AI Damage2024 Jeep Grand Cherokee L: common problems
Owners of the 2024 Jeep Grand Cherokee L filed 42 complaints with NHTSA, most often about electrical system and forward collision avoidance. The maker issued 392 service bulletins for this year. Details by component below, with sources.
Key figures
- Owner complaints
- 42
- involving a crash
- 4
- Technical service bulletins (TSB)
- 392
What fails most often
- 1 Electrical system 43% of all complaints
- 2 Forward collision avoidance 21% of all complaints
- 3 Engine 19% of all complaints
- 4 Service brakes 17% of all complaints
- 5 Vehicle speed control 12% of all complaints
- 6 Powertrain 10% of all complaints
- 7 Air bags 10% of all complaints
- 8 Exterior lighting 7% of all complaints
- Electrical system: 18 complaints (43% of all); manufacturer bulletins for this component: 189.
- Forward collision avoidance: 9 complaints (21% of all), 1 of them with a crash reported by the owner; manufacturer bulletins for this component: 2.
- Engine: 8 complaints (19% of all); manufacturer bulletins for this component: 38.
- Service brakes: 7 complaints (17% of all); manufacturer bulletins for this component: 7.
- Vehicle speed control: 5 complaints (12% of all), 1 of them with a crash reported by the owner.
Symptoms owners describe
How many of the 42 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Electrical system | 18 | 0 | 189 |
| Forward collision avoidance | 9 | 1 | 2 |
| Engine | 8 | 0 | 38 |
| Service brakes | 7 | 0 | 7 |
| Vehicle speed control | 5 | 1 | 0 |
| Powertrain | 4 | 0 | 34 |
| Air bags | 4 | 3 | 4 |
| Exterior lighting | 3 | 0 | 0 |
| Suspension | 2 | 0 | 21 |
| Lane departure | 2 | 0 | 3 |
| Structure | 1 | 0 | 66 |
| Steering | 1 | 0 | 21 |
| Seats | 1 | 0 | 7 |
| Fuel/propulsion system | 1 | 0 | 2 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
Vehicle accelerated without action . To dangerous speeding causing flipping of vehicle and harm to driver
The side/door airbags failed to deploy. My neck was thrown into the seatbelt and door. I suffered from partial vocal cord paralysis, tinnitus, dysphagia, loss of hearing, pain, and other symptoms due to the impact; my sternocleidomastoid and associated nerves being primarily affected.
September 2025 Collision (side impact) where airbags failed to deploy resulting in injury to driver and two children.
No: Automatic Emergency Breaking Forward Collision Warning Air Bag Deployment SOS activation.
On XXX, while driving on a public roadway, my 2024 Jeep Grand Cherokee suddenly lost propulsion without warning. The vehicle stopped moving and refused to accelerate. The dashboard displayed a flashing red “D” and instructed me to shift into park.
Infotainment system with back up camera and comfort systems, hands free etc has a crack in the screen that occurred overnight with no severe changes in weather and no physical damage occurring to prompt large crack starting in the plastic surround and spidering into the glass screen.
All the indicator lights were lighted up (power steering, engine, collision detection, traction). The mileage began blinking on and off. Both of the light indicators on my side windows (for blindspot detection) were continuously illuminated even though I was parked and no vehicles were next to me.
All the dashboard lights were illuminated and my driver display screen stated if I took my foot off the brake the car would reverse. Eventually after 15 minutes of trying to shift and turn off the car it did shut off.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 952 of 2,102 model years in the NHTSA data (top 45% most complained about).
On average one model year of the Grand Cherokee L has 70 complaints (7 years in the data). This year has 42, below average.
What to check before buying
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Forward collision avoidance. Radar and camera: calibration after bumper or windshield replacement.
- Engine. Cold start, unusual noises, oil leaks and engine codes.
- Service brakes. Pedal feel, ABS operation, leaks, discs and hoses.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- Compressor Assy High number of compressor replacements when complaint is noise and supplier analysis comes…
Compressor Assy High number of compressor replacements when complaint is noise and supplier analysis comes back as Trouble not found. Before replacing compressor due to noise complaint review the NEW Compressor noise…
- The Customer May Complain About a Popping Noise, Grinding Noise, or an Intermittent No Reverse or Forward…
The Customer May Complain About a Popping Noise, Grinding Noise, or an Intermittent No Reverse or Forward Transmission Engagement. The Tech May Find Damaged and/or Worn Transmission Output Shaft Splines (850RE…
- APPLIQUE - FRONT DOOR
- R1H Radio U41.10 Software Update - Dealer Option Customers may experience one or more of the following
SYMPTOM: ● **Speakers may emit a humming, screeching, buzzing, clicking, or bass noise (not related to the amplifier).** ● FCW OFF light ON with no DTCs and can't turn off. ● Blank screen and then reboot every 2…
- Auto Emergency Braking (AEB) Unavailable – Service Required Message In Cluster
- Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star…
- Airbag Warning Light On or Intermittent
The Occupant Restraint Controller (ORC) May Have The Following DTCs (Active/Stored)
- Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear
- Turbocharger Kit Please note that many turbo components are serviceable separately and full turbo…
Turbocharger Kit Please note that many turbo components are serviceable separately and full turbo replacement may not be required. If the turbo is being inspected for: Noise/Rattle: Inspect heat shield fasteners for…
- LATCH Front Door for Doors that Won't Open From Interior, cable dislodged or Door latch cables coming loose
Engineering is looking to collect pictures of the latches and cables as they are found by the dealers. These pictures will help us understand why they are coming lose, to develop a corrective action plan. Please submit…
- TRANSMITTER KIT & TRANSMITTER - INTEGRATED KEY FOB
- Steering Dragging While Recreational Flat Towing Behind RV
NHTSA lists 392 bulletins for this year; the 12 newest are shown here.
Other years of this model
Questions and answers
What are the most common problems with the 2024 Jeep Grand Cherokee L?
Owner complaints to NHTSA most often mention: electrical system, forward collision avoidance, engine. Total complaints: 42. The most frequent symptoms in complaint texts: warning lights, check engine (21%), infotainment or screen glitches (17%), driver assists: adaptive cruise, lane keeping (14%).
How many service bulletins (TSB) were issued for the 2024 Jeep Grand Cherokee L?
NHTSA lists 392 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2024 Jeep Grand Cherokee L from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2024 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.