AI DamageInfiniti M37: problems, complaints, bulletins
Summary for the Infiniti M37 across 3 model years: 79 owner complaints and 0 NHTSA service bulletins, plus repair videos. Pick a year for details.
Model years
What fails most often
- 1 Powertrain 30% of all complaints
- 2 Steering 28% of all complaints
- 3 Air bags 18% of all complaints
- 4 Engine 15% of all complaints
- 5 Electrical system 14% of all complaints
- 6 Vehicle speed control 11% of all complaints
- 7 Electronic stability control 8% of all complaints
- 8 Service brakes 5% of all complaints
- Powertrain: 24 complaints (30% of all), 2 of them with a crash reported by the owner.
- Steering: 22 complaints (28% of all), 1 of them with a crash reported by the owner.
- Air bags: 14 complaints (18% of all), 1 of them with a crash reported by the owner.
- Engine: 12 complaints (15% of all), 2 of them with a crash reported by the owner.
- Electrical system: 11 complaints (14% of all).
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- 3.7 L · petrol · 6 cyl 2011–2013
- automatic, 7-speed 2011–2013
Drive: RWD, AWD
Symptoms owners describe
How many of the 79 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Powertrain | 24 | 2 | 0 |
| Steering | 22 | 1 | 0 |
| Air bags | 14 | 1 | 0 |
| Engine | 12 | 2 | 0 |
| Electrical system | 11 | 0 | 0 |
| Vehicle speed control | 9 | 2 | 0 |
| Electronic stability control | 6 | 0 | 0 |
| Service brakes | 4 | 1 | 0 |
| Seats | 3 | 0 | 0 |
| Suspension | 3 | 0 | 0 |
| Structure | 2 | 0 | 0 |
| Wheels | 2 | 0 | 0 |
| Engine and cooling | 1 | 0 | 0 |
| Forward collision avoidance | 1 | 1 | 0 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
When the steering wheel is adjusted up, down or the telescopic adjustment is used a loud pop is heard, the casing comes apart and it is no longer possible to turn the wheel left or right.
Suddenly the car began to accelerate and I observed smoke from the tires. I later saw this was caused by the tires digging into the asphalt. During the sudden, unintended acceleration I kept wondering how I was going to stop the car.
Tl* the contact owns a 2011 infiniti m37. The contact stated that the hook that held the floor mat in place on the driver's side was not stable. The floor mat became loose and caused the vehicle to accelerate erroneously, resulting in a crash. A police report was filed and no injuries were sustained.
The consumer stated the air bags did not deploy during an accident, in which the repair bill was in excess of $20,000. The consumer also stated the brakes were a constant problem.
I was trying to accelerate from off an on ramp onto a highway and the car completely hesitated. The transmission took a good two seconds to accelerate and get into a safe position to pass, when I was struck from behind by a car in the slow lane.
Vehicle 4was and traction control light is on. While driving after making a turn the steering wheel un-aligns itself so when you look at it it's as if the car is unaligned. I did research after reading there hasve been many infinity recalls for steering issues and this is common.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
What to check before buying
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
- Steering. Steering play, power assist, rack and tie rods after a wheel impact.
- Air bags. Check the SRS light, stored codes and airbag/curtain status after any impact.
- Engine. Cold start, unusual noises, oil leaks and engine codes.
Other models of this make
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-05.