AI Damage2025 Jeep Grand Cherokee L: common problems
Owners of the 2025 Jeep Grand Cherokee L filed 37 complaints with NHTSA, most often about electrical system and powertrain. The maker issued 350 service bulletins for this year. Details by component below, with sources.
Key figures
- Owner complaints
- 37
- involving a crash
- 6
- Technical service bulletins (TSB)
- 350
What fails most often
- 1 Electrical system 38% of all complaints
- 2 Powertrain 22% of all complaints
- 3 Engine 19% of all complaints
- 4 Forward collision avoidance 19% of all complaints
- 5 Service brakes 14% of all complaints
- 6 Steering 8% of all complaints
- 7 Vehicle speed control 8% of all complaints
- 8 Visibility 8% of all complaints
- Electrical system: 14 complaints (38% of all), 2 of them with a crash reported by the owner; manufacturer bulletins for this component: 180.
- Powertrain: 8 complaints (22% of all); manufacturer bulletins for this component: 19.
- Engine: 7 complaints (19% of all); manufacturer bulletins for this component: 36.
- Forward collision avoidance: 7 complaints (19% of all), 4 of them with a crash reported by the owner; manufacturer bulletins for this component: 2.
- Service brakes: 5 complaints (14% of all), 4 of them with a crash reported by the owner; manufacturer bulletins for this component: 6.
Symptoms owners describe
How many of the 37 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Electrical system | 14 | 2 | 180 |
| Powertrain | 8 | 0 | 19 |
| Engine | 7 | 0 | 36 |
| Forward collision avoidance | 7 | 4 | 2 |
| Service brakes | 5 | 4 | 6 |
| Steering | 3 | 0 | 19 |
| Vehicle speed control | 3 | 1 | 0 |
| Visibility | 3 | 0 | 0 |
| Air bags | 2 | 2 | 4 |
| Lane departure | 2 | 0 | 3 |
| Fuel/propulsion system | 2 | 0 | 2 |
| Structure | 1 | 0 | 65 |
| Suspension | 1 | 0 | 20 |
| Seats | 0 | 0 | 9 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
[XXX] was wearing his shoulder and lap belt seatbelt and was the sole occupant of the vehicle. He was transported by ambulance to Corewell Health William Beaumont Univ
On April 20, 2026, my 2025 Jeep Grand Cherokee L was involved in a crash due to a sudden and complete brake failure. At the time of the incident, the vehicle was in the custody of an authorized FCA dealership.
These indicate potential electronic or computer system faults that could have occurred immediately before or during the brake failure. Manufacturer Warranty Issue: Immediately after the incident, Jeep opened a warranty [ref] for the vehicle.
The driver's record is clear of any car accident All forward collision warning alerts were sounding, but the ABS and automatic emergency braking (AEB) did not activate. There was no tire screech or pulsation from the brakes. The vehicle slowed but continued to move forward, resulting in a low-speed frontal collision.
I lost all dashboard illumination except for my main center screen, and received flashing warnings about blind spot failure, as well as electrical seat failure, failure of hatch operation, failure of windows and door lock/unlock, cruise control unavailable, active lane management unavailable, AEB unavailable, ACC…
The occurrence happened 4 times. While driving when the accelerator is pushed, and not in an extreme way, the engine will rev to the maximum level, the transmission stopped working the car comes to a slow stop and the ignition must be switched off to stop the run away engine. Then restarted without incident.
While driving my 2025 Jeep Grand Cherokee Limited, the panoramic sunroof glass suddenly and unexpectedly shattered/burst while the vehicle was in motion. There was absolutely no rock, road debris, object, collision, or other impact that struck the glass before it failed. The failure occurred without warning.
There were no warning lights illuminated. The vehicle was taken to the dealer and DTC: P032S was retrieved (insufficient torque produced by the engine). The dealer was unable to repair the vehicle because the failure could not be duplicated. The vehicle was not repaired.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 994 of 2,102 model years in the NHTSA data (top 47% most complained about).
On average one model year of the Grand Cherokee L has 70 complaints (7 years in the data). This year has 37, below average.
What to check before buying
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
- Engine. Cold start, unusual noises, oil leaks and engine codes.
- Forward collision avoidance. Radar and camera: calibration after bumper or windshield replacement.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- Compressor Assy High number of compressor replacements when complaint is noise and supplier analysis comes…
Compressor Assy High number of compressor replacements when complaint is noise and supplier analysis comes back as Trouble not found. Before replacing compressor due to noise complaint review the NEW Compressor noise…
- The Customer May Complain About a Popping Noise, Grinding Noise, or an Intermittent No Reverse or Forward…
The Customer May Complain About a Popping Noise, Grinding Noise, or an Intermittent No Reverse or Forward Transmission Engagement. The Tech May Find Damaged and/or Worn Transmission Output Shaft Splines (850RE…
- APPLIQUE - FRONT DOOR
- R1H Radio U41.10 Software Update - Dealer Option Customers may experience one or more of the following
SYMPTOM: ● **Speakers may emit a humming, screeching, buzzing, clicking, or bass noise (not related to the amplifier).** ● FCW OFF light ON with no DTCs and can't turn off. ● Blank screen and then reboot every 2…
- Auto Emergency Braking (AEB) Unavailable – Service Required Message In Cluster
- Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star…
- Airbag Warning Light On or Intermittent
The Occupant Restraint Controller (ORC) May Have The Following DTCs (Active/Stored)
- Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear
- TRANSMITTER KIT & TRANSMITTER - INTEGRATED KEY FOB
- Steering Dragging While Recreational Flat Towing Behind RV
- Instrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”,…
Instrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble…
- SEAL - LOWER AGS
NHTSA lists 350 bulletins for this year; the 12 newest are shown here.
Other years of this model
Questions and answers
What are the most common problems with the 2025 Jeep Grand Cherokee L?
Owner complaints to NHTSA most often mention: electrical system, powertrain, engine. Total complaints: 37. The most frequent symptoms in complaint texts: warning lights, check engine (22%), infotainment or screen glitches (19%), driver assists: adaptive cruise, lane keeping (16%).
How many service bulletins (TSB) were issued for the 2025 Jeep Grand Cherokee L?
NHTSA lists 350 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2025 Jeep Grand Cherokee L from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2025 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.