AI Damage2017 Infiniti QX50: common problems
Owners of the 2017 Infiniti QX50 filed 13 complaints with NHTSA, most often about air bags and visibility. The maker issued 47 service bulletins for this year. Details by component below, with sources.
Key figures
- Owner complaints
- 13
- involving a crash
- 1
- Technical service bulletins (TSB)
- 47
What fails most often
- 1 Air bags 23% of all complaints
- 2 Visibility 15% of all complaints
- 3 Service brakes 15% of all complaints
- 4 Structure 15% of all complaints
- 5 Electrical system 8% of all complaints
- 6 Powertrain 8% of all complaints
- 7 Engine 8% of all complaints
- 8 Steering 8% of all complaints
- Air bags: 3 complaints (23% of all).
- Visibility: 2 complaints (15% of all); manufacturer bulletins for this component: 7.
- Service brakes: 2 complaints (15% of all), 1 of them with a crash reported by the owner; manufacturer bulletins for this component: 3.
- Structure: 2 complaints (15% of all); manufacturer bulletins for this component: 3.
- Electrical system: 1 complaints (8% of all); manufacturer bulletins for this component: 14.
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- 3.7 L · petrol · 6 cyl
- automatic, 7-speed
Drive: RWD, AWD
Symptoms owners describe
How many of the 13 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Air bags | 3 | 0 | 0 |
| Visibility | 2 | 0 | 7 |
| Service brakes | 2 | 1 | 3 |
| Structure | 2 | 0 | 3 |
| Electrical system | 1 | 0 | 14 |
| Powertrain | 1 | 0 | 4 |
| Engine | 1 | 0 | 1 |
| Steering | 1 | 0 | 0 |
| Vehicle speed control | 1 | 0 | 0 |
| Equipment | 0 | 0 | 6 |
| Engine and cooling | 0 | 0 | 5 |
| Exterior lighting | 0 | 0 | 4 |
| Fuel system | 0 | 0 | 3 |
| Wheels | 0 | 0 | 3 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
12/12/2017 - driving on a county side street east bound, had just left a 20 mph school zone and accelerated slightly. Applied brakes very hard at app 40 mph when car 100 ft. Ahead stopped suddenly. The vehicle did not slow down much at all and a crash resulted, causing damage to both vehicles. Air bags deployed.
[dealer] dealer (BERGLAND Infiniti Roanoke, VA recently inspected the car, 68000m flashing airbag light caused by passenger seat electronics. The part to repair is 12400$
The vehicle was taken to the dealer, where it was diagnosed, and determined that the passenger’s side seat cushion had failed and needed to be replaced. The vehicle was repaired.
Engine light is on - transmission output speed sensor. Vehicle was inspect by Pep Boys # 208 My vehicle don't want to pick up speed. I don't know what caused the problem.
Airbag light came on. Diagnosed by Infinity as code B00AO-02 which requires replacing the Passenger Front Seat Bottom Assembly at the cost estimate of $9871.82 (date of estimate is 1/27/23) according to Infinity. Ethos extended warranty will not cover the issue as well as Infinity.
The contact stated while driving 40 MPH and making a right turn, the vehicle shifted into neutral independently and there was a grinding sound coming from the vehicle. The contact shifted the gear shifter back into drive to resume normal driving. The contact stated that the failure was experienced twice.
The contact stated while driving 65 mph, the moon roof glass shattered without impact. The moon roof shards fell inside the vehicle onto the driver however, there was no injury sustained. The contact stated no warning light was illuminated.
Sensor on my handle and the key quit working over this past year my car has been at the service department for days and weeks at a time for the same issue dealership has check all setting they have changed the batter three times in the car and twice in they have changed the battery in the remote , I'm now told that…
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 1,401 of 2,102 model years in the NHTSA data (among the 33% least complained about).
On average one model year of the QX50 has 28 complaints (10 years in the data). This year has 13, below average.
What to check before buying
- Air bags. Check the SRS light, stored codes and airbag/curtain status after any impact.
- Visibility. Wipers, mirrors, defrosters, cracked glass.
- Service brakes. Pedal feel, ABS operation, leaks, discs and hoses.
- Structure. Rails, pillars, panel gaps, signs of pulling or welding.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other…
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label =…
- INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended
See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended
See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended
See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended
See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended
See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- WINDSHIELD CRACKING This bulletin has been amended
See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended
See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended
See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended
See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- WHEEL BEARING COLLISION DAMAGE This bulletin has been amended
See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- DRIVE SHAFT BOOT SERVICE INFORMATION SERVICE INFORMATION If a Drive Shaft (Axle Shaft) Boot on an APPLIED…
DRIVE SHAFT BOOT SERVICE INFORMATION SERVICE INFORMATION If a Drive Shaft (Axle Shaft) Boot on an APPLIED VEHICLE is found to be leaking grease, AND There is no abnormal noise or obvious CV Joint risk due to water…
NHTSA lists 47 bulletins for this year; the 12 newest are shown here.
Other years of this model
Questions and answers
What are the most common problems with the 2017 Infiniti QX50?
Owner complaints to NHTSA most often mention: air bags, visibility, service brakes. Total complaints: 13. The most frequent symptoms in complaint texts: windows, sunroof (23%), airbag warning light (15%), warning lights, check engine (15%).
How many service bulletins (TSB) were issued for the 2017 Infiniti QX50?
NHTSA lists 47 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2017 Infiniti QX50 from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2017 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.