AI Damage2010 Mercury Milan Hybrid: common problems
Owners of the 2010 Mercury Milan Hybrid filed 59 complaints with NHTSA, most often about steering and air bags. Details by component below, with sources.
Key figures
- Owner complaints
- 59
What fails most often
- 1 Steering 27% of all complaints
- 2 Air bags 15% of all complaints
- 3 Electrical system 15% of all complaints
- 4 Powertrain 14% of all complaints
- 5 Service brakes 14% of all complaints
- 6 Engine 10% of all complaints
- 7 Fuel/propulsion system 10% of all complaints
- 8 Exterior lighting 8% of all complaints
- Steering: 16 complaints (27% of all).
- Air bags: 9 complaints (15% of all).
- Electrical system: 9 complaints (15% of all).
- Powertrain: 8 complaints (14% of all).
- Service brakes: 8 complaints (14% of all).
Symptoms owners describe
How many of the 59 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Steering | 16 | 0 | 0 |
| Air bags | 9 | 0 | 0 |
| Electrical system | 9 | 0 | 0 |
| Powertrain | 8 | 0 | 0 |
| Service brakes | 8 | 0 | 0 |
| Engine | 6 | 0 | 0 |
| Fuel/propulsion system | 6 | 0 | 0 |
| Exterior lighting | 5 | 0 | 0 |
| Electronic stability control | 3 | 0 | 0 |
| Hybrid propulsion system | 2 | 0 | 0 |
| Vehicle speed control | 2 | 0 | 0 |
| Latches, locks, linkages | 1 | 0 | 0 |
| Seats | 1 | 0 | 0 |
| Structure | 1 | 0 | 0 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
The ABS warning light was illuminated. The contact related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The vehicle was taken to an independent mechanic who determined that the Hydraulic Electronic Control Unit (HECU) had failed.
The contact activated the parking brake and continually pumped the brake pedal, and the vehicle was able to come to a stop. Several unknown warning lights were illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired.
The contact stated that the ABS warning light, traction control, and brake warning lights were illuminated. The vehicle was taken to an independent mechanic where the failure code U3000 for the ABS module was retrieved.
The contact stated she had to open the window to open the door using the outside door handle. The vehicle was taken to local dealer asheboro ford, inc. ([address], asheboro, [ZIP]: [phone]) where it was diagnosed with needing the front driver's side door handle to be replaced. The vehicle was not repaired.
The contact stated that the power steering assist system failed while backing out of an inclined driveway. Also, the steering wheel seized, which made it difficult to turn. The dealer and manufacturer were not notified. The vehicle was not diagnosed or repaired. The failure mileage was 134,000.
I started the car, backed up and suddenly I had no power steering. No warnings just unable to budge the steering wheel. Car is still sitting at a restaurant . If this happened to anyone while driving there is no way they could control this car!
Service steering now light came on while driving, then the steering wheel locked. Had to have car towed to repair shop. It cost me $1780 to repair. Recall on the 2011 but not the 2010, sad situation.
Takata recall. Pursuant to safety recall notice 18s01/nhtsa recall 18v046, we have not been able to drive our car since june 5, 2018, almost two months ago. Although we now have access to a rental car, it is a problem not to have use of our own vehicle and is an ongoing inconvenience. When will the remedy be available?
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 4,893 of 36,656 model years in the NHTSA data (top 13% most complained about).
What to check before buying
- Steering. Steering play, power assist, rack and tie rods after a wheel impact.
- Air bags. Check the SRS light, stored codes and airbag/curtain status after any impact.
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
Questions and answers
What are the most common problems with the 2010 Mercury Milan Hybrid?
Owner complaints to NHTSA most often mention: steering, air bags, electrical system. Total complaints: 59. The most frequent symptoms in complaint texts: warning lights, check engine (29%), steering or power steering problems (25%), loss of power / limp mode (12%).
How many service bulletins (TSB) were issued for the 2010 Mercury Milan Hybrid?
NHTSA lists 0 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2010 Mercury Milan Hybrid from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2010 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-05.