AI Damage2023 Cadillac XT5: common problems
Owners of the 2023 Cadillac XT5 filed 16 complaints with NHTSA, most often about powertrain and engine. The maker issued 565 service bulletins for this year. Details by component below, with sources.
Key figures
- Owner complaints
- 16
- Technical service bulletins (TSB)
- 565
What fails most often
- 1 Powertrain 44% of all complaints
- 2 Engine 25% of all complaints
- 3 Backover prevention 19% of all complaints
- 4 Electrical system 6% of all complaints
- 5 Service brakes 6% of all complaints
- 6 Steering 6% of all complaints
- 7 Lane departure 6% of all complaints
- Powertrain: 7 complaints (44% of all); manufacturer bulletins for this component: 67.
- Engine: 4 complaints (25% of all); manufacturer bulletins for this component: 63.
- Backover prevention: 3 complaints (19% of all); manufacturer bulletins for this component: 11.
- Electrical system: 1 complaints (6% of all); manufacturer bulletins for this component: 148.
- Service brakes: 1 complaints (6% of all); manufacturer bulletins for this component: 23.
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- 2 L · petrol · turbo · 4 cyl
- 3.6 L · petrol · 6 cyl
- automatic, 9-speed
Drive: FWD, AWD
Symptoms owners describe
How many of the 16 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Powertrain | 7 | 0 | 67 |
| Engine | 4 | 0 | 63 |
| Backover prevention | 3 | 0 | 11 |
| Electrical system | 1 | 0 | 148 |
| Service brakes | 1 | 0 | 23 |
| Steering | 1 | 0 | 16 |
| Lane departure | 1 | 0 | 3 |
| Equipment | 0 | 0 | 115 |
| Engine and cooling | 0 | 0 | 79 |
| Structure | 0 | 0 | 26 |
| Wheels | 0 | 0 | 25 |
| Seats | 0 | 0 | 15 |
| Suspension | 0 | 0 | 14 |
| Forward collision avoidance | 0 | 0 | 12 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
Despite the dealers repair, the contact refused to take possession of the vehicle due to the prior brake failure as she felt unsafe driving the vehicle. The manufacturer had yet to be notified of the failure. The vehicle was repaired. The failure mileage was 33,770.
When driving the whole car shakes and the engine makes a loud sound. It doesn't matter if I am going 10 mph or 75 mph the same shaking happens. The engine smells like burnt rubber. Driving feels like jerking not a smooth ride. I have already had the engine oil leak repaired.
The car has a shudder/vibrate and what feels like jerking at certain speeds. I have a 2023 XT5 Premium Luxury 3.6 However, I have taken multiple times to Big O tires had tires replaced, brakes, Lower control arms, I still had a vibration issue.
No lights, no start. No emergency flashers ! Vehicle had to be towed to dealer ! Vehicle was stuck on main road in traffic. And could not be moved because since it had no power at all was stuck in park!
Vehicle vibrates when engine switches from 6 cylinders to 4 cylinders. The vehicle has been inspected by the dealer. ODI # 11610835
The contact stated driving at various speeds, he noticed that the floorboard was vibrating. The contact stated that the failure had been recurring intermittently. There was no warning light illuminated.
The contact stated that while reversing from the garage, the rear-view on the camera screen was working as designed; however, the camera screen turned dark in the daylight. While continuing to reverse down the driveway, the screen corrected independently. There were no warning lights illuminated.
The contact stated that while operating the vehicle, the backup camera malfunctioned, and only a black screen was displayed. The contact indicated that the failure was intermittent.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 1,335 of 2,102 model years in the NHTSA data (among the 36% least complained about).
On average one model year of the XT5 has 28 complaints (11 years in the data). This year has 16, below average.
What to check before buying
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
- Engine. Cold start, unusual noises, oil leaks and engine codes.
- Backover prevention. Rear camera and parking sensors after a rear impact.
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- Certain vehicles may have a condition in which the thermal break tabs induce stress into the radiator…
Certain vehicles may have a condition in which the thermal break tabs induce stress into the radiator causing a coolant leak. Dealers are to cut the thermal break tabs on the radiator.
- This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is…
This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating.
- This preliminary information is for technicians that may see DTCs that are history and should not perform…
This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.
- This Preliminary information communicates to dealers a procedure to reset the radio
- This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it
- This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance
- This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
- PI to help diagnose A/C concern
- This Preliminary information communicates that a vehicle may be encountered with the heated/ventilated…
This Preliminary information communicates that a vehicle may be encountered with the heated/ventilated seats inoperative. Upon further inspection it will be found that the F19DA fuse will be open. The technician is…
- This Preliminary information communicates an issue with an OTA pending message still displayed after an…
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
- This preliminary information is to inform technicians and customers that the voice command will be…
This preliminary information is to inform technicians and customers that the voice command will be inoperative when trying to open applications. Engineering is investigating and this PI will be converted to a bulletin…
- Pi created to provide GM dealers with information on gathering information for projection issue
NHTSA lists 565 bulletins for this year; the 12 newest are shown here.
Other years of this model
Questions and answers
What are the most common problems with the 2023 Cadillac XT5?
Owner complaints to NHTSA most often mention: powertrain, engine, backover prevention. Total complaints: 16. The most frequent symptoms in complaint texts: vibration (25%), rear-view camera (19%), infotainment or screen glitches (19%).
How many service bulletins (TSB) were issued for the 2023 Cadillac XT5?
NHTSA lists 565 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2023 Cadillac XT5 from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2023 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.