Toyota C-HR: problems, complaints, bulletins
Summary for the Toyota C-HR across 9 model years: 545 owner complaints and 249 NHTSA service bulletins, plus repair videos. Pick a year for details.
Model years
What fails most often
- 1 Powertrain 64% of all complaints
- 2 Engine 10% of all complaints
- 3 Electrical system 8% of all complaints
- 4 Service brakes 5% of all complaints
- 5 Forward collision avoidance 5% of all complaints
- 6 Vehicle speed control 2% of all complaints
- 7 Air bags 1% of all complaints
- 8 Steering 1% of all complaints
- Powertrain: 351 complaints (64% of all), 4 of them with a crash reported by the owner; manufacturer bulletins for this component: 16.
- Engine: 55 complaints (10% of all); manufacturer bulletins for this component: 14.
- Electrical system: 46 complaints (8% of all); manufacturer bulletins for this component: 107.
- Service brakes: 29 complaints (5% of all), 2 of them with a crash reported by the owner; manufacturer bulletins for this component: 1.
- Forward collision avoidance: 29 complaints (5% of all), 2 of them with a crash reported by the owner.
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- 2 L · petrol · 4 cyl 2018–2022
- electric 2026–2027
- automatic, 1-speed 2026–2027
- CVT 2018–2022named in 133 complaints
Drive: FWD, AWD
Symptoms owners describe
How many of the 545 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Powertrain | 351 | 4 | 16 |
| Engine | 55 | 0 | 14 |
| Electrical system | 46 | 0 | 107 |
| Service brakes | 29 | 2 | 1 |
| Forward collision avoidance | 29 | 2 | 0 |
| Vehicle speed control | 11 | 1 | 7 |
| Air bags | 8 | 8 | 13 |
| Steering | 8 | 1 | 3 |
| Fuel/propulsion system | 8 | 0 | 0 |
| Structure | 6 | 0 | 158 |
| Seat belts | 6 | 1 | 10 |
| Visibility | 6 | 0 | 10 |
| Lane departure | 6 | 0 | 6 |
| Tires | 4 | 0 | 6 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
The airbags did not deploy. There were no lights prior to failure. My insurance said that it was surprising that the airbags did not deploy given the extensive frame damage to my vehicle. My safety was put at risk due to potentially enduring life threatening injuries if any other cars hit me.
The airbags didn't deployed and I'm concerned. The body shop said he doesn't unsdertand why they didn't deployed.
The contact stated no warning light was illuminated. No air bags deployed, and the front driver side seat belt failed to retract. The contact sustained injuries on his neck and back and sought medical attention at a nearby hospital. A police report was filed. The vehicle was not drivable.
The contact stated that the collision was the result of the pre-collision avoidance system failing to activate. Both driver-side and passenger-side air bags were deployed. No warning lights were illuminated on the instrument panel. A police report was filed.
Was turning a corner and my car lost control and messed up the front end
The incident happened on the 9th of april 2021 at 06:45am on our company's car park, third level. As I was parking the toyota chr, I'm fully aware that I'm just lightly stepping on the gas like what I'm doing when I'm parking the car everytime I go to work when the car suddenly revved up.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
What to check before buying
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
- Engine. Cold start, unusual noises, oil leaks and engine codes.
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Service brakes. Pedal feel, ABS operation, leaks, discs and hoses.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- Although the Continuously Variable Transmissions (CVT) is covered by Toyota’s New Vehicle Limited Warranty…
- Although the Continuously Variable Transmissions (CVT) is covered by Toyota’s New Vehicle Limited Warranty…
- Although the Continuously Variable Transmissions (CVT) is covered by Toyota’s New Vehicle Limited Warranty…
- Some 2018 – 2019 model year C-HR vehicles may exhibit a grinding and/or whining noise from the transaxle…
- Some 2018 – 2019 model year C-HR vehicles may exhibit a grinding and/or whining noise from the transaxle…
- Although the Continuously Variable Transmissions (CVT) is covered by Toyota’s New Vehicle Limited Warranty…
- Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers
- Although the Continuously Variable Transmissions (CVT) is covered by Toyota’s New Vehicle Limited Warranty…
- State of Health (SOH)
- Some 2026 model year bZ, bZ Woodland, and C-HR BEV vehicles may exhibit the Diagnostic Trouble Code (DTC)…
- 2026 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat…
- During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce…
Repair videos
We do not copy videos: these are YouTube links credited to their authors. Amounts are as stated by the author and not verified by us.
Other models of this make
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.