AI Damage2023 Jeep Cherokee: common problems
Owners of the 2023 Jeep Cherokee filed 3 complaints with NHTSA, most often about powertrain and parking brake. The maker issued 93 service bulletins for this year. Details by component below, with sources.
Key figures
- Owner complaints
- 3
- involving a crash
- 1
- Technical service bulletins (TSB)
- 93
What fails most often
- 1 Powertrain 67% of all complaints
- 2 Parking brake 33% of all complaints
- 3 Air bags 33% of all complaints
- Powertrain: 2 complaints (67% of all), 1 of them with a crash reported by the owner; manufacturer bulletins for this component: 6.
- Parking brake: 1 complaints (33% of all); manufacturer bulletins for this component: 2.
- Air bags: 1 complaints (33% of all), 1 of them with a crash reported by the owner; manufacturer bulletins for this component: 1.
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- 2 L · petrol · turbo · 4 cyl
- 2.4 L · petrol · 4 cyl
- automatic, 9-speed
Drive: AWD
Symptoms owners describe
How many of the 3 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Powertrain | 2 | 1 | 6 |
| Parking brake | 1 | 0 | 2 |
| Air bags | 1 | 1 | 1 |
| Electrical system | 0 | 0 | 39 |
| Structure | 0 | 0 | 16 |
| Equipment | 0 | 0 | 13 |
| Engine and cooling | 0 | 0 | 6 |
| Visibility | 0 | 0 | 5 |
| Engine | 0 | 0 | 4 |
| Backover prevention | 0 | 0 | 3 |
| Exterior lighting | 0 | 0 | 2 |
| Seats | 0 | 0 | 2 |
| Service brakes | 0 | 0 | 2 |
| Suspension | 0 | 0 | 2 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
The contact indicated that six of the eight air bags in the vehicle deployed including the front driver and passenger air bags although no crash had initially occurred. The contact stated that after the air bags deployed the vehicle erroneously drove forward and crashed into the interior garage wall.
The contact received notification of NHTSA Campaign Number: 26V290000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
The contact stated that while driving at an undisclosed speed, the vehicle suddenly came to a complete stop, after which the contact became aware that the parking brake had engaged independently. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 1,806 of 2,102 model years in the NHTSA data (among the 14% least complained about).
On average one model year of the Cherokee has 472 complaints (12 years in the data). This year has 3, below average.
What to check before buying
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
- Parking brake. Electric parking brake, codes, calipers.
- Air bags. Check the SRS light, stored codes and airbag/curtain status after any impact.
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- Backup Camera Poor Image Quality Inspection
- Door Latch, Handle And Ajar Additional Service Information
- Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged…
Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the…
- Flash
Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs)…
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)…
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning…
- POWER TRANSFER UNIT - NONE
- Service 4wd Light On, AWD System Service Required Message Illuminated
Diagnostic Trouble Code (DTC) C14A7-97 PTU Motor Component Or System Operation Obstructed Or Blocked.
- Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders
Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only
- DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE
- Intermittent Uconnect Box Requires Service Message
TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562
- ESC Light Illuminated
DTC C1252-92 VACUUM PUMP CONTROL CIRCUIT And Or P258B ELECTRONIC VACUUM PUMP PERFORMANCE
- Before replacing any parts please refer to SOL S2518000008 if it applies to the vehicle you are working on…
Before replacing any parts please refer to SOL S2518000008 if it applies to the vehicle you are working on based on a VIN search in Service Library. Before replacing this part due to Engine Light On with P1CEA (Boost…
NHTSA lists 93 bulletins for this year; the 12 newest are shown here.
Other years of this model
Questions and answers
What are the most common problems with the 2023 Jeep Cherokee?
Owner complaints to NHTSA most often mention: powertrain, parking brake, air bags. Total complaints: 3. The most frequent symptoms in complaint texts: rollaway, parking brake (33%), warning lights, check engine (33%).
How many service bulletins (TSB) were issued for the 2023 Jeep Cherokee?
NHTSA lists 93 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2023 Jeep Cherokee from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2023 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.