AI Damage2024 KIA Soul: common problems
Owners of the 2024 KIA Soul filed 30 complaints with NHTSA, most often about electrical system and engine. The maker issued 29 service bulletins for this year. Details by component below, with sources.
Key figures
- Owner complaints
- 30
- Technical service bulletins (TSB)
- 29
What fails most often
- 1 Electrical system 30% of all complaints
- 2 Engine 17% of all complaints
- 3 Forward collision avoidance 10% of all complaints
- 4 Lane departure 10% of all complaints
- 5 Powertrain 7% of all complaints
- 6 Backover prevention 7% of all complaints
- 7 Exterior lighting 7% of all complaints
- 8 Service brakes 7% of all complaints
- Electrical system: 9 complaints (30% of all); manufacturer bulletins for this component: 17.
- Engine: 5 complaints (17% of all); manufacturer bulletins for this component: 2.
- Forward collision avoidance: 3 complaints (10% of all).
- Lane departure: 3 complaints (10% of all).
- Powertrain: 2 complaints (7% of all); manufacturer bulletins for this component: 4.
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- 2 L · petrol · 4 cyl
- CVT
Drive: FWD
Symptoms owners describe
How many of the 30 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Electrical system | 9 | 0 | 17 |
| Engine | 5 | 0 | 2 |
| Forward collision avoidance | 3 | 0 | 0 |
| Lane departure | 3 | 0 | 0 |
| Powertrain | 2 | 0 | 4 |
| Backover prevention | 2 | 0 | 1 |
| Exterior lighting | 2 | 0 | 0 |
| Service brakes | 2 | 0 | 0 |
| Steering | 1 | 0 | 0 |
| Tires | 1 | 0 | 0 |
| Vehicle speed control | 1 | 0 | 0 |
| Structure | 0 | 0 | 3 |
| Suspension | 0 | 0 | 3 |
| Engine and cooling | 0 | 0 | 1 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
The car will not lock via the key fob or automatic door locks. When you turn off the ignition and open the drivers door it chimes and you can not lock the doors. It’s in park, and I turn the steering wheel. I’ve unplugged the negative battery, and had the fuses checked.
Upon parking at home, 'Low brake fluid' light came on. Checked fluid in resevoir. Only one third was remaining.
Forward collision avoidance, lane safety, and other driver‑assist features disable simultaneously without warning.
the instrument cluster does not show, when turning the vehicle on the instrument cluster is blank, meaning I cannot see the speed limit, how much fuel or use any adaptive features, braking, lane departure, cruise control, etc ****this creates a dangerous situation and I do not believe the car is safe to drive**** I…
The contact stated that while driving at night, the low beam headlights were very dim. The headlight control was set to automatic, but the dimness of the headlights was the same as when switched to manual control. The failure was not as noticeable while using the high beam headlights.
Started the car this morning and noticed that the dashboard screen was blank. This had never happened before. Turned the car off and on twice thinking maybe it was just a software glitch but the screen stayed blank. Took the car to the dealer shortly after.
The vehicle was looked at and was told it didn’t have sensors for the problem, I can’t believe the vehicle didn’t have sensors for that problem when the rest of the vehicle has sensors for everything else. The vehicle should be recalled to have the sensors put on for safety concerns.
shortly after purchasing the car (06/2024) while driving (regardless of the weather or temperature, whether it’s day, night, hot, cold, etc) all of my dash warning lights come on, complete ADAS system malfunction. it shows a code for my front camera through the kia connect app and says it’s chasis related.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 1,087 of 2,102 model years in the NHTSA data (among the 48% least complained about).
On average one model year of the Soul has 227 complaints (10 years in the data). This year has 30, below average.
What to check before buying
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Engine. Cold start, unusual noises, oil leaks and engine codes.
- Forward collision avoidance. Radar and camera: calibration after bumper or windshield replacement.
- Lane departure. Windshield camera: calibration after windshield replacement.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- TECHNICAL SERVICE BULLETIN
AVN GEN 5.0 WIDE SOFTWARE UPDATE - This bulletin provides information on the Audio Video Navigation (AVN) system software update for certain vehicles equipped with AVN5W and Navigation System listed in the table below…
- TECHNICAL SERVICE BULLETIN
FRONT VIEW CAMERA REPLACEMENT (CA2605) - This bulletin provides information to replace the front view camera on certain 2023-2024MY Soul (SK3) vehicles produced from March 15, 2022, through March 23, 2024. The affected…
- TECHNICAL SERVICE BULLETIN
KEY AND CYLINDER SET REPLACEMENT - This bulletin provides information to replace the driver’s door lock and trunk lid key cylinders on some 2019-2024MY Kia vehicles listed below. On affected vehicles, the stored key…
- TECHNICAL SERVICE BULLETIN
INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater…
- PITSTOP
TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver…
- TECHNICAL SERVICE BULLETIN
POWER WINDOW MAIN SWITCH REPLACEMENT (CA2510) - This bulletin provides information regarding an intermittent operation of the main power window switch on the driver’s door on 2022–2024MY Soul (SK3) vehicles produced…
- TECHNICAL SERVICE BULLETIN
HORN ASSEMBLY INSPECTION/REPLACEMENT (WTY041) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin…
- TECHNICAL SERVICE BULLETIN
TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides…
- TECHNICAL SERVICE BULLETIN
EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This…
- WARRANTY EXTENSION CAMPAIGN
OWNER NOTIFICATION (WTY041) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the horn assembly in certain…
- TECHNICAL SERVICE BULLETIN
SERVICE ACTION: KIA CONNECT MODEM RESET (SA611) - This bulletin outlines the procedure for resetting the modem in certain 2016-2025MY Kia vehicles listed on page 3 that are equipped with Kia Connect Services. The…
- TECHNICAL SERVICE BULLETIN
WARRANTY EXTENSION CAMPAIGN: HORN ASSEMBLY INSPECTION/REPLACEMENT (WTY041) - This bulletin provides information associated with the ‘Warranty Extension Program’ (WTY041) to inspect and, if necessary, replace the horn…
NHTSA lists 29 bulletins for this year; the 12 newest are shown here.
Other years of this model
Questions and answers
What are the most common problems with the 2024 KIA Soul?
Owner complaints to NHTSA most often mention: electrical system, engine, forward collision avoidance. Total complaints: 30. The most frequent symptoms in complaint texts: warning lights, check engine (20%), driver assists: adaptive cruise, lane keeping (7%), headlights and tail lights (7%).
How many service bulletins (TSB) were issued for the 2024 KIA Soul?
NHTSA lists 29 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2024 KIA Soul from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2024 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.