AI Damage2024 Chrysler Pacifica: common problems
Owners of the 2024 Chrysler Pacifica filed 47 complaints with NHTSA, most often about electrical system and powertrain. The maker issued 268 service bulletins for this year. Details by component below, with sources.
Key figures
- Owner complaints
- 47
- involving a crash
- 3
- Technical service bulletins (TSB)
- 268
What fails most often
- 1 Electrical system 32% of all complaints
- 2 Powertrain 28% of all complaints
- 3 Air bags 23% of all complaints
- 4 Engine 19% of all complaints
- 5 Service brakes 11% of all complaints
- 6 Forward collision avoidance 9% of all complaints
- 7 Fuel/propulsion system 6% of all complaints
- 8 Structure 4% of all complaints
- Electrical system: 15 complaints (32% of all); manufacturer bulletins for this component: 143.
- Powertrain: 13 complaints (28% of all); manufacturer bulletins for this component: 8.
- Air bags: 11 complaints (23% of all); manufacturer bulletins for this component: 3.
- Engine: 9 complaints (19% of all); manufacturer bulletins for this component: 36.
- Service brakes: 5 complaints (11% of all); manufacturer bulletins for this component: 6.
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- 3.6 L · petrol · 6 cyl
- 3.6 L · plug-in hybrid · 6 cyl
- automatic, 9-speed
- CVT
Drive: FWD, AWD
Symptoms owners describe
How many of the 47 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Electrical system | 15 | 0 | 143 |
| Powertrain | 13 | 0 | 8 |
| Air bags | 11 | 0 | 3 |
| Engine | 9 | 0 | 36 |
| Service brakes | 5 | 0 | 6 |
| Forward collision avoidance | 4 | 1 | 7 |
| Fuel/propulsion system | 3 | 1 | 1 |
| Structure | 2 | 0 | 53 |
| Steering | 2 | 0 | 5 |
| Seat belts | 2 | 0 | 0 |
| Vehicle speed control | 2 | 0 | 0 |
| Seats | 1 | 1 | 8 |
| Wheels | 1 | 0 | 2 |
| Hybrid propulsion system | 1 | 0 | 0 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
Hybrid system completely failed cause the vehicle to come to a complete stop withing 2-3 seconds. It resulted in my van getting rear ended.
2024 Chrysler Pacifica Touring L Components failed: Airbags non-deployed; Steering Control Module; TCS System; Fwd Collision Avoidance & Lane Departure; + Not avail to inspect. Car sold at auction. Obtained Black Box & OBD info. Car owned by EAN Holdings, LLC. - Enterprise RAC.
We were rear ended on the highway, the driver seat broke a part came off and the back of the seat went back instead of staying upright. I’m not sure where the vehicle is after we released it to the insurance company on 09-11-24 The driver has back pain and the back of the seat didn’t stay where it should have.
Simultaneous illumination of the Check Engine Light, a "Service Charging System" warning message, and a "Turtle" (absolute critical limp-mode) dashboard icon. 4. Electrical failure cascading to the interior control panel and displays, which flickered and went entirely dark while the vehicle was still rolling. 5.
Received a recall notice the end of XXX for 06D/NHTSA 26V-189. Wife called local dealership on XXX to set up an appointment. Person said someone will call you back in 24 to 48 hours. No one called. I called XXX Talked to same person my wife talked to. Said showed wife called in and told me same thing.
I checked and the indicator light on the EPB (parking brake) button was off. I tried to move the vehicle but the parking brake was clearly engaged. I pressed the button several times. Nothing changed. The indicator light would not go on. I tried turning the car off/on.
Vehicle AC was blowing warm but car was operating normally with no obvious issues. After approximately three hours of driving car abruptly lost power and lit a warning light and shut off.
An authorized dealer did a recall repair on my vehicle without my explicit consent. Not verbally nor in writing. Completion of said repair resulted in a botched outcome. Service manager was made aware but did not remedy the situation.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 899 of 2,102 model years in the NHTSA data (top 43% most complained about).
On average one model year of the Pacifica has 316 complaints (12 years in the data). This year has 47, below average.
What to check before buying
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
- Air bags. Check the SRS light, stored codes and airbag/curtain status after any impact.
- Engine. Cold start, unusual noises, oil leaks and engine codes.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- FUSE BLOCK UNDERHOOD - PWR DIS A/C Blowing hot air or not working
A/C relay clutch not operating, dealers are unnecessary replacing PDCs. Battery disconnection is required to reset PCM. Please follow SOL S2624000004.
- Note
Document released 10/2/2026. Multiple Warning Indicators On In The IPC. ESM - PRNDL Flashing. And The Vehicle Will Not Shift Into Gear. The Wipers May Be On, With An Electric Parking Brake Unavailable.
- Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star…
- COMPRESSOR - AIR CONDITIONING
- ACTUATOR Park Brake Do NOT replace actuator before checking for latest ABS software referencing TSB…
ACTUATOR Park Brake Do NOT replace actuator before checking for latest ABS software referencing TSB 08-010-26 and TSB 08-066-26. This update will eliminate the false occurrence of the DTCs below: C10EA-00 - Left Park…
- Lift Gate Latch And Glass Replacement / Servicing
- Glass Assy - Liftgate Prior to replacing the rear liftgate glass, perform Star Online S2623000016
- EVAPORATOR - AIR CONDITIONING
- Customer Indicates Air Conditioning Blows Warm
- HOSE AND TUBE - EGR COOLANT
- Front Fog Lamp RT 1) If the lamp contains moisture, do not replace it immediately
Turn the fog lamp on for one hour and inspect it afterward. Refer to 23-008-25 Rev.A. Exterior Front Lamps Condensation Clearing Procedure for details. 2) If the fog lamp(s) do not light. Refer to Star Online…
- Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
NHTSA lists 268 bulletins for this year; the 12 newest are shown here.
Other years of this model
Questions and answers
What are the most common problems with the 2024 Chrysler Pacifica?
Owner complaints to NHTSA most often mention: electrical system, powertrain, air bags. Total complaints: 47. The most frequent symptoms in complaint texts: warning lights, check engine (19%), driver assists: adaptive cruise, lane keeping (9%), jerking, harsh shifts (9%).
How many service bulletins (TSB) were issued for the 2024 Chrysler Pacifica?
NHTSA lists 268 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2024 Chrysler Pacifica from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2024 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.