AI Damage2010 Mercury Milan: common problems
Owners of the 2010 Mercury Milan filed 1,003 complaints with NHTSA, most often about steering and vehicle speed control. Details by component below, with sources.
Key figures
- Owner complaints
- 1,003
- involving a crash
- 40
What fails most often
- 1 Steering 25% of all complaints
- 2 Vehicle speed control 18% of all complaints
- 3 Engine 16% of all complaints
- 4 Powertrain 15% of all complaints
- 5 Exterior lighting 13% of all complaints
- 6 Fuel/propulsion system 11% of all complaints
- 7 Service brakes 11% of all complaints
- 8 Air bags 11% of all complaints
- Steering: 248 complaints (25% of all), 15 of them with a crash reported by the owner.
- Vehicle speed control: 178 complaints (18% of all), 6 of them with a crash reported by the owner.
- Engine: 159 complaints (16% of all).
- Powertrain: 149 complaints (15% of all), 2 of them with a crash reported by the owner.
- Exterior lighting: 135 complaints (13% of all), 1 of them with a crash reported by the owner.
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- 2.5 L · petrol · 4 cylnamed in 1 complaints
- 3 L · petrol · 6 cylnamed in 1 complaints
- 2.5 L · hybrid · 4 cylnamed in 1 complaints
- automatic, 6-speed
- CVT
- manual, 6-speed
Drive: FWD, AWD
Symptoms owners describe
How many of the 1,003 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Steering | 248 | 15 | 0 |
| Vehicle speed control | 178 | 6 | 0 |
| Engine | 159 | 0 | 0 |
| Powertrain | 149 | 2 | 0 |
| Exterior lighting | 135 | 1 | 0 |
| Fuel/propulsion system | 109 | 2 | 0 |
| Service brakes | 107 | 8 | 0 |
| Air bags | 106 | 7 | 0 |
| Electrical system | 105 | 3 | 0 |
| Fuel system | 29 | 1 | 0 |
| Electronic stability control | 28 | 2 | 0 |
| Engine and cooling | 10 | 0 | 0 |
| Structure | 10 | 3 | 0 |
| Wheels | 10 | 2 | 0 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
The air bags did not deploy. The vehicle was towed to a local tow yard. The contact was later taken to the local medical center. The contact sustained pain and bruises to the chest area, the left and right knees from the impact of the steering wheel, the middle back, and the left side hip. A Police report was filed.
I collided with three parked vehicles and my airbags did not deploy causing me to hit my head
As I proceeded to stop my foot went all the way to the ground and I had no brakes. I had to go through the light because i could not stop. The car was flying down the road because it is a very steep hill. I tried to pull the emergency brake and nothing happened.
My head lights are NOT sufficient. It does not have the option for 2 bulbs. I have changed out the bulbs 3 times while owning this vehicle and from the first night I drove it after owning it, I noticed the lights where very off.
While I was driving home the power steering stopped working causing steering wheel to feel as if locked again and almost impossible to turn in any direction. I almost wrecked my vehicle and hit another vehicle on the road way but hit my brakes and continued to aggressively turn the wheel to missed the vehicle in front…
The contact stated no warning light was illuminated. The vehicle was not drivable. The vehicle was taken to local dealer sesi lincoln ([address], ann arbor, [ZIP]: [phone]) and was informed of future recall associated to her failure.
Power steering hydraulic locked on me twice while driving first time I was on express way and hit wall 2nd time I knew what was about to happen and of course steering locked and I almost crashed again this needs to be addressed because my research shows me folks have died from this but because it's not enough deaths…
For the last year, the power steering assist on my 2010 mercury milan will randomly turn off while driving the car and prior to starting the car. I can turn the car off, wait and the power steering assist will re-activate.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 228 of 36,656 model years in the NHTSA data (top 1% most complained about).
On average one model year of the Milan has 420 complaints (6 years in the data). This year has 1,003, above average.
What to check before buying
- Steering. Steering play, power assist, rack and tie rods after a wheel impact.
- Vehicle speed control. Accelerator pedal, cruise control, throttle codes.
- Engine. Cold start, unusual noises, oil leaks and engine codes.
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
Other years of this model
Questions and answers
What are the most common problems with the 2010 Mercury Milan?
Owner complaints to NHTSA most often mention: steering, vehicle speed control, engine. Total complaints: 1,003. The most frequent symptoms in complaint texts: steering or power steering problems (22%), warning lights, check engine (21%), headlights and tail lights (11%).
How many service bulletins (TSB) were issued for the 2010 Mercury Milan?
NHTSA lists 0 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2010 Mercury Milan from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2010 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-05.