C14A7 code in owner complaints

Code C14A7 is named in 87 US owner complaints. Models: 2, model years 2014–2022.

There is little data for this code or its meaning is ambiguous, so this page is not indexed.

What the code means

This is a manufacturer-specific code: the meaning depends on the make and sometimes on the year.

How to read C14A7: the letter C means chassis (brakes, ABS, steering, suspension); the second digit 1 marks a manufacturer code whose meaning is set by the make; the last three characters 4A7 identify the specific fault.

Codes for engine, transmission, transfer case and hybrid system modules. When valuing an auction car the key question is whether the fault is crash related (cut wiring, damaged radiator) or a known defect of the model.

Key figures

Complaints with this code: 87
Models: 2
Model years: 2014–2022

Which models and years

Models whose owners name this code (2). Years link to the model year problems page.

Model	Years	Complaints
Jeep Cherokee	2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022	86
Chrysler 200	2015	1

Components named together with the code

Component as the owner filed it (one complaint can list several).

Powertrain 78
Other 10
Engine 6
Electrical system 5
Forward collision avoidance 1
Lane departure 1

Complaints by model year

2014 6
2015 5
2016 23
2017 10
2018 6
2019 27
2020 8
2021 1
2022 1

What to do if an auction car has this code

Separate crash damage (wiring, radiator, mounts) from known model defects: see the model year problems page.

What owners report

Excerpts of owner complaints in the original wording. Owner statements not verified by the regulator; personal data removed.

The Power Transfer Unit (PTU) failed on my 2016 Jeep Cherokee at 126,000 miles, throwing code C14A7-97 and causing a sudden, dangerous loss of 4WD drivetrain engagement.
Jeep Cherokee 2016 · 2026-11
I have a 2019 Jeep Cherokee Trailhawk that has a "Service 4WD" issue. I have had the vehicle diagnosed and have a PTU failure of C14A7 which coincides with a recall 25V-011. The symptoms and failure mode I have mirrors the recall but yet, my VIN is excluded.
Jeep Cherokee 2019 · 2026-10
I have a 2019 Jeep Cherokee Limited that has a "Service 4WD" issue. I have had the vehicle diagnosed and have a PTU failure of C14A7 which coincides with a recall 25V-011. The symptoms and failure mode I have mirrors the recall but yet, my VIN is excluded.
Jeep Cherokee 2019 · 2026-10

Sources: public official US data (owner complaints) and the SAE J2012 standard. Complaints are owner statements not verified by the regulator. A code from a complaint does not replace a scan tool diagnosis. Data updated 2026-11-10.