AI DamageJeep Cherokee: problems, complaints, bulletins
Summary for the Jeep Cherokee across 12 model years: 5,669 owner complaints and 903 NHTSA service bulletins, plus repair videos. Pick a year for details.
Model years
What fails most often
- 1 Powertrain 48% of all complaints
- 2 Engine 22% of all complaints
- 3 Electrical system 22% of all complaints
- 4 Service brakes 6% of all complaints
- 5 Steering 5% of all complaints
- 6 Vehicle speed control 4% of all complaints
- 7 Fuel/propulsion system 3% of all complaints
- 8 Air bags 2% of all complaints
- Powertrain: 2,739 complaints (48% of all), 23 of them with a crash reported by the owner; manufacturer bulletins for this component: 326.
- Engine: 1,270 complaints (22% of all), 10 of them with a crash reported by the owner; manufacturer bulletins for this component: 84.
- Electrical system: 1,237 complaints (22% of all), 11 of them with a crash reported by the owner; manufacturer bulletins for this component: 795.
- Service brakes: 337 complaints (6% of all), 20 of them with a crash reported by the owner; manufacturer bulletins for this component: 40.
- Steering: 277 complaints (5% of all), 15 of them with a crash reported by the owner; manufacturer bulletins for this component: 37.
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- 2 L · petrol · turbo · 4 cyl 2019–2023named in 7 complaints
- 2.4 L · petrol · 4 cyl 2014–2023named in 47 complaints
- 2.5 L · petrol · 4 cyl 1984–2000
- 2.8 L · petrol · 6 cyl 1984–1986
- 3.2 L · petrol · 6 cyl 2014–2022named in 11 complaints
- 4 L · petrol · 6 cyl 1987–2001
- 1.6 L · hybrid · turbo · 4 cyl 2026
- 2.1 L · diesel · turbo · 4 cyl 1985–1987
- automatic, 3-speed 1984–2000
- automatic, 4-speed 1987–2001
- automatic, 9-speed 2014–2023
- CVT 2026
- manual, 4-speed 1984–1988
- manual, 5-speed 1984–2001
Drive: AWD, RWD, FWD, 4WD
Symptoms owners describe
How many of the 5,669 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Powertrain | 2,739 | 23 | 326 |
| Engine | 1,270 | 10 | 84 |
| Electrical system | 1,237 | 11 | 795 |
| Service brakes | 337 | 20 | 40 |
| Steering | 277 | 15 | 37 |
| Vehicle speed control | 250 | 10 | 12 |
| Fuel/propulsion system | 146 | 3 | 3 |
| Air bags | 135 | 71 | 20 |
| Electronic stability control | 115 | 2 | 10 |
| Forward collision avoidance | 108 | 8 | 2 |
| Structure | 72 | 5 | 272 |
| Suspension | 71 | 6 | 27 |
| Wheels | 62 | 2 | 19 |
| Exterior lighting | 54 | 0 | 95 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
Prior to the collision, I was not aware of any airbag warning lights, warning messages, or problems with the airbag/SRS system. I am concerned that the airbag system may not have functioned as intended during the collision. I am requesting that the non-deployment be investigated as a potential safety issue.
Multiple people in the vehicle in the vehicle sustained concussions, one also hit their head off the side window which resulted in a large bump forming, and also sustained a fractured rib. No warning lights were on and vehicle had recently been inspected.
During an accident the driver side airbags did not deploy. The vehicle was rammed on the rear passenger wheel area. The impact was significant enough to have the curtain airbags on the passenger side go off, but the only person in the vehicle was myself, the driver.
The contact stated that while driving at approximately 45 mph , while raining, when coming down a decline on the roadway, a truck with a trailer was stopped and turning into a driveway, the corner of front driver side near the headlights collided with the pickup truck and the trailer.
The air bags did not deploy in her vehicle, but they deployed in the vehicle that collided with her vehicle. The contact stated no one in her vehicle sustained any injuries, and medical attention was not needed. The police arrived, and a police report was filed. The vehicle was towed to the residence.
My airbags never deployed, i didnt even get any lights on the dash, i had to shut the engine off. Not one airbag deployed, and nothing even recognized there was something wrong.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
What to check before buying
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
- Engine. Cold start, unusual noises, oil leaks and engine codes.
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Service brakes. Pedal feel, ABS operation, leaks, discs and hoses.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- No Start, Passive Entry Inoperative
- Negative Response 0X33 - Security Access Denied When Flashing BPCM With WiTech
- Negative Response 0X33 - Security Access Denied When Flashing BPCM With WiTech
- The Door Latch Module Has Active Faults With No Warning Indicators In Cluster
- WIRELESS CHARGER Welcome GREEN LED not turning ON after multiple IGN ON/OFF without sleep cycle and no…
- Hybrid Cooling Pump Emergency Mode Condition Customers may comment on one or more of the following
- Flash
- Airbag Warning Light On or Intermittent
- ***Recall Completion Prior to Sale of Vehicle***
- ***Recall Completion Prior to Sale of Vehicle***
- Malfunction Indicator Illuminated (MIL) - P04DF-00 Has Set Customers must experience a Malfunction…
- Malfunction Indicator Illuminated (MIL) - P04DF-00 Has Set Customers must experience a Malfunction…
Repair videos
We do not copy videos: these are YouTube links credited to their authors. Amounts are as stated by the author and not verified by us.
- 2019 JEEP CHEROKEE 3.2 ENGINE REAR MAIN SEAL REPLACEMENT
- Вартість відновлення Авто із США на прикладі Jeep Cherokee 2019. Підводні камені, яких ми не чекали
- Перший нормальний гібридний Jeep Cherokee 2026 сьогодні на торгах! Але є ньюанс! Що робити?
- Новий Jeep Cherokee 2026 зʼявився в США! Тепер уже це буде гібрид! Яка буде ціна, ваша думка?
- Jeep Cherokee's 2026 Engine Swap Turbocharged Heart Transplant!
Other models of this make
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.