AI Damage2023 Cadillac XT4: common problems
Owners of the 2023 Cadillac XT4 filed 12 complaints with NHTSA, most often about powertrain and forward collision avoidance. The maker issued 488 service bulletins for this year. We found 1 repair videos on YouTube. Details by component below, with sources.
Key figures
- Owner complaints
- 12
- Technical service bulletins (TSB)
- 488
- YouTube repair videos
- 1
What fails most often
- 1 Powertrain 33% of all complaints
- 2 Forward collision avoidance 33% of all complaints
- 3 Electrical system 17% of all complaints
- 4 Fuel/propulsion system 17% of all complaints
- 5 Engine 8% of all complaints
- 6 Backover prevention 8% of all complaints
- 7 Service brakes 8% of all complaints
- 8 Vehicle speed control 8% of all complaints
- Powertrain: 4 complaints (33% of all); manufacturer bulletins for this component: 39.
- Forward collision avoidance: 4 complaints (33% of all); manufacturer bulletins for this component: 11.
- Electrical system: 2 complaints (17% of all); manufacturer bulletins for this component: 123.
- Fuel/propulsion system: 2 complaints (17% of all); manufacturer bulletins for this component: 17.
- Engine: 1 complaints (8% of all); manufacturer bulletins for this component: 51.
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- 2 L · petrol · turbo · 4 cyl
- automatic, 9-speed
Drive: FWD, AWD
Symptoms owners describe
How many of the 12 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Powertrain | 4 | 0 | 39 |
| Forward collision avoidance | 4 | 0 | 11 |
| Electrical system | 2 | 0 | 123 |
| Fuel/propulsion system | 2 | 0 | 17 |
| Engine | 1 | 0 | 51 |
| Backover prevention | 1 | 0 | 8 |
| Service brakes | 1 | 0 | 8 |
| Vehicle speed control | 1 | 0 | 1 |
| Equipment | 0 | 0 | 93 |
| Engine and cooling | 0 | 0 | 71 |
| Wheels | 0 | 0 | 23 |
| Steering | 0 | 0 | 21 |
| Seats | 0 | 0 | 17 |
| Structure | 0 | 0 | 17 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
Started vehicle in morning and no sound from the infotainment system (even if radio screen is on). Noticed turn indicators sound no longer functioned as well as I believe auto stop function also became non-functional. Safety concern while driving.
Driving on freeway, vehicle in front slowed down and my vehicle detected vehicle in front slowing down only slowed, not stopping), so my vehicle immediately braked to a stop on the freeway. Concern vehicles behind me of rear end collision.
Vehicle is equipped with a 9 speed automatic transmission that will not engage (even after dealer re-program/re-learn). Transmission must either be manually shifted to 9th gear by paddle shifter or shifted to manual mode and quickly back to auto for it to shift to 9th gear (fuel efficiency affected).
Turn signal canceler not working after making a left hand turn
Transmission fails to automatically shift into 9th gear. A GM bulletin #21-NA-181 indicates this is normal for efficiency operation, but the information indicated is false.
My 2023 XT4 had a fuel module failure. I was driving along a busy highway at 50 MPH when i lost complete power. Now i see on the Cadillac forum, many people are having problems with the Cadillac XT4. According to the towing company it happens all the times.
I was driving down the street and the car just turned off. Would not go into gear and said the battery was bad. The exact same thing happened last year they said it was the alternator. Both times my car just power off with no warning while driving down the street
Fuel Pump module failed in middle of a busy intersection that could have caused a major life threatening crash.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 1,428 of 2,102 model years in the NHTSA data (among the 32% least complained about).
On average one model year of the XT4 has 11 complaints (9 years in the data). This year has 12, about average.
What to check before buying
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
- Forward collision avoidance. Radar and camera: calibration after bumper or windshield replacement.
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Fuel/propulsion system. Fuel smell, leaks, rough running, fuel-system codes.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is…
This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating.
- This preliminary information is for technicians that may see DTCs that are history and should not perform…
This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.
- This Preliminary information communicates to dealers a procedure to reset the radio
- This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it
- This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance
- This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
- PI to help diagnose A/C concern
- This Preliminary information communicates an issue with an OTA pending message still displayed after an…
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
- This preliminary information is to inform technicians and customers that the voice command will be…
This preliminary information is to inform technicians and customers that the voice command will be inoperative when trying to open applications. Engineering is investigating and this PI will be converted to a bulletin…
- Pi created to provide GM dealers with information on gathering information for projection issue
- This preliminary information communicates information about how to determine if a wheel and tires size…
- Improvements to OnStar functionality
NHTSA lists 488 bulletins for this year; the 12 newest are shown here.
Repair videos
We do not copy videos: these are YouTube links credited to their authors. Amounts are as stated by the author and not verified by us.
Other years of this model
Questions and answers
What are the most common problems with the 2023 Cadillac XT4?
Owner complaints to NHTSA most often mention: powertrain, forward collision avoidance, electrical system. Total complaints: 12. The most frequent symptoms in complaint texts: fuel system, fuel smell (8%), jerking, harsh shifts (8%), brakes on its own (phantom braking) (8%).
How many service bulletins (TSB) were issued for the 2023 Cadillac XT4?
NHTSA lists 488 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2023 Cadillac XT4 from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2023 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.