AI Damage2023 Infiniti QX60: common problems
Owners of the 2023 Infiniti QX60 filed 28 complaints with NHTSA, most often about electrical system and engine. The maker issued 79 service bulletins for this year. We found 1 repair videos on YouTube. Details by component below, with sources.
Key figures
- Owner complaints
- 28
- Technical service bulletins (TSB)
- 79
- YouTube repair videos
- 1
What fails most often
- 1 Electrical system 25% of all complaints
- 2 Engine 18% of all complaints
- 3 Fuel/propulsion system 14% of all complaints
- 4 Powertrain 11% of all complaints
- 5 Lane departure 11% of all complaints
- 6 Service brakes 11% of all complaints
- 7 Structure 7% of all complaints
- 8 Visibility 7% of all complaints
- Electrical system: 7 complaints (25% of all); manufacturer bulletins for this component: 42.
- Engine: 5 complaints (18% of all); manufacturer bulletins for this component: 1.
- Fuel/propulsion system: 4 complaints (14% of all); manufacturer bulletins for this component: 2.
- Powertrain: 3 complaints (11% of all); manufacturer bulletins for this component: 4.
- Lane departure: 3 complaints (11% of all); manufacturer bulletins for this component: 1.
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- 3.5 L · petrol · 6 cyl
- automatic, 9-speed
Drive: FWD, AWD
Symptoms owners describe
How many of the 28 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Electrical system | 7 | 0 | 42 |
| Engine | 5 | 0 | 1 |
| Fuel/propulsion system | 4 | 0 | 2 |
| Powertrain | 3 | 0 | 4 |
| Lane departure | 3 | 0 | 1 |
| Service brakes | 3 | 0 | 1 |
| Structure | 2 | 0 | 12 |
| Visibility | 2 | 0 | 9 |
| Forward collision avoidance | 2 | 0 | 5 |
| Seats | 2 | 0 | 5 |
| Steering | 2 | 0 | 0 |
| Seat belts | 1 | 0 | 4 |
| Backover prevention | 1 | 0 | 2 |
| Fuel system | 1 | 0 | 0 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
I was making a turn after a stop and the steering wheel locked up after turning the wheel one full rotation. This occurred to doing a right turn and on another occasion doing a left turn. I had to jerk hard on the the steering wheel to free the steering wheel.
The vehicle will randomly lurch forward quite a few inches after being placed in park - and even after the door has been opened, regardless of whether the car is parked on flat ground or on an incline, and regardless of whether the emergency brake is engaged.
Power button works from third row when pushed. Even with weight in the seat the middle row can move freely on the track.
Once I had computer issues and was replaced, and twice now to replace the fuel pump. First instance, I was at a stop sign and tried to accelerate but the car wouldn't move. It was like it was in neutral but was in drive. I had to shut car down, restart and was able to get to the dealership.
After the birth of our third child recently in 2025, we discovered that when two car seats are installed in the second row using seat belts (as required), the seats cannot be flipped forward.
While driving my qx60 with my wife and 8month baby inside, car stalled twice on feb 15th and March 22nd , felt like it had an empty fuel tank , car stopped in traffic , had to pull baby, my wife and I to shoulder and leave vehicle stopped in traffic with emergency lights on ,call for a tow truck , car would start and…
The contact stated that while driving approximately 15 MPH, the message to "Pull Over Safely" was displayed and the vehicle stalled. The contact was unable to restart the vehicle.
Warning light came on saying that the Lane departure warning and Forward were not working. Another message said "Unavailable High Cabin Temperature". After further investigation 2 of the 3 advanced navigation aids were flashing which means they may not be working correctly.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 7,085 of 36,659 model years in the NHTSA data (top 19% most complained about).
On average one model year of the QX60 has 43 complaints (14 years in the data). This year has 28, below average.
What to check before buying
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Engine. Cold start, unusual noises, oil leaks and engine codes.
- Fuel/propulsion system. Fuel smell, leaks, rough running, fuel-system codes.
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- AEB WARNING WITH ONE OR MORE CURRENT DTCS STORED IN THE ADAS CONTROL UNIT 2, AND/OR THE LASER/RADAR…
AEB WARNING WITH ONE OR MORE CURRENT DTCS STORED IN THE ADAS CONTROL UNIT 2, AND/OR THE LASER/RADAR CONTROL UNIT IF YOU CONFIRM The front radar is inoperative, the AEB warning is displayed, and one or more of the…
- FUEL FILLER TUBE LOWER SEAL IS LEAKING AND DTC P0456 IS STORED IN THE ECM This bulletin is no longer active
Please discard previous versions of ITB26-002.
- CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other…
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label =…
- FRONT FASCIA POPPING OUT NEAR HEADLAMP IF YOU CONFIRM The Front Bumper Fascia is detaching from the fender…
FRONT FASCIA POPPING OUT NEAR HEADLAMP IF YOU CONFIRM The Front Bumper Fascia is detaching from the fender under the headlamp on one/or both sides. ACTION Refer to the SERVICE PROCEDURE in this bulletin to: 1. Remove…
- FUEL FILLER TUBE LOWER SEAL IS LEAKING AND DTC P0456 IS STORED IN THE ECM IF YOU CONFIRM The vehicle has a…
FUEL FILLER TUBE LOWER SEAL IS LEAKING AND DTC P0456 IS STORED IN THE ECM IF YOU CONFIRM The vehicle has a visible leak with a smoke machine test coming from the fuel filler tube lower seal, AND DTC P0456 is stored as…
- EXCESS DUST ENTERING CABIN WHILE DRIVING ON DIRT ROADS IF YOU CONFIRM That while driving on dirt roads…
EXCESS DUST ENTERING CABIN WHILE DRIVING ON DIRT ROADS IF YOU CONFIRM That while driving on dirt roads with all doors and windows closed, that there is excessive dust intrusion into the vehicle’s cabin that is settling…
- DRIVABILITY CONCERNS AT HIGHWAY SPEEDS AND ON INCLINES IF YOU CONFIRM A lugging / shutter / judder at…
DRIVABILITY CONCERNS AT HIGHWAY SPEEDS AND ON INCLINES IF YOU CONFIRM A lugging / shutter / judder at highway speeds, especially on slight inclines, ACTION Reprogram the Electronic Control Module (ECM). IMPORTANT:
- AEB WARNING LIGHT IS ON WITH WARNING MESSAGES DISPLAYED ON COMBINATION METER APPLIED VEHICLES
2015-2024 Q50 (V37) 2015-2018 Q50 Hybrid (HV37) 2017-2022 Q60 (CV37) 2015-2019 Q70 (Y51) 2015-2018 Q70 Hybrid (HY51) 2019-2024 QX50 (J55) 2022-2024 QX55 (FJ55) 2015-2021 QX60 (L50) 2022-2024 QX60 (L51) 2015-2019 QX60…
- SERVICE INFORMATION In the APPLIED VEHICLES, there are a variety of Seat Belt Warning Lights and Chimes
Refer to the information in this bulletin, along with the related vehicle owner’s manual. Figure 1 Infiniti Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are…
- DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero…
DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D
- VIBRATION AND/OR NOISE FROM THE REAR OF THE VEHICLE APPLIED VEHICLES
2022-2024 QX60 (L51) APPLIED DATES: Built on or before February 28, 2024 APPLIED DRIVETRAINS: AWD IF YOU CONFIRM A binding feeling, vibration, and/or noise coming from the rear end when turning at low speed or…
- DTC P161F FOR IMMOBILIZER CODE STORED IN ECM WITH VEHICLE NO-START CONDITION APPLIED VEHICLES
APPLIED DATES: 2022-2023 QX60 (L51) Built on or before October 17, 2022 IF YOU CONFIRM The vehicle cranks but will not start, and DTC P161F for “IMMOBILIZER” is stored in the ECM. ACTION Follow the SERVICE PROCEDURE in…
NHTSA lists 79 bulletins for this year; the 12 newest are shown here.
Repair videos
We do not copy videos: these are YouTube links credited to their authors. Amounts are as stated by the author and not verified by us.
Other years of this model
Questions and answers
What are the most common problems with the 2023 Infiniti QX60?
Owner complaints to NHTSA most often mention: electrical system, engine, fuel/propulsion system. Total complaints: 28. The most frequent symptoms in complaint texts: jerking, harsh shifts (18%), fuel system, fuel smell (14%), infotainment or screen glitches (14%).
How many service bulletins (TSB) were issued for the 2023 Infiniti QX60?
NHTSA lists 79 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2023 Infiniti QX60 from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2023 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-06.