AI Damage2025 Volvo EX90: common problems
Owners of the 2025 Volvo EX90 filed 74 complaints with NHTSA, most often about electrical system and fuel/propulsion system. The maker issued 140 service bulletins for this year. We found 1 repair videos on YouTube. Details by component below, with sources.
Key figures
- Owner complaints
- 74
- involving a crash
- 2
- Technical service bulletins (TSB)
- 140
- YouTube repair videos
- 1
What fails most often
- 1 Electrical system 51% of all complaints
- 2 Fuel/propulsion system 19% of all complaints
- 3 Powertrain 14% of all complaints
- 4 Forward collision avoidance 12% of all complaints
- 5 Lane departure 12% of all complaints
- 6 Vehicle speed control 12% of all complaints
- 7 Service brakes 11% of all complaints
- 8 Engine 5% of all complaints
- Electrical system: 38 complaints (51% of all), 1 of them with a crash reported by the owner; manufacturer bulletins for this component: 26.
- Fuel/propulsion system: 14 complaints (19% of all); manufacturer bulletins for this component: 1.
- Powertrain: 10 complaints (14% of all), 1 of them with a crash reported by the owner; manufacturer bulletins for this component: 14.
- Forward collision avoidance: 9 complaints (12% of all), 1 of them with a crash reported by the owner; manufacturer bulletins for this component: 3.
- Lane departure: 9 complaints (12% of all).
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- electric
- automatic, 1-speed
Drive: AWD
Symptoms owners describe
How many of the 74 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Electrical system | 38 | 1 | 26 |
| Fuel/propulsion system | 14 | 0 | 1 |
| Powertrain | 10 | 1 | 14 |
| Forward collision avoidance | 9 | 1 | 3 |
| Lane departure | 9 | 0 | 0 |
| Vehicle speed control | 9 | 1 | 0 |
| Service brakes | 8 | 0 | 0 |
| Engine | 4 | 0 | 3 |
| Seat belts | 4 | 0 | 0 |
| Exterior lighting | 3 | 0 | 10 |
| Structure | 2 | 0 | 5 |
| Backover prevention | 2 | 0 | 1 |
| Air bags | 2 | 0 | 0 |
| Seats | 1 | 0 | 3 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
I was parked in a parking lot and when I released my foot from the break, the car accelerated on its own and crashed into the car in front of me. The automatic emergency braking did not deploy. It was most recently a safety risk and put others in the parking lot, particularly the driver in front me, in danger.
There was no warning light illuminated prior to the failure. The contact stated that when the vehicle was being towed, the tow truck driver selected reverse(R) to reverse, and the rearview camera failed to display an image. The vehicle sustained damages to the rear bumper, and the pole was damaged.
The vehicle has repeatedly become completely unresponsive, with the dashboard, headlights and interior lights dead. In the latest incident, this occurred approximately 15 minutes after parking at home. The alarm sounded for around 10 minutes before stopping, but the vehicle remained completely dead.
Center screen goes black when driving. Driver display goes black when driving leaving me without speedometer or any data as everything is on those 2 screens. Misaligned passanger door that doesnt open properly. Dealership has fixed trim piece but not the alignment of the door.
the vehicle exhibits a persistent defect in which the doors lock and unlock without driver command. Specific effects I have experienced: The vehicle has locked itself while I was exiting, locking me out with the key in my possession.
Additionally, there were two instances, after receiving the car back from being repaired the first time, in which my daughter was riding with me, and her seatbelt failed to engage during rapid deceleration. I was driving on a main arterial street near our home, traveling approximately 35-40 mph.
When in reverse, the infotainment system allows a user to swipe down from the top of the screen to open the notification window which overlays the backup camera, and upon closing the notification window, the backup camera is dismissed and is no longer visible.
DESCRIPTION OF DEFECT: I am reporting a recurring incident of unintended acceleration in my Volvo EX90. On multiple occasions, immediately upon shifting the vehicle into Drive — before I touched the accelerator pedal — the vehicle accelerated forward on its own without any input from me.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 708 of 2,102 model years in the NHTSA data (top 34% most complained about).
On average one model year of the EX90 has 25 complaints (3 years in the data). This year has 74, above average.
What to check before buying
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Fuel/propulsion system. Fuel smell, leaks, rough running, fuel-system codes.
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
- Forward collision avoidance. Radar and camera: calibration after bumper or windshield replacement.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- Volvo Cars has identified potential noise from the EX90 accelerator pedal and taken the decision that all…
Volvo Cars has identified potential noise from the EX90 accelerator pedal and taken the decision that all cars, concerned by this QB, shall be modified at first workshop visit.
- Volvo Cars has decided that all cars, concerned by this QB, shall be upgraded in accordance with this QB,…
Volvo Cars has decided that all cars, concerned by this QB, shall be upgraded in accordance with this QB, at first workshop visit. To get the car OTA-compatible again, a special Software Product needs to be downloaded…
- This is a TJ - txt only no attachments If the ADAS warning light is illuminated on DIMD together with DTC…
This is a TJ - txt only no attachments If the ADAS warning light is illuminated on DIMD together with DTC HPA-U14D555 during PDS, follow the 7 steps under "Service"
- This is a TJ - The charging menu may be displayed in the CSD while driving, Text plus 1 attachment…
This is a TJ - The charging menu may be displayed in the CSD while driving, Text plus 1 attachment TJ_37908_1.jpg. A software solution is introduced with version 3.0.33 in VIDA
- This is a TJ - Text only no attachments If the customer experiences a "Battery System Fault" warning…
This is a TJ - Text only no attachments If the customer experiences a "Battery System Fault" warning message and the vehicle will not start, follow the advice under service. Improved software was released with version…
- This is a TJ - text only - no attachments - If internet connectivity is lost directly after updating to…
This is a TJ - text only - no attachments - If internet connectivity is lost directly after updating to latest software, on vehicles equipped with TCAM3 (VDN: 1504, TCA solution 3). The issues may be caused by a…
- This is a TJ - Text only - No attachments - If the software version displayed in the CSD is not aligned…
This is a TJ - Text only - No attachments - If the software version displayed in the CSD is not aligned with the actual software version installed in the vehicle (this may occur after a failed software download), and…
- This is a TJ - Text only no attachments - If the software version displayed in the CSD is not aligned with…
This is a TJ - Text only no attachments - If the software version displayed in the CSD is not aligned with the actual software version installed in the vehicle (this may occur after a failed software download), and no…
- This is a TJ, text only no attachments - If a customer experiences the Plug and Charge feature not…
This is a TJ, text only no attachments - If a customer experiences the Plug and Charge feature not working, follow the advice under "Service". Plug and Charge is the function that allows a vehicle to automatically…
- This is a Tech Journal text plus 1 PDF - If FLL needs to be exchanged according to fault tracing, follow…
This is a Tech Journal text plus 1 PDF - If FLL needs to be exchanged according to fault tracing, follow the VIDA instruction if a spare part exists; otherwise, follow the advice under "Service" below.
- This is a Technical Journal
iCUP IHU - Text plus 1 PDF Prior Approval. In most cases, the IHU does not need to be replaced -In many cases the Infotainment Head Unit (IHU) does not need to be replaced and can be retained by following the fault…
- This is a TJ - Text Only - No attachment - If a vehicle shows the symptom of not being able to charge the…
This is a TJ - Text Only - No attachment - If a vehicle shows the symptom of not being able to charge the HV battery via AC Charging, please follow the advice under "Service" starting with Confirm the following: DC…
NHTSA lists 140 bulletins for this year; the 12 newest are shown here.
Repair videos
We do not copy videos: these are YouTube links credited to their authors. Amounts are as stated by the author and not verified by us.
Other years of this model
Questions and answers
What are the most common problems with the 2025 Volvo EX90?
Owner complaints to NHTSA most often mention: electrical system, fuel/propulsion system, powertrain. Total complaints: 74. The most frequent symptoms in complaint texts: infotainment or screen glitches (19%), A/C or heater (14%), warning lights, check engine (9%).
How many service bulletins (TSB) were issued for the 2025 Volvo EX90?
NHTSA lists 140 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2025 Volvo EX90 from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2025 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.