AI Damage2022 Mazda CX-9: common problems
Owners of the 2022 Mazda CX-9 filed 11 complaints with NHTSA, most often about electrical system and structure. The maker issued 281 service bulletins for this year. Details by component below, with sources.
Key figures
- Owner complaints
- 11
- involving a crash
- 1
- Technical service bulletins (TSB)
- 281
What fails most often
- 1 Electrical system 18% of all complaints
- 2 Structure 18% of all complaints
- 3 Exterior lighting 18% of all complaints
- 4 Powertrain 9% of all complaints
- 5 Service brakes 9% of all complaints
- 6 Steering 9% of all complaints
- 7 Seats 9% of all complaints
- 8 Visibility 9% of all complaints
- Electrical system: 2 complaints (18% of all); manufacturer bulletins for this component: 143.
- Structure: 2 complaints (18% of all); manufacturer bulletins for this component: 20.
- Exterior lighting: 2 complaints (18% of all); manufacturer bulletins for this component: 15.
- Powertrain: 1 complaints (9% of all); manufacturer bulletins for this component: 16.
- Service brakes: 1 complaints (9% of all), 1 of them with a crash reported by the owner; manufacturer bulletins for this component: 13.
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- 2.5 L · petrol · turbo · 4 cyl
- automatic, 6-speed
Drive: 4WD
Symptoms owners describe
How many of the 11 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Electrical system | 2 | 0 | 143 |
| Structure | 2 | 0 | 20 |
| Exterior lighting | 2 | 0 | 15 |
| Powertrain | 1 | 0 | 16 |
| Service brakes | 1 | 1 | 13 |
| Steering | 1 | 0 | 12 |
| Seats | 1 | 0 | 9 |
| Visibility | 1 | 0 | 4 |
| Forward collision avoidance | 1 | 0 | 0 |
| Lane departure | 1 | 0 | 0 |
| Equipment | 0 | 0 | 57 |
| Engine and cooling | 0 | 0 | 25 |
| Engine | 0 | 0 | 18 |
| Wheels | 0 | 0 | 14 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
Very very lucky that she didn't get knocked under the wheel by the still open door of the car! My question is this: Can automakers create a safety device to prevent this? If the engine is off and the car is not in park, and no driver is detected in the driver's seat, can they automatically apply the brake?
The front passenger seat heating element in my 2022 Mazda Model, CX-9 malfunctioned, failing to regulate temperature and creating an immediate thermal safety and fire hazard.
No warning messages appeared on the dash, only notable symptom was an intense clunking sound coming from behind the steering wheel.
After driving for several hours, the vehicle was parked. While exiting the vehicle, the contact experienced pain in the rear thigh area of each leg. Upon inspect the contact discovered that the rear thigh area of both legs had sustained burning and blistering despite having pants on as a barrier during the failure.
This condition could create a safety risk, particularly at highway speeds, including driver distraction from vibration or noise, potential windshield instability, and possible failure of components mounted near the base of the windshield. [dealer] dealer is aware of this issue.
It has 36,000 miles on it. Recently, I noticed a crack forming near the front combination light on the front bumper. The vehicle has not been involved in any accident, collision, or external impact.
The windshield wiper sprayers don't work properly when it gets significantly below freezing. This is incredibly dangerous on highways where it snows and the roads are salted, allowing for the snow to be thrown up as mud.
While driving on the highway, my car was struck by lightning. Please see attached PDF for details.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 10,520 of 36,656 model years in the NHTSA data (top 29% most complained about).
On average one model year of the CX-9 has 88 complaints (17 years in the data). This year has 11, below average.
What to check before buying
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Structure. Rails, pillars, panel gaps, signs of pulling or welding.
- Exterior lighting. Headlamps, leveling, sensors and mounts after a frontal hit.
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- Frequently Asked Questions (FAQ) Index General Questions MAZDA CONNECT Indication Setup and Getting…
Frequently Asked Questions (FAQ) Index General Questions MAZDA CONNECT Indication Setup and Getting Started Dealer Processes Registration / Enrollment / Take-Over Customer Subscription Status WI-FI General Informatio…
- If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...),…
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been…
- Some customers may complain about any of the following
1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App
- Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair…
- Some customers may complain about any of the following
1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote functions inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF…
- Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect clock…
Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect clock and/or tire pressures and/or tire pressure missing. This may be caused by: Incorrect calendar entry…
- Some customers may complain about SiriusXM Travel Link, Traffic Plus showing expired even though the…
Some customers may complain about SiriusXM Travel Link, Traffic Plus showing expired even though the customer purchased a paid subscription. SiriusXM audio packages do not include SiriusXM Travel Link, Traffic Plus. To…
- Some customers may complain about any of the following
1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON /…
- Mazda Connect Frequently Asked Questions (FAQ) Index General Questions MAZDA CONNECT Indication Setup and…
Mazda Connect Frequently Asked Questions (FAQ) Index General Questions MAZDA CONNECT Indication Setup and Getting Started Dealer Processes Registration / Enrollment / Take-Over Customer Subscription Status WI-FI…
- Some customers may experience a Connected Vehicle failure
The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assist with repairs. Index System Outline • MYMAZDA App Connected Vehicle (CV) Error Codes • Vehicle…
- Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair…
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. REPAIR PROCEDURE NOTE: Before proceeding: Document the vehicle's current MAZDA CONNECT CMU software…
- The Mazda DCA-8000 is required for all warranty battery testing
If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a…
NHTSA lists 281 bulletins for this year; the 12 newest are shown here.
Other years of this model
- CX-9 200786 sources
- CX-9 2008172 sources
- CX-9 200959 sources
- CX-9 2010195 sources
- CX-9 2011171 sources
- CX-9 2012221 sources
- CX-9 201368 sources
- CX-9 201454 sources
- CX-9 201535 sources
- CX-9 2016509 sources
- CX-9 2017376 sources
- CX-9 2018417 sources
- CX-9 2019349 sources
- CX-9 2020331 sources
- CX-9 2021467 sources
- CX-9 2023233 sources
Questions and answers
What are the most common problems with the 2022 Mazda CX-9?
Owner complaints to NHTSA most often mention: electrical system, structure, exterior lighting. Total complaints: 11. The most frequent symptoms in complaint texts: driver assists: adaptive cruise, lane keeping (18%), knocking, grinding or other noise (18%), vibration (18%).
How many service bulletins (TSB) were issued for the 2022 Mazda CX-9?
NHTSA lists 281 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2022 Mazda CX-9 from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2022 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-05.