AI Damage2024 KIA EV9: common problems
Owners of the 2024 KIA EV9 filed 210 complaints with NHTSA, most often about electrical system and forward collision avoidance. The maker issued 80 service bulletins for this year. We found 3 repair videos on YouTube. Details by component below, with sources.
Key figures
- Owner complaints
- 210
- involving a crash
- 1
- Technical service bulletins (TSB)
- 80
- YouTube repair videos
- 3
What fails most often
- 1 Electrical system 49% of all complaints
- 2 Forward collision avoidance 12% of all complaints
- 3 Suspension 10% of all complaints
- 4 Lane departure 10% of all complaints
- 5 Vehicle speed control 8% of all complaints
- 6 Steering 7% of all complaints
- 7 Wheels 7% of all complaints
- 8 Seats 5% of all complaints
- Electrical system: 102 complaints (49% of all); manufacturer bulletins for this component: 62.
- Forward collision avoidance: 26 complaints (12% of all).
- Suspension: 21 complaints (10% of all).
- Lane departure: 20 complaints (10% of all).
- Vehicle speed control: 17 complaints (8% of all).
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- electric
- automatic, 1-speed
Drive: RWD, AWD
Symptoms owners describe
How many of the 210 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Electrical system | 102 | 0 | 62 |
| Forward collision avoidance | 26 | 0 | 0 |
| Suspension | 21 | 0 | 0 |
| Lane departure | 20 | 0 | 0 |
| Vehicle speed control | 17 | 0 | 0 |
| Steering | 14 | 0 | 0 |
| Wheels | 14 | 0 | 0 |
| Seats | 11 | 0 | 3 |
| Fuel/propulsion system | 10 | 0 | 7 |
| Structure | 10 | 0 | 2 |
| Visibility | 9 | 0 | 14 |
| Powertrain | 9 | 0 | 6 |
| Service brakes | 9 | 0 | 0 |
| Exterior lighting | 7 | 0 | 4 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
The impact pushed us into the vehicle in front of us.The airbags were deployed but the front and rear passenger seat belts did not lock. My husband flew forward onto the dashboard and cracked the windshield. My daughter who was behind him flew forward into the back of the passenger seat.
On my 2024 Kia EV9 GT-Line, the front illuminated digital pattern acrylic/plastic grill panel suffered a catastrophic structural failure, resulting in a complete blowout and puncture hole under normal driving conditions.
The unexpected braking created a serious safety concern because a vehicle traveling closely behind me could have struck the rear of my vehicle. There was no collision, and fortunately no vehicle was immediately behind me. I retained the original dash-cam recording and can provide it for inspection upon request.
The contact stated that while attempting to release the rear seat belt to install a child safety seat, a significant amount of effort was required. The contact stated that after struggling with the seat belts over several months of use, the seat belt became fully jammed and no longer was able to be extended.
When I started the car up, I noticed a little bit of chattering on the brake pedal, which seemed very unusual. I drove the car forward a little bit and then all of a sudden, all these lights displays and stop vehicle and check brake system now message showed up.
For several weeks the car has felt out of balance and I had it in the shop once to be balanced. The balance felt it lasted a very short time. I took the car in today to be checked out and the passenger rear tire couldn’t hold a balance.
The car lurched and almost flipped. We were able to pull over, the wheel was no longer spinning with the car and the tie rod snapped at a weld point. We could have been killed had we been going faster. My son was thankfully not in the car.
In October 2025, my drivers seat began to move forward and fold on its own. I was sitting in the seat and crushed. I was able to free myself. I might have photos. I did call Kia.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 313 of 2,102 model years in the NHTSA data (top 15% most complained about).
On average one model year of the EV9 has 75 complaints (3 years in the data). This year has 210, above average.
What to check before buying
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Forward collision avoidance. Radar and camera: calibration after bumper or windshield replacement.
- Suspension. Wheel alignment, control arms, subframe, even tire wear.
- Lane departure. Windshield camera: calibration after windshield replacement.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- This Pitstop provides information related to Electric Vehicle (EV) charging on 2024 - 2026MY EV9 (MV1,…
This Pitstop provides information related to Electric Vehicle (EV) charging on 2024 - 2026MY EV9 (MV1, MV1a) vehicles. In some cases, high-voltage charging performance may be limited or inoperative and accompanied by…
- PRODUCT IMPROVEMENT CAMPAIGN
OWNER NOTIFICATION (PI2601A Flight 102) - This document is the owner notification advising that Kia is conducting a Product Improvement Campaign on 2024-2026 MY EV9 vehicles to replace the passenger-side wiper arm on…
- TECHNICAL SERVICE BULLETIN
PRODUCT IMPROVEMENT CAMPAIGN: WIPER MESSAGE LOGIC IMPROVEMENT (PI2601B) - This bulletin provides information to install enhanced windshield wiper software on certain 2024–2026MY EV9 (MV1, MV1a) vehicles as listed.
- PRODUCT IMPROVEMENT CAMPAIGN
QUESTION AND ANSWER (PI2601B) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Product Improvement Campaign PI2601B.
- PRODUCT IMPROVEMENT CAMPAIGN
OWNER NOTIFICATION (PI2601B) - This document is the owner notification advising that Kia is conducting a Product Improvement Campaign on all 2024-2025 MY and certain 2026 MY EV9 vehicles to install enhanced windshield…
- PRODUCT IMPROVEMENT CAMPAIGN
OWNER'S MANUAL INSERT LEAFLET (PI2601B) - This document is the PI2601B Owner's Manual Insert Leaflet that contains revised information for wipers. Vehicle owners are advised to keep this leaflet with the Owner's Manual.
- PRODUCT IMPROVEMENT CAMPAIGN
DEALER PARTS AND SERVICE MANAGER MEMO (PI2601B) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a a Product Improvement Campaign on all 2024-2025 MY and…
- PRODUCT IMPROVEMENT CAMPAIGN
DEALER PRINCIPAL MEMO (PI2601B) - This document is the announcement to the dealer principals advising that Kia is conducting a Product Improvement Campaign on all 2024-2025 MY and certain 2026 MY EV9 vehicles…
- TECHNICAL SERVICE BULLETIN
KEY AND CYLINDER SET REPLACEMENT - This bulletin provides information to replace the driver’s door lock and trunk lid key cylinders on some 2019-2024MY Kia vehicles listed below. On affected vehicles, the stored key…
- TECHNICAL SERVICE BULLETIN
INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater…
- TECHNICAL SERVICE BULLETIN
INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infotainment software updates and preparing USB for installation on applicable Kia vehicles. The software…
- TECHNICAL SERVICE BULLETIN
PRODUCT IMPROVEMENT CAMPAIGN: PASSENGER SIDE WIPER ARM REPLACEMENT (PI2601A) - This bulletin provides the service procedure to replace the passenger-side (RH) windshield wiper arm on certain 2024-2026MY EV9 (MV1, MV1a)…
NHTSA lists 80 bulletins for this year; the 12 newest are shown here.
Repair videos
We do not copy videos: these are YouTube links credited to their authors. Amounts are as stated by the author and not verified by us.
Other years of this model
Questions and answers
What are the most common problems with the 2024 KIA EV9?
Owner complaints to NHTSA most often mention: electrical system, forward collision avoidance, suspension. Total complaints: 210. The most frequent symptoms in complaint texts: infotainment or screen glitches (18%), driver assists: adaptive cruise, lane keeping (9%), warning lights, check engine (8%).
How many service bulletins (TSB) were issued for the 2024 KIA EV9?
NHTSA lists 80 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2024 KIA EV9 from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2024 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.