AI Damage2024 KIA Sportage Phev: common problems
Owners of the 2024 KIA Sportage Phev filed 12 complaints with NHTSA, most often about electrical system and vehicle speed control. The maker issued 34 service bulletins for this year. Details by component below, with sources.
Key figures
- Owner complaints
- 12
- involving a crash
- 3
- Technical service bulletins (TSB)
- 34
What fails most often
- 1 Electrical system 33% of all complaints
- 2 Vehicle speed control 33% of all complaints
- 3 Engine 17% of all complaints
- 4 Forward collision avoidance 17% of all complaints
- 5 Powertrain 8% of all complaints
- 6 Structure 8% of all complaints
- Electrical system: 4 complaints (33% of all); manufacturer bulletins for this component: 15.
- Vehicle speed control: 4 complaints (33% of all), 2 of them with a crash reported by the owner.
- Engine: 2 complaints (17% of all), 1 of them with a crash reported by the owner; manufacturer bulletins for this component: 7.
- Forward collision avoidance: 2 complaints (17% of all), 1 of them with a crash reported by the owner; manufacturer bulletins for this component: 7.
- Powertrain: 1 complaints (8% of all), 1 of them with a crash reported by the owner; manufacturer bulletins for this component: 3.
Symptoms owners describe
How many of the 12 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Electrical system | 4 | 0 | 15 |
| Vehicle speed control | 4 | 2 | 0 |
| Engine | 2 | 1 | 7 |
| Forward collision avoidance | 2 | 1 | 7 |
| Powertrain | 1 | 1 | 3 |
| Structure | 1 | 0 | 0 |
| Suspension | 0 | 0 | 7 |
| Backover prevention | 0 | 0 | 1 |
| Engine and cooling | 0 | 0 | 1 |
| Fuel/propulsion system | 0 | 0 | 1 |
| Fuel system | 0 | 0 | 1 |
| Visibility | 0 | 0 | 1 |
| Other | 4 | 0 | 0 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
Prior to stopping with my foot still on the brake the engine revved and the vehicle surged forward hitting the car in front of me. The emergency braking did not seem to activate nor di my foot on the brake slow the car. The car has been in the shop at least 4 times totaling nearly 30 days for electrical issues.
I was not injured, but do not want to use drive the vehicle until I understand what happened and whether this sudden unintended acceleration defect can be fixed.
I am reporting an incident of sudden unintended acceleration of my 2024 Kia Sportage plug-in Hybrid. On Oct. 11, 2024, my wife was parking the vehicle in a lot near our home when the car suddenly accelerated, only stopping when it crashed into the side of a building.
The dash on my sportage will go black while driving, and then the system reboots showing "system check" the cruise control also goes out when this happens. This happens about once a month. Dealer has checked it more than 3 times and has found no issues except the first time I brought it in.
We had been driving on the highway for an hour when engine temperature warning light came on. We pulled over and turned off the car. We waited 30 minutes then opened the hood to inspect the coolant level.
After approximately 2 months after taking possession I took the car on a trip. While driving on the highway I engaged the cruise control. The vehicle immediately set to 110mph. I immediately turned it off and didn't drive that fast.
The information then reappears on the panel, displaying important information (speedometer, fuel gauge, etc.). My speed, however has been significantly reduced. I was driving on the highway at 70 mph when the instrument panel shut down (went blank).
While driving in cruise mode at 70mph in the [XXX] , the vehicle suddenly accelerated to 110mph. I detected the issue when I felt the car speeding up by itself, so I proceed to brake to avoid any accidents. As you might already have noticed, this is a major safety concern.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 10,162 of 36,659 model years in the NHTSA data (top 28% most complained about).
On average one model year of the Sportage Phev has 7 complaints (5 years in the data). This year has 12, above average.
What to check before buying
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Vehicle speed control. Accelerator pedal, cruise control, throttle codes.
- Engine. Cold start, unusual noises, oil leaks and engine codes.
- Forward collision avoidance. Radar and camera: calibration after bumper or windshield replacement.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- WARRANTY EXTENSION CAMPAIGN
REIMBURSEMENT FORM (WTY047) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the…
- TECHNICAL SERVICE BULLETIN
WARRANTY EXTENSION CAMPAIGN: REAR SHOCK ABSORBER INSPECTION & REPLACEMENT (WTY047) - This bulletin provides information associated with the ‘Warranty Extension Program’ (WTY047) to inspect, and if necessary, replace…
- WARRANTY EXTENSION CAMPAIGN
OWNER NOTIFICATION (WTY047) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage to owners for certain repairs related to oil leakage from the rear shock…
- WARRANTY EXTENSION CAMPAIGN
QUESTION AND ANSWER (WTY047) – This document is the Question and Answer Guide containing the most frequently asked questions regarding Warranty Extension Campaign WTY047.
- WARRANTY EXTENSION CAMPAIGN
DEALER PARTS AND SERVICE MANAGER MEMO (WTY047) - This document is the announcement to dealer Parts and Service managers advising that Kia is extending the New Vehicle Limited Warranty coverage to owners for certain…
- WARRANTY EXTENSION CAMPAIGN
DEALER PRINCIPAL MEMO (WTY047) - This document is the announcement to the dealer principals advising that Kia is extending the New Vehicle Limited Warranty coverage to owners for certain repairs related to oil leakage…
- TECHNICAL SERVICE BULLETIN
PARTIAL REPAIR – ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin…
- TECHNICAL SERVICE BULLETIN
AVN GEN 5.0 WIDE SOFTWARE UPDATE - This bulletin provides information on the Audio Video Navigation (AVN) system software update for certain vehicles equipped with AVN5W and Navigation System listed in the table below…
- TECHNICAL SERVICE BULLETIN
INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater…
- TECHNICAL SERVICE BULLETIN
INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infotainment software updates and preparing USB for installation on applicable Kia vehicles. The software…
- TECHNICAL SERVICE BULLETIN
AVN5.0W DTC P17A000 DAIGNOSTIC PROCEDURE - This bulletin provides information regarding a potential illuminated Malfunction Indicator Lamp (MIL) accompanied by DTC P17A000 on some 2022-2025MY Hybrid Electric Vehicles…
- PITSTOP
TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver…
NHTSA lists 34 bulletins for this year; the 12 newest are shown here.
Other years of this model
Questions and answers
What are the most common problems with the 2024 KIA Sportage Phev?
Owner complaints to NHTSA most often mention: electrical system, vehicle speed control, engine. Total complaints: 12. The most frequent symptoms in complaint texts: unintended acceleration (25%), warning lights, check engine (17%), windows, sunroof (17%).
How many service bulletins (TSB) were issued for the 2024 KIA Sportage Phev?
NHTSA lists 34 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2024 KIA Sportage Phev from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2024 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-06.