AI Damage2017 Infiniti QX60: common problems
Owners of the 2017 Infiniti QX60 filed 68 complaints with NHTSA, most often about engine and electrical system. The maker issued 139 service bulletins for this year. We found 1 repair videos on YouTube. Details by component below, with sources.
Key figures
- Owner complaints
- 68
- involving a crash
- 5
- Technical service bulletins (TSB)
- 139
- YouTube repair videos
- 1
What fails most often
- 1 Engine 29% of all complaints
- 2 Electrical system 21% of all complaints
- 3 Powertrain 19% of all complaints
- 4 Service brakes 15% of all complaints
- 5 Vehicle speed control 10% of all complaints
- 6 Structure 4% of all complaints
- 7 Air bags 4% of all complaints
- 8 Fuel/propulsion system 4% of all complaints
- Engine: 20 complaints (29% of all); manufacturer bulletins for this component: 8.
- Electrical system: 14 complaints (21% of all); manufacturer bulletins for this component: 54.
- Powertrain: 13 complaints (19% of all), 2 of them with a crash reported by the owner; manufacturer bulletins for this component: 27.
- Service brakes: 10 complaints (15% of all), 2 of them with a crash reported by the owner; manufacturer bulletins for this component: 2.
- Vehicle speed control: 7 complaints (10% of all).
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- 3.5 L · petrol · 6 cyl
- 2.5 L · hybrid · turbo · 4 cyl
- CVTnamed in 4 complaints
Drive: FWD, AWD
Symptoms owners describe
How many of the 68 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Engine | 20 | 0 | 8 |
| Electrical system | 14 | 0 | 54 |
| Powertrain | 13 | 2 | 27 |
| Service brakes | 10 | 2 | 2 |
| Vehicle speed control | 7 | 0 | 0 |
| Structure | 3 | 0 | 7 |
| Air bags | 3 | 0 | 2 |
| Fuel/propulsion system | 3 | 0 | 0 |
| Steering | 3 | 1 | 0 |
| Visibility | 2 | 0 | 7 |
| Electronic stability control | 2 | 2 | 0 |
| Seat belts | 2 | 0 | 0 |
| Equipment | 1 | 0 | 35 |
| Forward collision avoidance | 1 | 0 | 6 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
On 2/18/2020 I was driving my vehicle in a snowy weather and my brakes failed to stop my vehicle and ended up sliding down the carb and hit a parked vehicle. I have a recall for abs. My transfer case under the hood was leaking and making a weird loud noice.
From what we've researched, if we had a back seat passenger, it would have crushed them, or we could have slipped out of our seat belts. Our research also indicates that an inexpensive fix might avoid the issue for future people who experience a rear end collision.
When accelerating the car and turning left or right the car will shake and jerk. Looks like a cbc transmission
The brakes and steering wheel locked and the engine shut off. There was nothing I could do to prevent the accident. I was driving under the speed limit and was not engaged in any reckless maneuvering.
Couldn’t able to stop the vehicle and high clunky sounds while moving on freway.Oil got leaked during this incident. Incident happened on freeway 101 exit 59 in Arizona. No crash or hit.
The contact stated that while driving 55-60 MPH, the moonroof suddenly exploded, causing shattered glass to fall inside the vehicle. The contact sustained minor scratches. The contact was able to exit the highway and pulled into a convenience store parking lot.
While driving, the vehicle displayed an engine malfunction warning followed by a low oil pressure warning. I pulled over and waited. The oil level was checked and was not empty. The warning lights briefly went out, but shortly afterward the engine lost power.
The engine did not overheat, there was no smoke, or check engine light until the car suddenly died. I have been advised that I need a new engine. I have been researching and it appears many others have similar issues with their Infiniti engines. Its [XXX] Please look into this.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 744 of 2,102 model years in the NHTSA data (top 35% most complained about).
On average one model year of the QX60 has 26 complaints (11 years in the data). This year has 68, above average.
What to check before buying
- Engine. Cold start, unusual noises, oil leaks and engine codes.
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
- Service brakes. Pedal feel, ABS operation, leaks, discs and hoses.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other…
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label =…
- TELEMATICS SERVICE INFORMATION See ITB19-029 for models built after those listed above for a different…
TELEMATICS SERVICE INFORMATION See ITB19-029 for models built after those listed above for a different Service Procedure. SERVICE INFORMATION The Applied Vehicles are equipped with a wireless communication device…
- AEB WARNING LIGHT IS ON WITH WARNING MESSAGES DISPLAYED ON COMBINATION METER APPLIED VEHICLES
2015-2024 Q50 (V37) 2015-2018 Q50 Hybrid (HV37) 2017-2022 Q60 (CV37) 2015-2019 Q70 (Y51) 2015-2018 Q70 Hybrid (HY51) 2019-2024 QX50 (J55) 2022-2024 QX55 (FJ55) 2015-2021 QX60 (L50) 2022-2024 QX60 (L51) 2015-2019 QX60…
- DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero…
DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D
- INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE This bulletin has been amended
See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
- INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended
See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended
See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended
See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended
See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended
See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended
See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- WINDSHIELD CRACKING This bulletin has been amended
See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NHTSA lists 139 bulletins for this year; the 12 newest are shown here.
Repair videos
We do not copy videos: these are YouTube links credited to their authors. Amounts are as stated by the author and not verified by us.
Other years of this model
Questions and answers
What are the most common problems with the 2017 Infiniti QX60?
Owner complaints to NHTSA most often mention: engine, electrical system, powertrain. Total complaints: 68. The most frequent symptoms in complaint texts: warning lights, check engine (18%), windows, sunroof (10%), stalls while driving (9%).
How many service bulletins (TSB) were issued for the 2017 Infiniti QX60?
NHTSA lists 139 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2017 Infiniti QX60 from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2017 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.