2020 RAM 2500: common problems
The maker issued 724 service bulletins for this year. Details by component below, with sources.
Key figures
- Technical service bulletins (TSB)
- 724
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Electrical system | 0 | 0 | 217 |
| Equipment | 0 | 0 | 187 |
| Powertrain | 0 | 0 | 66 |
| Structure | 0 | 0 | 64 |
| Engine and cooling | 0 | 0 | 61 |
| Fuel system | 0 | 0 | 56 |
| Visibility | 0 | 0 | 50 |
| Backover prevention | 0 | 0 | 47 |
| Engine | 0 | 0 | 46 |
| Service brakes | 0 | 0 | 23 |
| Steering | 0 | 0 | 20 |
| Exterior lighting | 0 | 0 | 19 |
| Lane departure | 0 | 0 | 15 |
| Seats | 0 | 0 | 14 |
Comparison
What to check before buying
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
- Structure. Rails, pillars, panel gaps, signs of pulling or welding.
- Engine and cooling. Radiator and fan after a frontal hit, coolant level and condition, overheating.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star…
- RADIATOR - ENGINE COOLING
- SENSOR - TURBOCHARGER SPEED
- CORE – HEATER
- SWITCH – HEADLAMP
- Backup Camera Poor Image Quality Inspection
- OUTLET - AIR CONDITIONING & HEATER
- BEARING - CRANKSHAFT THRUST and KIT
- Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
Mirror Contacts Door Window Glass In The Folded Position.
- Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040
- Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock
- For Dealer awareness, HD truck, eliminate 1 of 2 M8 Joints for Sidestep bracket to Body Attachment, Bolt…
For Dealer awareness, HD truck, eliminate 1 of 2 M8 Joints for Sidestep bracket to Body Attachment, Bolt and rivet (06102165AA, 06511062AA) per TCR # 402632, CN 80403-T18
NHTSA lists 724 bulletins for this year; the 12 newest are shown here.
Other years of this model
Questions and answers
What are the most common problems with the 2020 RAM 2500?
There are no owner complaints in the NHTSA data for this year; the data comes from 724 manufacturer service bulletins.
How many service bulletins (TSB) were issued for the 2020 RAM 2500?
NHTSA lists 724 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2020 RAM 2500 from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2020 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.