AI DamageJeep Grand Cherokee L: problems, complaints, bulletins
Summary for the Jeep Grand Cherokee L across 7 model years: 490 owner complaints and 579 NHTSA service bulletins, plus repair videos. Pick a year for details.
Model years
What fails most often
- 1 Electrical system 32% of all complaints
- 2 Forward collision avoidance 23% of all complaints
- 3 Suspension 15% of all complaints
- 4 Steering 13% of all complaints
- 5 Powertrain 12% of all complaints
- 6 Engine 11% of all complaints
- 7 Service brakes 9% of all complaints
- 8 Lane departure 5% of all complaints
- Electrical system: 159 complaints (32% of all), 6 of them with a crash reported by the owner; manufacturer bulletins for this component: 864.
- Forward collision avoidance: 111 complaints (23% of all), 10 of them with a crash reported by the owner; manufacturer bulletins for this component: 10.
- Suspension: 75 complaints (15% of all), 3 of them with a crash reported by the owner; manufacturer bulletins for this component: 96.
- Steering: 65 complaints (13% of all), 2 of them with a crash reported by the owner; manufacturer bulletins for this component: 108.
- Powertrain: 59 complaints (12% of all); manufacturer bulletins for this component: 148.
Symptoms owners describe
How many of the 490 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Electrical system | 159 | 6 | 864 |
| Forward collision avoidance | 111 | 10 | 10 |
| Suspension | 75 | 3 | 96 |
| Steering | 65 | 2 | 108 |
| Powertrain | 59 | 0 | 148 |
| Engine | 56 | 2 | 245 |
| Service brakes | 45 | 8 | 31 |
| Lane departure | 26 | 0 | 13 |
| Vehicle speed control | 24 | 5 | 0 |
| Fuel/propulsion system | 19 | 1 | 21 |
| Air bags | 19 | 10 | 16 |
| Visibility | 19 | 0 | 0 |
| Exterior lighting | 18 | 0 | 0 |
| Seats | 17 | 1 | 38 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
The auxiliary warning lights were illuminated. The contact stated that none of the air bags were deployed during the crash. The contact expected the air bags to deploy and was concerned that they failed to do so. The contact and his daughter both sustained injuries as a result of the crash.
There were no warning lights illuminated. A Police report was filed. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and suggested that the vehicle be towed to the dealer. A claim was filed with the insurance company.
Vehicle accelerated without action . To dangerous speeding causing flipping of vehicle and harm to driver
The side/door airbags failed to deploy. My neck was thrown into the seatbelt and door. I suffered from partial vocal cord paralysis, tinnitus, dysphagia, loss of hearing, pain, and other symptoms due to the impact; my sternocleidomastoid and associated nerves being primarily affected.
September 2025 Collision (side impact) where airbags failed to deploy resulting in injury to driver and two children.
[XXX] was wearing his shoulder and lap belt seatbelt and was the sole occupant of the vehicle. He was transported by ambulance to Corewell Health William Beaumont Univ
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
What to check before buying
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Forward collision avoidance. Radar and camera: calibration after bumper or windshield replacement.
- Suspension. Wheel alignment, control arms, subframe, even tire wear.
- Steering. Steering play, power assist, rack and tie rods after a wheel impact.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- Compressor Assy High number of compressor replacements when complaint is noise and supplier analysis comes…
- Revised Customer Satisfaction Notification 66D – Spark Plugs - Dealer Notification
- Engine Coolant Leak The customer may comment on the following
- Revised Customer Satisfaction Notification 66D – Spark Plugs - Dealer Notification
- R1H U43.17 Software Update - FOTA Customers may experience the following
- Flash
- Revised Customer Satisfaction Notification 66D – Spark Plugs - Dealer Notification
- R1H U43.17 Software Update - FOTA Customers may experience the following
- Flash
- The Customer May Complain About a Popping Noise, Grinding Noise, or an Intermittent No Reverse or Forward…
- Warranty Newsletter – Volume 12, Issue 7
- FCA Caribbean Warranty Newsletter – Volume 12, Issue 7
Repair videos
We do not copy videos: these are YouTube links credited to their authors. Amounts are as stated by the author and not verified by us.
- JEEP Grand Cherokee 2021 — після цього відео ти точно ЗАДУМАЄШСЯ! Ціни, ремонт, конкуренти.
- КУПИЛИ ВИГІДНО Jeep Grand Cherokee 2021🇺🇸 || Чому стояла на ремонті 4 МІСЯЦІ⁉️
- Вартість ремонту свіжого авто із США - усі деталі, ціни, роботи! Jeep Cherokee 2021!
- JEEP GRAND CHEROKEE L 2022 — вже в Україні 🔥
- Jeep Grand Cherokee 4xe 2023 Проблеми з гібридною системою
Other models of this make
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.