AI Damage2012 Infiniti M37: common problems
Owners of the 2012 Infiniti M37 filed 31 complaints with NHTSA, most often about steering and air bags. Details by component below, with sources.
Key figures
- Owner complaints
- 31
- involving a crash
- 1
What fails most often
- 1 Steering 35% of all complaints
- 2 Air bags 26% of all complaints
- 3 Engine 19% of all complaints
- 4 Powertrain 19% of all complaints
- 5 Electrical system 13% of all complaints
- 6 Electronic stability control 6% of all complaints
- 7 Seats 6% of all complaints
- 8 Service brakes 6% of all complaints
- Steering: 11 complaints (35% of all), 1 of them with a crash reported by the owner.
- Air bags: 8 complaints (26% of all).
- Engine: 6 complaints (19% of all).
- Powertrain: 6 complaints (19% of all).
- Electrical system: 4 complaints (13% of all).
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- 3.7 L · petrol · 6 cyl
- automatic, 7-speed
Drive: RWD, AWD
Symptoms owners describe
How many of the 31 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Steering | 11 | 1 | 0 |
| Air bags | 8 | 0 | 0 |
| Engine | 6 | 0 | 0 |
| Powertrain | 6 | 0 | 0 |
| Electrical system | 4 | 0 | 0 |
| Electronic stability control | 2 | 0 | 0 |
| Seats | 2 | 0 | 0 |
| Service brakes | 2 | 0 | 0 |
| Vehicle speed control | 2 | 0 | 0 |
| Engine and cooling | 1 | 0 | 0 |
| Fuel/propulsion system | 1 | 0 | 0 |
| Structure | 1 | 0 | 0 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
When the steering wheel is adjusted up, down or the telescopic adjustment is used a loud pop is heard, the casing comes apart and it is no longer possible to turn the wheel left or right.
The contact stated that while driving at various speeds, the vehicle hesitated upon depressing the accelerator pedal without warning. The contact also stated that while driving on an incline, the vehicle lost power upon depressing the accelerator pedal and rolled backward, forcing the contact to depress the…
The front passenger airbag warning light came on with a dash warning flashing light. I isolated the fault to the passenger seat weight sensor, which prevents the airbag from deploying when a passenger of less than 90 pounds is sensed in the front seat.
The contact stated that the front passenger's side air bag warning light was illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was quoted a diagnostic fee and declined to pay the fee. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer.
The independent mechanic diagnosed that the radiator needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was 96,294.
airbag light blinks. We tried the reset and it worked until someone sat in the seat. Called dealer and they said the seat bottom needs replacing as itâs a occupancy sensor. Cost for part + labor = 5K .. Totally outrageous. safety issue
I notice when I brought this car at 47,000 miles used the car was lack of power and hesitated to go when trying to pass other car ..I thought it was just software problems but it happened the 2nd time , but this time almost cost the accident,when I was going to make a left turn the hesitated for about 6to9second delay…
One morning I started it up & it started popping & jumping (the day before it had run perfectly) & my check engine light was flashing. At this time there was approx 65,000. Miles on the odometer, there was less than 1000 miles since my last oil change.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 6,740 of 36,656 model years in the NHTSA data (top 18% most complained about).
On average one model year of the M37 has 26 complaints (3 years in the data). This year has 31, above average.
What to check before buying
- Steering. Steering play, power assist, rack and tie rods after a wheel impact.
- Air bags. Check the SRS light, stored codes and airbag/curtain status after any impact.
- Engine. Cold start, unusual noises, oil leaks and engine codes.
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
Other years of this model
Questions and answers
What are the most common problems with the 2012 Infiniti M37?
Owner complaints to NHTSA most often mention: steering, air bags, engine. Total complaints: 31. The most frequent symptoms in complaint texts: airbag warning light (16%), hesitation when accelerating (13%), warning lights, check engine (10%).
How many service bulletins (TSB) were issued for the 2012 Infiniti M37?
NHTSA lists 0 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2012 Infiniti M37 from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2012 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-05.