AI Damage2019 Infiniti Q60: common problems
Owners of the 2019 Infiniti Q60 filed 4 complaints with NHTSA, most often about electrical system and forward collision avoidance. The maker issued 86 service bulletins for this year. Details by component below, with sources.
Key figures
- Owner complaints
- 4
- Technical service bulletins (TSB)
- 86
What fails most often
- 1 Electrical system 50% of all complaints
- 2 Forward collision avoidance 25% of all complaints
- 3 Exterior lighting 25% of all complaints
- 4 Lane departure 25% of all complaints
- 5 Backover prevention 25% of all complaints
- Electrical system: 2 complaints (50% of all); manufacturer bulletins for this component: 38.
- Forward collision avoidance: 1 complaints (25% of all); manufacturer bulletins for this component: 6.
- Exterior lighting: 1 complaints (25% of all); manufacturer bulletins for this component: 4.
- Lane departure: 1 complaints (25% of all); manufacturer bulletins for this component: 4.
- Backover prevention: 1 complaints (25% of all).
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- 2 L · petrol · turbo · 4 cyl
- 3 L · petrol · turbo · 6 cyl
- automatic, 7-speed
Drive: RWD, AWD
Symptoms owners describe
How many of the 4 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Electrical system | 2 | 0 | 38 |
| Forward collision avoidance | 1 | 0 | 6 |
| Exterior lighting | 1 | 0 | 4 |
| Lane departure | 1 | 0 | 4 |
| Backover prevention | 1 | 0 | 0 |
| Engine and cooling | 0 | 0 | 17 |
| Equipment | 0 | 0 | 17 |
| Visibility | 0 | 0 | 9 |
| Powertrain | 0 | 0 | 5 |
| Structure | 0 | 0 | 4 |
| Fuel system | 0 | 0 | 3 |
| Air bags | 0 | 0 | 2 |
| Engine | 0 | 0 | 2 |
| Wheels | 0 | 0 | 2 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
I had my Q60's oil changed at my local Nissan dealer, who provided a courtesy car wash, after which my back up camera screen went blank and my driver side camera was unreadable with fluorescent coloring. Nissan rep and supervisor had no explanation why those 2 cameras failed and referred me to an Infinity dealer.
Screen in vehicle goes black which disables rear camera visibility, which is a safety hazard. This happens in motion or when at a stop. This is known issue going back to 2017 with infiniti and they have done nothing to resolve the issue. I am told by the dealership they can't replicate the issue.
Tl* the contact's sibling owns a 2019 infiniti q60 coupe. On several occasions, while driving various speeds, the automatic emergency braking system activated independently. The contact stated that there was no other vehicle in the immediate vicinity.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 1,741 of 2,102 model years in the NHTSA data (among the 17% least complained about).
On average one model year of the Q60 has 10 complaints (7 years in the data). This year has 4, below average.
What to check before buying
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Forward collision avoidance. Radar and camera: calibration after bumper or windshield replacement.
- Exterior lighting. Headlamps, leveling, sensors and mounts after a frontal hit.
- Lane departure. Windshield camera: calibration after windshield replacement.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other…
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label =…
- TELEMATICS SERVICE INFORMATION See ITB19-029 for models built after those listed above for a different…
TELEMATICS SERVICE INFORMATION See ITB19-029 for models built after those listed above for a different Service Procedure. SERVICE INFORMATION The Applied Vehicles are equipped with a wireless communication device…
- AEB WARNING LIGHT IS ON WITH WARNING MESSAGES DISPLAYED ON COMBINATION METER APPLIED VEHICLES
2015-2024 Q50 (V37) 2015-2018 Q50 Hybrid (HV37) 2017-2022 Q60 (CV37) 2015-2019 Q70 (Y51) 2015-2018 Q70 Hybrid (HY51) 2019-2024 QX50 (J55) 2022-2024 QX55 (FJ55) 2015-2021 QX60 (L50) 2022-2024 QX60 (L51) 2015-2019 QX60…
- TURBOCHARGER REPLACEMENT PROCEDURE APPLIED ENGINES
VR30DDTT IF YOU CONFIRM One or both turbochargers require replacement. ACTION 1. Replace the affected turbocharger(s). Refer to the SERVICE PROCEDURE in this bulletin for the updated procedure. IMPORTANT: You MUST…
- DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero…
DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D
- DTC C1A17-49 STORED IN LASER/RADAR This bulletin has been amended
See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE This bulletin has been amended
See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
- INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended
See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended
See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended
See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended
See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended
See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NHTSA lists 86 bulletins for this year; the 12 newest are shown here.
Other years of this model
Questions and answers
What are the most common problems with the 2019 Infiniti Q60?
Owner complaints to NHTSA most often mention: electrical system, forward collision avoidance, exterior lighting. Total complaints: 4. The most frequent symptoms in complaint texts: infotainment or screen glitches (50%), rear-view camera (25%), headlights and tail lights (25%).
How many service bulletins (TSB) were issued for the 2019 Infiniti Q60?
NHTSA lists 86 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2019 Infiniti Q60 from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2019 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.