AI Damage2011 Infiniti M: common problems
Owners of the 2011 Infiniti M filed 5 complaints with NHTSA, most often about powertrain and air bags. Details by component below, with sources.
Key figures
- Owner complaints
- 5
What fails most often
- 1 Powertrain 40% of all complaints
- 2 Air bags 20% of all complaints
- 3 Steering 20% of all complaints
- 4 Visibility 20% of all complaints
- Powertrain: 2 complaints (40% of all).
- Air bags: 1 complaints (20% of all).
- Steering: 1 complaints (20% of all).
- Visibility: 1 complaints (20% of all).
Symptoms owners describe
How many of the 5 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Powertrain | 2 | 0 | 0 |
| Air bags | 1 | 0 | 0 |
| Steering | 1 | 0 | 0 |
| Visibility | 1 | 0 | 0 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
While getting over into another lane to pass a vehicle my car stalled for a few seconds while trying to accelerate and I was almost rear ended by another car. Two months ago I went to accelerate on the freeway and the engine just revved up until I took my foot off the gas.
Consumer writes in regards to air bag light illuminating. The consumer stated with the light being on, there is no protection for the passenger. The light stayed on during various trips, for five minutes, three minutes and 13 minutes.
The transmission has major hesitation when accelerating, slowing down and with everday use(jerky feeling in city traffic) no matter what drive mode is used I.e sport, normal, eco, snow modes.
Sunvisor does not fold back far enough blocking tall driver's view of road. Left edge of sunvisor hits edge of trim preventing proper adjustment. Note that 2012 visors have been slightly redesigned and work properly.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 14,282 of 36,656 model years in the NHTSA data (top 39% most complained about).
On average one model year of the M has 2 complaints (7 years in the data). This year has 5, above average.
What to check before buying
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
- Air bags. Check the SRS light, stored codes and airbag/curtain status after any impact.
- Steering. Steering play, power assist, rack and tie rods after a wheel impact.
- Visibility. Wipers, mirrors, defrosters, cracked glass.
Other years of this model
Questions and answers
What are the most common problems with the 2011 Infiniti M?
Owner complaints to NHTSA most often mention: powertrain, air bags, steering. Total complaints: 5. The most frequent symptoms in complaint texts: airbag warning light (20%), hesitation when accelerating (20%), jerking, harsh shifts (20%).
How many service bulletins (TSB) were issued for the 2011 Infiniti M?
NHTSA lists 0 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2011 Infiniti M from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2011 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-05.