AI DamageFord Edge: problems, complaints, bulletins
Summary for the Ford Edge across 9 model years: 4,559 owner complaints and 363 NHTSA service bulletins, plus repair videos. Pick a year for details.
Model years
What fails most often
- 1 Engine 38% of all complaints
- 2 Powertrain 23% of all complaints
- 3 Engine and cooling 13% of all complaints
- 4 Service brakes 9% of all complaints
- 5 Electrical system 5% of all complaints
- 6 Backover prevention 4% of all complaints
- 7 Steering 3% of all complaints
- 8 Visibility 3% of all complaints
- Engine: 1,742 complaints (38% of all), 4 of them with a crash reported by the owner; manufacturer bulletins for this component: 41.
- Powertrain: 1,065 complaints (23% of all), 12 of them with a crash reported by the owner; manufacturer bulletins for this component: 188.
- Engine and cooling: 574 complaints (13% of all); manufacturer bulletins for this component: 109.
- Service brakes: 430 complaints (9% of all), 25 of them with a crash reported by the owner; manufacturer bulletins for this component: 42.
- Electrical system: 208 complaints (5% of all), 6 of them with a crash reported by the owner; manufacturer bulletins for this component: 340.
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- 2 L · petrol · turbo · 4 cyl 2012–2024named in 194 complaints
- 2.7 L · petrol · turbo · 6 cyl 2015–2024named in 2 complaints
- 3.5 L · petrol · 6 cyl 2007–2018named in 2 complaints
- 3.7 L · petrol · 6 cyl 2011–2014
- automatic, 6-speed 2007–2018
- automatic, 8-speed 2019–2024
Drive: AWD, FWD
Symptoms owners describe
How many of the 4,559 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Engine | 1,742 | 4 | 41 |
| Powertrain | 1,065 | 12 | 188 |
| Engine and cooling | 574 | 0 | 109 |
| Service brakes | 430 | 25 | 42 |
| Electrical system | 208 | 6 | 340 |
| Backover prevention | 165 | 6 | 51 |
| Steering | 155 | 7 | 6 |
| Visibility | 127 | 1 | 21 |
| Fuel/propulsion system | 121 | 2 | 12 |
| Structure | 102 | 6 | 65 |
| Vehicle speed control | 79 | 6 | 0 |
| Wheels | 69 | 1 | 0 |
| Seat belts | 67 | 5 | 2 |
| Forward collision avoidance | 57 | 7 | 5 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
In my accident, the airbags were never deployed and I had my airbag replaced in 2022 I believe.
- Seat back and seatbelts. Vehicle totaled. - Fractured right humerus and nose, Radial Nerve Palsy, unemployment - 4 vehicles involved (report attached) - no warnings - Broken driver's seat back (my weight 140lbs)
The contact stated that while in Reverse(R), the rearview camera mainly displayed an image of the license plate located in the rear of the vehicle. The contact stated that the failure started occurring some time after purchasing the vehicle brand new.
The contact was taken to the hospital by ambulance and was treated for pain in her chest as well as an injury to her left carotid artery. Due to the severity of her injury, the contact was transported to another hospital, where several tests, including a CT scan, EKG, ultrasound, and X-rays, were performed.
The front driver's side air bag and the front passenger side air bag did not deploy. It was unknown if any warning lights were illuminated. The contact stated that the impact crushed the metal on the driver's side, which caused the driver's side door not to open.
I was in a car accident the doors had locked me & the other passengers in the car we had to kick & yank on the door for the car door to open also had to be cut out the car .
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
What to check before buying
- Engine. Cold start, unusual noises, oil leaks and engine codes.
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
- Engine and cooling. Radiator and fan after a frontal hit, coolant level and condition, overheating.
- Service brakes. Pedal feel, ABS operation, leaks, discs and hoses.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- Reason for update
- For 20222026 vehicles equipped with a 8F35 transmission, a revision to the Road Testing Vehicle procedure…
- Customer Satisfaction Program 25N13 Certain 2015-2018 Model Year Edge and 2016-2018 Model Year MKX…
- This article supersedes TSB 25-2466 to add Bronco Sport, Escape, Maverick and Corsair, as well as removing…
- Reasons for update
- Some 2021-2026 Ford/Lincoln vehicles may exhibit various symptoms including but not limited to the auto…
- Some 2021-2024 Ford and Lincoln vehicles may exhibit an "Updating SYNC" message on the vehicle center…
- Reasons for update
- Reason for update
- Quality improvements include
- Some of the vehicles listed in the model statement above equipped with SYNC4 may experience a blank center…
- Quality improvements include
Repair videos
We do not copy videos: these are YouTube links credited to their authors. Amounts are as stated by the author and not verified by us.
- 2016 Ford Edge @36k miles Motor Replacement
- Bought This Wrecked 2019 Ford Edge at Copart… How Bad Is It? 😳
- Зустрічаємо Ford EDGE 2020. Як відбувається ремонт авто із США? Як зекономити на ремонті?
- Ford Edge 2nd Gen 2015 to 2021 common problems, issues, defects, recalls and complaints
- How to Replace Rear Shock Absorbers 2015-2024 Ford Edge
- How to Replace Front Control Arms 2015-2024 Ford Edge
Other models of this make
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.