AI DamageChrysler Pacifica: problems, complaints, bulletins
Summary for the Chrysler Pacifica across 12 model years: 3,786 owner complaints and 1,453 NHTSA service bulletins, plus repair videos. Pick a year for details.
Model years
What fails most often
- 1 Engine 35% of all complaints
- 2 Electrical system 30% of all complaints
- 3 Powertrain 27% of all complaints
- 4 Steering 16% of all complaints
- 5 Fuel/propulsion system 7% of all complaints
- 6 Service brakes 6% of all complaints
- 7 Vehicle speed control 5% of all complaints
- 8 Structure 3% of all complaints
- Engine: 1,319 complaints (35% of all), 15 of them with a crash reported by the owner; manufacturer bulletins for this component: 296.
- Electrical system: 1,143 complaints (30% of all), 17 of them with a crash reported by the owner; manufacturer bulletins for this component: 1,613.
- Powertrain: 1,006 complaints (27% of all), 16 of them with a crash reported by the owner; manufacturer bulletins for this component: 326.
- Steering: 594 complaints (16% of all), 20 of them with a crash reported by the owner; manufacturer bulletins for this component: 58.
- Fuel/propulsion system: 267 complaints (7% of all), 2 of them with a crash reported by the owner; manufacturer bulletins for this component: 13.
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- 3.5 L · petrol · 6 cyl 2004–2006
- 3.6 L · petrol · 6 cyl 2017–2027named in 27 complaints
- 3.8 L · petrol · 6 cyl 2005–2008
- 4 L · petrol · 6 cyl 2007–2008
- 3.6 L · plug-in hybrid · 6 cyl 2017–2026named in 27 complaints
- automatic, 4-speed 2004–2008
- automatic, 6-speed 2007–2008
- automatic, 9-speed 2017–2027
- CVT 2017–2026
Drive: FWD, AWD
Symptoms owners describe
How many of the 3,786 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Engine | 1,319 | 15 | 296 |
| Electrical system | 1,143 | 17 | 1,613 |
| Powertrain | 1,006 | 16 | 326 |
| Steering | 594 | 20 | 58 |
| Fuel/propulsion system | 267 | 2 | 13 |
| Service brakes | 217 | 33 | 49 |
| Vehicle speed control | 195 | 23 | 91 |
| Structure | 110 | 5 | 661 |
| Air bags | 100 | 22 | 33 |
| Forward collision avoidance | 92 | 10 | 22 |
| Backover prevention | 70 | 2 | 201 |
| Electronic stability control | 68 | 2 | 4 |
| Seats | 63 | 2 | 102 |
| Suspension | 59 | 3 | 69 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
Hybrid system completely failed cause the vehicle to come to a complete stop withing 2-3 seconds. It resulted in my van getting rear ended.
During the crash, no air bags inside the vehicle deployed. The driver sustained a brain contusion and was transported to the hospital. The second-row driver’s side passenger sustained lower back and neck strain, and the third-row driver’s side passenger sustained a head contusion.
No warning messages were reported after the crash. Police were called to the scene and insurance was notified. Our insurance company advised that we should file this on here. There were 3 people in the van besides myself.
No warning lights were illuminated. The vehicle was driven to the residence. No injuries were sustained. A Police report was filed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 26,000.
There was no warning light illuminated. The vehicle accelerated and crashed into the wall. After the vehicle crashed into the wall, there was an abnormal sound of air coming from the vehicle. The contact stated that the sound was not coming from the radiator.
Driver side airbags failed to deploy during total loss head on collision.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
What to check before buying
- Engine. Cold start, unusual noises, oil leaks and engine codes.
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
- Steering. Steering play, power assist, rack and tie rods after a wheel impact.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- FUSE BLOCK UNDERHOOD - PWR DIS A/C Blowing hot air or not working
- DIFFERENTIAL Rear Axle Some AWD Chrysler Pacificas are exhibiting a grinding noise coming from the PTU…
- Inspect wiring harnesses, connectors, terminals, power and ground circuits, and verify proper system…
- Note
- Shifter/ESM PRNDL Indicators Remain Off After Drained Battery Event And Jump Start
- D-22-14 Rev
- ID-23-04 Rev
- EPS BSR with Steering input
- Flash
- Flash
- Missing Tire Inflator Velcro Strap Technicians may comment on the following
- Check Engine Light On and Transmission Customers must experience a Malfunction Indicator Lamp (MIL)…
Repair videos
We do not copy videos: these are YouTube links credited to their authors. Amounts are as stated by the author and not verified by us.
Other models of this make
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.