AI Damage2014 Infiniti QX60 Hybrid: common problems
Owners of the 2014 Infiniti QX60 Hybrid filed 31 complaints with NHTSA, most often about powertrain and engine and cooling. Details by component below, with sources.
Key figures
- Owner complaints
- 31
- involving a crash
- 1
What fails most often
- 1 Powertrain 61% of all complaints
- 2 Engine and cooling 16% of all complaints
- 3 Engine 13% of all complaints
- 4 Hybrid propulsion system 13% of all complaints
- 5 Electrical system 10% of all complaints
- 6 Vehicle speed control 10% of all complaints
- 7 Electronic stability control 6% of all complaints
- 8 Visibility 6% of all complaints
- Powertrain: 19 complaints (61% of all), 1 of them with a crash reported by the owner.
- Engine and cooling: 5 complaints (16% of all).
- Engine: 4 complaints (13% of all).
- Hybrid propulsion system: 4 complaints (13% of all).
- Electrical system: 3 complaints (10% of all), 1 of them with a crash reported by the owner.
Symptoms owners describe
How many of the 31 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Powertrain | 19 | 1 | 0 |
| Engine and cooling | 5 | 0 | 0 |
| Engine | 4 | 0 | 0 |
| Hybrid propulsion system | 4 | 0 | 0 |
| Electrical system | 3 | 1 | 0 |
| Vehicle speed control | 3 | 0 | 0 |
| Electronic stability control | 2 | 0 | 0 |
| Visibility | 2 | 0 | 0 |
| Air bags | 1 | 0 | 0 |
| Equipment | 1 | 0 | 0 |
| Exterior lighting | 1 | 0 | 0 |
| Fuel/propulsion system | 1 | 0 | 0 |
| Seat belts | 1 | 0 | 0 |
| Structure | 1 | 0 | 0 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
For example if facing downhill and in reverse, with car running, the car can roll forward without stop or resistance from the transmission / engine or stalling out, hence locking the engine.
The contact stated that while driving at an undisclosed speed, the check engine and HEV warning lights illuminated. The contact stated the vehicle was shaking abnormally. The vehicle was taken to the dealer where it was diagnosed with a leaking seal. The contact was informed that the seal needed to be replaced.
The contact stated while driving at an undisclosed speed, the vehicle lost motive power. Additionally, the Vehicle Stability Assist (VSA) System warning light and the brake system failure warning light were illuminated. The vehicle was taken to the dealer; however, no failure was found. The failure recurred.
The contact stated while driving from a complete stop, the accelerator pedal was depressed and the vehicle started shuddering, jerking, and hesitated to respond. An unknown warning light was illuminated. The contact was able to continue driving however, the failure persisted.
The contact stated that while driving at various speeds, the front passengerâs side low beam headlight started to dim and then became inoperable. The contact then stated that on another day, the front driverâs side low beam headlight became inoperable. No warning light was illuminated.
The contact stated that while at a complete stop, the vehicle would jerk upon acceleration without warning. The contact had taken the vehicle to the dealer and was informed that the jerking was a normal vehicle since the vehicle was a hybrid.
The contact received a recall notification for NHTSA Campaign Number: 21V774000 (Engine and Engine Cooling, Hybrid Propulsion System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
The vehicle was taken to sanford infiniti ([address], sanford, [ZIP], [phone]) for a routine inspection and it was diagnosed that the air conditioner evaporator core needed to be repaired. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 53,000.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 6,741 of 36,659 model years in the NHTSA data (top 18% most complained about).
On average one model year of the QX60 Hybrid has 6 complaints (6 years in the data). This year has 31, above average.
What to check before buying
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
- Engine and cooling. Radiator and fan after a frontal hit, coolant level and condition, overheating.
- Engine. Cold start, unusual noises, oil leaks and engine codes.
- Hybrid propulsion system. HV battery state, hybrid codes, water ingress.
Other years of this model
Questions and answers
What are the most common problems with the 2014 Infiniti QX60 Hybrid?
Owner complaints to NHTSA most often mention: powertrain, engine and cooling, engine. Total complaints: 31. The most frequent symptoms in complaint texts: jerking, harsh shifts (23%), hesitation when accelerating (16%), warning lights, check engine (16%).
How many service bulletins (TSB) were issued for the 2014 Infiniti QX60 Hybrid?
NHTSA lists 0 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2014 Infiniti QX60 Hybrid from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2014 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-06.