AI DamageMercury Milan: problems, complaints, bulletins
Summary for the Mercury Milan across 6 model years: 2,520 owner complaints and 0 NHTSA service bulletins, plus repair videos. Pick a year for details.
Model years
What fails most often
- 1 Air bags 31% of all complaints
- 2 Service brakes 23% of all complaints
- 3 Steering 13% of all complaints
- 4 Vehicle speed control 10% of all complaints
- 5 Powertrain 10% of all complaints
- 6 Engine 9% of all complaints
- 7 Exterior lighting 7% of all complaints
- 8 Electrical system 6% of all complaints
- Air bags: 779 complaints (31% of all), 29 of them with a crash reported by the owner.
- Service brakes: 575 complaints (23% of all), 41 of them with a crash reported by the owner.
- Steering: 336 complaints (13% of all), 16 of them with a crash reported by the owner.
- Vehicle speed control: 257 complaints (10% of all), 16 of them with a crash reported by the owner.
- Powertrain: 244 complaints (10% of all), 2 of them with a crash reported by the owner.
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- 2.3 L · petrol · 4 cyl 2006–2009
- 2.5 L · petrol · 4 cyl 2010–2011named in 1 complaints
- 3 L · petrol · 6 cyl 2006–2011named in 3 complaints
- 2.5 L · hybrid · 4 cyl 2010–2011named in 1 complaints
- automatic, 5-speed 2006–2009
- automatic, 6-speed 2006–2011
- CVT 2010–2011
- manual, 5-speed 2006–2009
- manual, 6-speed 2010–2011
Drive: FWD, AWD
Symptoms owners describe
How many of the 2,520 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Air bags | 779 | 29 | 0 |
| Service brakes | 575 | 41 | 0 |
| Steering | 336 | 16 | 0 |
| Vehicle speed control | 257 | 16 | 0 |
| Powertrain | 244 | 2 | 0 |
| Engine | 219 | 1 | 0 |
| Exterior lighting | 168 | 1 | 0 |
| Electrical system | 152 | 3 | 0 |
| Fuel/propulsion system | 135 | 2 | 0 |
| Structure | 68 | 8 | 0 |
| Fuel system | 45 | 1 | 0 |
| Electronic stability control | 37 | 2 | 0 |
| Engine and cooling | 24 | 2 | 0 |
| Latches, locks, linkages | 21 | 0 | 0 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
The air bags did not deploy. The vehicle was towed to a local tow yard. The contact was later taken to the local medical center. The contact sustained pain and bruises to the chest area, the left and right knees from the impact of the steering wheel, the middle back, and the left side hip. A Police report was filed.
I collided with three parked vehicles and my airbags did not deploy causing me to hit my head
As I proceeded to stop my foot went all the way to the ground and I had no brakes. I had to go through the light because i could not stop. The car was flying down the road because it is a very steep hill. I tried to pull the emergency brake and nothing happened.
My head lights are NOT sufficient. It does not have the option for 2 bulbs. I have changed out the bulbs 3 times while owning this vehicle and from the first night I drove it after owning it, I noticed the lights where very off.
No major injuries were reported and no police report was filed. The vehicle was towed to the dealer and the contact explained to the dealer that the vehicle experienced the same failure as recall NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic), the dealer stated that the VIN was not included in the recall…
While I was driving home the power steering stopped working causing steering wheel to feel as if locked again and almost impossible to turn in any direction. I almost wrecked my vehicle and hit another vehicle on the road way but hit my brakes and continued to aggressively turn the wheel to missed the vehicle in front…
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
What to check before buying
- Air bags. Check the SRS light, stored codes and airbag/curtain status after any impact.
- Service brakes. Pedal feel, ABS operation, leaks, discs and hoses.
- Steering. Steering play, power assist, rack and tie rods after a wheel impact.
- Vehicle speed control. Accelerator pedal, cruise control, throttle codes.
Other models of this make
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-05.