | 0 | 14 |
| Structure | 0 | 0 | 11 |
| Visibility | 0 | 0 | 7 |
| Fuel system | 0 | 0 | 6 |
| Suspension | 0 | 0 | 6 |
| Wheels | 0 | 0 | 6 |
| Service brakes | 0 | 0 | 5 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
I hit a deer head on going 70 miles per hour and the air bags never deployed
The contact stated while driving 60 MPH and depressing the accelerator pedal, the vehicle hesitated, stalled, and failed to respond as needed. The contact stated that the engine was making an abnormal thumping sound. The check engine warning light was illuminated.
My soda bottle engaged the electronic emergency park brake while driving. The emergency brake will not release causing me not to be able to drive the vehicle.
The contact stated that while driving at an undisclosed speed, the steering wheel seized and the vehicle lost motive power. The contact's son was able to restart the vehicle, drove to a local convenience store, and parked the vehicle.
The panoramic sunroof will not open. I can hear the motor however the interior or exterior sunroof will not open and the shifter does not stay in drive. My sister and I were on the interstate and she handed me a drink and hit the shifter and it slid into neutral without pushing the button.the heated seats do not heat…
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 1,688 of 2,102 model years in the NHTSA data (among the 20% least complained about).
On average one model year of the Eclipse Cross has 6 complaints (10 years in the data). This year has 5, below average.
What to check before buying
- Engine. Cold start, unusual noises, oil leaks and engine codes.
- Seats. Occupant sensor, power adjustment, seat mounts.
- Air bags. Check the SRS light, stored codes and airbag/curtain status after any impact.
- Forward collision avoidance. Radar and camera: calibration after bumper or windshield replacement.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- This revised Technical Service Bulletin provides instructions on how to remedy noise from the HVAC system…
This revised Technical Service Bulletin provides instructions on how to remedy noise from the HVAC system (heater, air conditioner, ventilation vents) when the blower motor is turned on.
- Tech Talk is a service newsletter that was sent out to dealers
It covers various topics and reviews the previous months publications.
- This Technical Service Bulletin provides instructions to remedy a Roof Rack Center cover detaching during use
- Service Manual Revision -This Technical Service Bulletin provides correction to the description of the…
Service Manual Revision -This Technical Service Bulletin provides correction to the description of the Sunroof Assembly maintenance procedure in the applicable Service Manual sections.
- Service Manual Revision -This Technical Service Bulletin provides correction to the windshield wiper and…
Service Manual Revision -This Technical Service Bulletin provides correction to the windshield wiper and washer maintenance procedure in the applicable service manuals.
- Service Manual Revision -This Technical Service Bulletin provides correction to the torque for instrument…
Service Manual Revision -This Technical Service Bulletin provides correction to the torque for instrument panel assembly/reassembly in the applicable service manuals.
- Service Manual Revision -This Technical Service Bulletin provides additional information for roof rack…
Service Manual Revision -This Technical Service Bulletin provides additional information for roof rack removal and installation in the applicable service manuals.
- Service Manual Revision - This Technical Service Bulletin provides corrections to the description of…
Service Manual Revision - This Technical Service Bulletin provides corrections to the description of special tools used to install the oil seal within the Automatic Transaxle sections of the applicable Service Manuals.
- Service Manual Revision - This Technical Service Bulletin instructs dealers to diagnose and test drive…
Service Manual Revision - This Technical Service Bulletin instructs dealers to diagnose and test drive vehicles exhibiting a shudder or surge condition possibly caused by poor reaction of the hydraulic pressure circuit.
- Service Manual Revision - This Technical Service Bulletin provides the procedure for diagnostic trouble…
Service Manual Revision - This Technical Service Bulletin provides the procedure for diagnostic trouble code and on-vehicle service for belt & pulley assembly on certain CVT models.
- This Revised Technical Information Notice provides dealers with the requirements needed to be entered into…
This Revised Technical Information Notice provides dealers with the requirements needed to be entered into the Photo Required Condition & Pre-Approval Center (PRC) for a vehicle pulling/drifting and/or with steering…
- This Technical Service Bulletin supersedes TSB-22-16-001REV ("MIL illumination with DTC P030X and loss of…
This Technical Service Bulletin supersedes TSB-22-16-001REV ("MIL illumination with DTC P030X and loss of power due to Fail Safe Mode") issued August 2023, to update the Affected Vehicle years and provide VIN cut-off…
NHTSA lists 83 bulletins for this year; the 12 newest are shown here.
Repair videos
We do not copy videos: these are YouTube links credited to their authors. Amounts are as stated by the author and not verified by us.
Other years of this model
Questions and answers
What are the most common problems with the 2020 Mitsubishi Eclipse Cross?
Owner complaints to NHTSA most often mention: engine, seats, air bags. Total complaints: 5. The most frequent symptoms in complaint texts: airbags did not deploy (20%), hesitation when accelerating (20%), knocking, grinding or other noise (20%).
How many service bulletins (TSB) were issued for the 2020 Mitsubishi Eclipse Cross?
NHTSA lists 83 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2020 Mitsubishi Eclipse Cross from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2020 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.