AI DamageFord Fusion: problems, complaints, bulletins
Summary for the Ford Fusion across 6 model years: 3,846 owner complaints and 272 NHTSA service bulletins, plus repair videos. Pick a year for details.
Model years
What fails most often
- 1 Engine 33% of all complaints
- 2 Powertrain 23% of all complaints
- 3 Electrical system 11% of all complaints
- 4 Engine and cooling 10% of all complaints
- 5 Steering 7% of all complaints
- 6 Service brakes 7% of all complaints
- 7 Fuel/propulsion system 5% of all complaints
- 8 Backover prevention 4% of all complaints
- Engine: 1,279 complaints (33% of all), 5 of them with a crash reported by the owner; manufacturer bulletins for this component: 41.
- Powertrain: 878 complaints (23% of all), 17 of them with a crash reported by the owner; manufacturer bulletins for this component: 96.
- Electrical system: 437 complaints (11% of all), 7 of them with a crash reported by the owner; manufacturer bulletins for this component: 196.
- Engine and cooling: 392 complaints (10% of all), 1 of them with a crash reported by the owner; manufacturer bulletins for this component: 97.
- Steering: 275 complaints (7% of all), 21 of them with a crash reported by the owner; manufacturer bulletins for this component: 7.
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- 1.5 L · petrol · turbo · 4 cyl 2014–2020named in 103 complaints
- 1.6 L · petrol · turbo · 4 cyl 2013–2014
- 2 L · petrol · turbo · 4 cyl 2013–2020named in 78 complaints
- 2.3 L · petrol · 4 cyl 2006–2009
- 2.5 L · petrol · 4 cyl 2010–2020named in 8 complaints
- 2.7 L · petrol · turbo · 6 cyl 2017–2019named in 4 complaints
- 3 L · petrol · 6 cyl 2006–2012
- 3.5 L · petrol · 6 cyl 2010–2012
- 2 L · hybrid · 4 cyl 2013–2020named in 78 complaints
- 2 L · plug-in hybrid · 4 cyl 2013–2020named in 78 complaints
- 2.5 L · hybrid · 4 cyl 2010–2012
- automatic, 5-speed 2006–2009
- automatic, 6-speed 2006–2020
- CVT 2010–2020named in 1 complaints
- manual, 5-speed 2006–2009
- manual, 6-speed 2010–2014
Drive: FWD, AWD
Symptoms owners describe
How many of the 3,846 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Engine | 1,279 | 5 | 41 |
| Powertrain | 878 | 17 | 96 |
| Electrical system | 437 | 7 | 196 |
| Engine and cooling | 392 | 1 | 97 |
| Steering | 275 | 21 | 7 |
| Service brakes | 265 | 28 | 31 |
| Fuel/propulsion system | 174 | 4 | 6 |
| Backover prevention | 165 | 8 | 5 |
| Air bags | 96 | 35 | 5 |
| Vehicle speed control | 87 | 12 | 1 |
| Wheels | 87 | 5 | 0 |
| Structure | 66 | 8 | 23 |
| Visibility | 49 | 1 | 5 |
| Latches, locks, linkages | 44 | 0 | 2 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
The contact stated while reversing, the rearview camera displayed an inverted image, causing the vehicle to crash into another parked and unoccupied vehicle on one occasion. The other vehicle sustained minor paint scratches.
The component that fail was the backup camera, and the dashboard screen was black. I was looking at the screen backing up, and I seen that the camera was black and had like colorful lines on it, and also my screen. One side was like a black spot inside of their screen on the deck of the radio.
While reversing, the back over prevention screen went blank. The contact crashed into a parked Ford Escape approximately 20 feet away, due to the failure. There were no reported injuries. No air bag deployed. A Police report was not filed. The local dealer was contacted, but the vehicle was not diagnosed or repaired.
On August 10, 2026, I was driving my 2018 Ford Fusion at approximately 40 mph under normal driving conditions when, without warning, the hood unexpectedly released and flew completely backward into the windshield. The hood had been closed prior to driving and there was no warning before the failure.
My rear view camera hasn’t worked since October 2025 and I’ve had multiple incidents where I’m reversing and almost hit a pedestrian.. This is a big problem for me because im used to having my rear view camera.. I don’t understand why it’s taking so long to find a simple fix to this issue..
The contact stated that while driving at an undisclosed speed, the message "No Coolant" was displayed on the instrument panel, and there was smoke coming from outside of the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed with a blown head gasket.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
What to check before buying
- Engine. Cold start, unusual noises, oil leaks and engine codes.
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Engine and cooling. Radiator and fan after a frontal hit, coolant level and condition, overheating.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- Certain 2014-2016 Model Year Fusion Vehicles Equipped With 1.5L Engine - Powertrain Control Module (PCM)…
- Certain 2021-2024 Model Year Bronco, 2021-2024 Model Year Bronco Sport, 2020-2022 Model Year Corsair and…
- Harvest Program 25H05 – Supplement #1 Certain 2011-2021 Model Year Vehicles Software Verification Harvest…
- Certain 2013-2014 Model Year Escape and 2013-2016 Fusion Vehicles Equipped with a 6F35 Transmission Shift…
- Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various connectivity concerns…
- Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless…
- Some 2016-2017 Edge/MKX, 2017 Continental/Fusion/MKZ vehicles equipped with a 2.7L or 3.0L EcoBoost engine…
- This is a proactive investigation program by Ford Motor Company to inspect a limited number of affected…
- This article supersedes TSB 24-2165 to update the TSB Service Procedure
- Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes…
- The affected vehicles have an emissions control system that may not control tailpipe emissions effectively…
- This article supersedes TSB 24-2345 to update the Service Procedure
Repair videos
We do not copy videos: these are YouTube links credited to their authors. Amounts are as stated by the author and not verified by us.
- Current Pricing: 2025 - Ford HF35 Transmission Repair and Replacement Fusion Hybrid CMAX MKZamount per author: 5,600 UNSPECIFIED_DOLLAR
- 2016 Ford Fusion 2.0 Hybrid - We Made A Mistake No Start - Easy To Look Over Things - 2 sets of eyes
- CRASHED 2019 Ford Fusion Rebuild 🚨 | Autobody Repair, Quality Control Inspection & Final Delivery.
- 2020 Ford Fusion: Good Car or Bad Buy? A Mechanic’s Honest Breakdown
- Top 5 Problems Ford Fusion Sedan 2013-2020 2nd Generation
Other models of this make
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.