AI Damage2022 Mazda CX-5: common problems
Owners of the 2022 Mazda CX-5 filed 65 complaints with NHTSA, most often about exterior lighting and engine. The maker issued 353 service bulletins for this year. We found 1 repair videos on YouTube. Details by component below, with sources.
Key figures
- Owner complaints
- 65
- involving a crash
- 5
- Technical service bulletins (TSB)
- 353
- YouTube repair videos
- 1
What fails most often
- 1 Exterior lighting 35% of all complaints
- 2 Engine 20% of all complaints
- 3 Electrical system 9% of all complaints
- 4 Powertrain 8% of all complaints
- 5 Visibility 8% of all complaints
- 6 Service brakes 6% of all complaints
- 7 Forward collision avoidance 6% of all complaints
- 8 Structure 5% of all complaints
- Exterior lighting: 23 complaints (35% of all); manufacturer bulletins for this component: 24.
- Engine: 13 complaints (20% of all); manufacturer bulletins for this component: 52.
- Electrical system: 6 complaints (9% of all), 1 of them with a crash reported by the owner; manufacturer bulletins for this component: 149.
- Powertrain: 5 complaints (8% of all); manufacturer bulletins for this component: 22.
- Visibility: 5 complaints (8% of all); manufacturer bulletins for this component: 6.
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- 2.5 L · petrol · 4 cyl
- 2.5 L · petrol · turbo · 4 cyl
- automatic, 6-speed
Drive: 4WD
Symptoms owners describe
How many of the 65 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Exterior lighting | 23 | 0 | 24 |
| Engine | 13 | 0 | 52 |
| Electrical system | 6 | 1 | 149 |
| Powertrain | 5 | 0 | 22 |
| Visibility | 5 | 0 | 6 |
| Service brakes | 4 | 2 | 17 |
| Forward collision avoidance | 4 | 3 | 1 |
| Structure | 3 | 1 | 21 |
| Fuel/propulsion system | 3 | 0 | 1 |
| Tires | 2 | 0 | 4 |
| Air bags | 2 | 1 | 0 |
| Vehicle speed control | 2 | 0 | 0 |
| Steering | 1 | 0 | 9 |
| Lane departure | 1 | 1 | 2 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
I was driving to Home Depot after work around 6PM PST on [XXX] and must have fallen asleep at the wheel about a.1/4 of a mile from my house and left the road way after a turn. I hit my head so hard I had to be treated for a head injury and the car dialed 911 for me to report a crash.
Was driving down a road at around 40 MPH and a vehicle ran the light and took a turn in front of me. I applied brakes but car didn't try to apply them harder from the start and no warnings ever came up. Wasn't able to avoid collision and airbags deployed (only steering wheel airbag)
I slowed further to turn into a place on the right, near the south end of the parking lot and was attempting to put the car in park when the car accelerated abruptly, lurched forward, crossed over the concrete curb at the end of the parking space, and was heading right for I-95 which was straight ahead.
The air bags did not deploy. There was no police report. There were no injuries reported. The contact had contacted the dealer however the vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 1,546.
the windshield would not defrost causing visibility issues that was extremely hazardous. mazda found the cause as a evaporator core temperature sensor mazda had a tsb[phone]0) nhtsa id number (10202689) regarding this known defect that they continued to install for 2+years in new vehicles.
The sun roof glass suddenly fractured into several pieces. The dealer was contacted and informed of the issue, however the vehicle was not taken to be repaired. The manufacturer was informed of the issue and referred the contact back to the dealer for assistance. The failure mileage was approximately 77,000.
Humming sound coming from driver’s side headlight as soon as unlock bottom pressed in key fob. This sound comes from a faulty cooling fan inside the headlight and is a known defect. Humming sound progressed to very slow pitch indicating that fan function is diminishing over time.
The vehicle and component are currently available for inspection at Yark Mazda in Toledo, OH, where technicians have confirmed the headlight motor failure. Because the prior request went unanswered, the dealership has advised me to contact Mazda corporate directly to follow up.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 760 of 2,102 model years in the NHTSA data (top 36% most complained about).
On average one model year of the CX-5 has 126 complaints (12 years in the data). This year has 65, below average.
What to check before buying
- Exterior lighting. Headlamps, leveling, sensors and mounts after a frontal hit.
- Engine. Cold start, unusual noises, oil leaks and engine codes.
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- Frequently Asked Questions (FAQ) Index General Questions MAZDA CONNECT Indication Setup and Getting…
Frequently Asked Questions (FAQ) Index General Questions MAZDA CONNECT Indication Setup and Getting Started Dealer Processes Registration / Enrollment / Take-Over Customer Subscription Status WI-FI General Informatio…
- If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...),…
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been…
- Some customers may complain about any of the following
1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App
- Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair…
- Some customers may complain about any of the following
1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote functions inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF…
- Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect clock…
Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect clock and/or tire pressures and/or tire pressure missing. This may be caused by: Incorrect calendar entry…
- Some customers may complain about SiriusXM Travel Link, Traffic Plus showing expired even though the…
Some customers may complain about SiriusXM Travel Link, Traffic Plus showing expired even though the customer purchased a paid subscription. SiriusXM audio packages do not include SiriusXM Travel Link, Traffic Plus. To…
- Some vehicles may exhibit a condition in which a warning buzzer (error sound) is heard, and the power…
Some vehicles may exhibit a condition in which a warning buzzer (error sound) is heard, and the power liftgate (PLG) does not open or close automatically. When these symptoms happen, DTCs B144F:11 or B144F:13 may be…
- Some vehicles may exhibit accumulation of dried coolant (1) around the water pipe (2)
This is caused by a gap between the housing and pipe due to a press fitting during the manufacturing process. The accumulated coolant is solidified and plugs the gap in high temperature environment and the seepage is…
- Some customers may complain about any of the following
1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON /…
- Mazda Connect Frequently Asked Questions (FAQ) Index General Questions MAZDA CONNECT Indication Setup and…
Mazda Connect Frequently Asked Questions (FAQ) Index General Questions MAZDA CONNECT Indication Setup and Getting Started Dealer Processes Registration / Enrollment / Take-Over Customer Subscription Status WI-FI…
- Some customers may experience a Connected Vehicle failure
The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assist with repairs. Index System Outline • MYMAZDA App Connected Vehicle (CV) Error Codes • Vehicle…
NHTSA lists 353 bulletins for this year; the 12 newest are shown here.
Repair videos
We do not copy videos: these are YouTube links credited to their authors. Amounts are as stated by the author and not verified by us.
Other years of this model
Questions and answers
What are the most common problems with the 2022 Mazda CX-5?
Owner complaints to NHTSA most often mention: exterior lighting, engine, electrical system. Total complaints: 65. The most frequent symptoms in complaint texts: headlights and tail lights (34%), warning lights, check engine (15%), windows, sunroof (14%).
How many service bulletins (TSB) were issued for the 2022 Mazda CX-5?
NHTSA lists 353 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2022 Mazda CX-5 from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2022 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.