Ford Explorer Hybrid: problems, complaints, bulletins
Summary for the Ford Explorer Hybrid across 6 model years: 0 owner complaints and 15 NHTSA service bulletins, plus repair videos. Pick a year for details.
Model years
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Electrical system | 0 | 0 | 20 |
| Powertrain | 0 | 0 | 17 |
| Fuel/propulsion system | 0 | 0 | 11 |
| Engine and cooling | 0 | 0 | 6 |
| Equipment | 0 | 0 | 6 |
| Structure | 0 | 0 | 4 |
| Backover prevention | 0 | 0 | 3 |
| Other | 0 | 0 | 6 |
What to check before buying
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
- Fuel/propulsion system. Fuel smell, leaks, rough running, fuel-system codes.
- Engine and cooling. Radiator and fan after a frontal hit, coolant level and condition, overheating.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- Some 2025-2026 Police Interceptor Utility hybrid vehicles may have previously set a "Procedure…
- Some 2020-2024 Explorer/Police Interceptor Utility hybrid vehicles may exhibit a "Refuel Error See Manual"…
- Some 2020-2023 Aviator and 2025-2026 Explorer/Police Interceptor Utility hybrid vehicles may exhibit a…
- Some 2021-2023 F-150 vehicles equipped with a 3.5L PowerBoost engine and 2020-2026 Explorer vehicles…
- Some 2020-2026 Police Interceptor Utility hybrid vehicles may exhibit multiple warning messages, various…
- Some 2021-2023 F-150 vehicles equipped with a 3.5L PowerBoost hybrid engine, 2020-2023 Explorer vehicles…
- 2020-2023 Escape/Explorer, 2021-2023 F-150 and 2022-2023 Maverick vehicles equipped with a full hybrid…
- Some 2020-2023 Explorer 3.3L full hybrid electric (FHEV) vehicles built on or before 12-Nov-2023 may…
- This article supersedes TSB 23-2279 to update the Service Procedure
- The Service Awareness Newsletter is an informal communication that contains information that may not be…
- 2020-2023 Explorer/Aviator/Police Interceptor Utility Hybrid vehicles may exhibit a charging system…
- Some 2020-2022 Aviator/Explorer Hybrid vehicles may experience a concern where the EV power flow does not…
Other models of this make
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.