AI Damage2019 Infiniti QX60: common problems
Owners of the 2019 Infiniti QX60 filed 39 complaints with NHTSA, most often about powertrain and engine. The maker issued 98 service bulletins for this year. Details by component below, with sources.
Key figures
- Owner complaints
- 39
- involving a crash
- 2
- Technical service bulletins (TSB)
- 98
What fails most often
- 1 Powertrain 28% of all complaints
- 2 Engine 23% of all complaints
- 3 Electrical system 21% of all complaints
- 4 Forward collision avoidance 13% of all complaints
- 5 Backover prevention 13% of all complaints
- 6 Vehicle speed control 8% of all complaints
- 7 Structure 5% of all complaints
- 8 Air bags 5% of all complaints
- Powertrain: 11 complaints (28% of all); manufacturer bulletins for this component: 20.
- Engine: 9 complaints (23% of all); manufacturer bulletins for this component: 1.
- Electrical system: 8 complaints (21% of all); manufacturer bulletins for this component: 47.
- Forward collision avoidance: 5 complaints (13% of all); manufacturer bulletins for this component: 6.
- Backover prevention: 5 complaints (13% of all), 1 of them with a crash reported by the owner.
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- 3.5 L · petrol · 6 cyl
- CVTnamed in 5 complaints
Drive: FWD, AWD
Symptoms owners describe
How many of the 39 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Powertrain | 11 | 0 | 20 |
| Engine | 9 | 0 | 1 |
| Electrical system | 8 | 0 | 47 |
| Forward collision avoidance | 5 | 0 | 6 |
| Backover prevention | 5 | 1 | 0 |
| Vehicle speed control | 3 | 0 | 0 |
| Structure | 2 | 1 | 6 |
| Air bags | 2 | 1 | 2 |
| Service brakes | 2 | 0 | 0 |
| Visibility | 1 | 0 | 9 |
| Exterior lighting | 1 | 0 | 4 |
| Suspension | 1 | 0 | 2 |
| Wheels | 1 | 1 | 1 |
| Communication | 1 | 0 | 0 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
The contact stated while reversing out of a parking garage there was vehicle behind them, however, the reverse camera did not show the vehicle was nearby, nor, did the vehicle's alarm system indicated a vehicle was nearby.
The car's computer malfunctioned when parking the car and pressing the brake. The car immediately accelerated at full speed, went over the yellow median and hit a pole causing an accident in the school parking lot, the whole front left side of the car to be completely damaged, the side airbag on the driver's seat…
2019 Infiniti QX60, VIN [XXX]. Dealer installed a Pass Time kill switch with the factory brake pedal wire cut in half and routed through the box. Pass Time's own install guide says to wire it to the starter and NEVER to any other circuit.
At the end of XXX I noticed that my 2019 Infiniti QX60 was starting to jerk when I accelerated. At first it was an intermittent jerking but on or about XXX it was happening more often. I took my vehicle in that day to get the oil changed and mentioned the problem to the manager at the shop.
Cvt transmission failing, started @ 113000 miles, trying to work with Infiniti consumer affairs, they have required me to bring the car into their shop for diag. When i purchased the vehicle 2/26/2022, include with the car was an extended warranty for 6 years unlimited miles.
My backup camera is hard to see when I’m backing up at night.
The timing chain has stretched prematurely, causing the vehicle to fail to start, loss of acceleration response, check engine light illumination, and audible rattling noise from the engine compartment. The failed components are available for inspection upon request at the dealership.
The check engine warning light illuminated, and the vehicle was taken to the dealer. The contact retrieved a Carfax history check, and it showed that on Oct. 4, 2021, the mileage was 52,177. Then, 48 hours later, on Oct. 6, 2021, on the recorded certified checklist, the mileage was 53,854.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 974 of 2,102 model years in the NHTSA data (top 46% most complained about).
On average one model year of the QX60 has 26 complaints (11 years in the data). This year has 39, above average.
What to check before buying
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
- Engine. Cold start, unusual noises, oil leaks and engine codes.
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Forward collision avoidance. Radar and camera: calibration after bumper or windshield replacement.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other…
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label =…
- TELEMATICS SERVICE INFORMATION See ITB19-029 for models built after those listed above for a different…
TELEMATICS SERVICE INFORMATION See ITB19-029 for models built after those listed above for a different Service Procedure. SERVICE INFORMATION The Applied Vehicles are equipped with a wireless communication device…
- AEB WARNING LIGHT IS ON WITH WARNING MESSAGES DISPLAYED ON COMBINATION METER APPLIED VEHICLES
2015-2024 Q50 (V37) 2015-2018 Q50 Hybrid (HV37) 2017-2022 Q60 (CV37) 2015-2019 Q70 (Y51) 2015-2018 Q70 Hybrid (HY51) 2019-2024 QX50 (J55) 2022-2024 QX55 (FJ55) 2015-2021 QX60 (L50) 2022-2024 QX60 (L51) 2015-2019 QX60…
- DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero…
DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D
- INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE This bulletin has been amended
See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
- INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended
See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended
See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended
See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended
See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended
See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended
See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- WINDSHIELD CRACKING This bulletin has been amended
See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NHTSA lists 98 bulletins for this year; the 12 newest are shown here.
Other years of this model
Questions and answers
What are the most common problems with the 2019 Infiniti QX60?
Owner complaints to NHTSA most often mention: powertrain, engine, electrical system. Total complaints: 39. The most frequent symptoms in complaint texts: warning lights, check engine (18%), transmission slipping (10%), rear-view camera (8%).
How many service bulletins (TSB) were issued for the 2019 Infiniti QX60?
NHTSA lists 98 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2019 Infiniti QX60 from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2019 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.