AI Damage2020 RAM Promaster 2500: common problems
The maker issued 7 service bulletins for this year. Details by component below, with sources.
Key figures
- Technical service bulletins (TSB)
- 7
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Electrical system | 0 | 0 | 3 |
| Equipment | 0 | 0 | 3 |
| Suspension | 0 | 0 | 1 |
Comparison
What to check before buying
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Suspension. Wheel alignment, control arms, subframe, even tire wear.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)…
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning…
- Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair…
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service…
- LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is…
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
- Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev
- Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review…
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
Other years of this model
Questions and answers
What are the most common problems with the 2020 RAM Promaster 2500?
There are no owner complaints in the NHTSA data for this year; the data comes from 7 manufacturer service bulletins.
How many service bulletins (TSB) were issued for the 2020 RAM Promaster 2500?
NHTSA lists 7 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2020 RAM Promaster 2500 from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2020 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.