AI DamageToyota Grand Highlander: problems, complaints, bulletins
Summary for the Toyota Grand Highlander across 3 model years: 316 owner complaints and 170 NHTSA service bulletins, plus repair videos. Pick a year for details.
Model years
What fails most often
- 1 Powertrain 22% of all complaints
- 2 Engine 16% of all complaints
- 3 Fuel/propulsion system 15% of all complaints
- 4 Air bags 9% of all complaints
- 5 Vehicle speed control 9% of all complaints
- 6 Electrical system 9% of all complaints
- 7 Structure 9% of all complaints
- 8 Suspension 5% of all complaints
- Powertrain: 68 complaints (22% of all), 1 of them with a crash reported by the owner; manufacturer bulletins for this component: 4.
- Engine: 51 complaints (16% of all); manufacturer bulletins for this component: 16.
- Fuel/propulsion system: 47 complaints (15% of all).
- Air bags: 30 complaints (9% of all), 3 of them with a crash reported by the owner.
- Vehicle speed control: 30 complaints (9% of all), 2 of them with a crash reported by the owner.
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- 2.4 L · petrol · turbo · 4 cyl 2024–2026named in 1 complaints
- 2.4 L · hybrid · turbo · 4 cyl 2024–2026named in 1 complaints
- 2.5 L · hybrid · 4 cyl 2024–2026
- automatic, 6-speed 2024–2026
- automatic, 8-speed 2024–2026
- CVT 2024–2026named in 1 complaints
Drive: AWD, FWD
Symptoms owners describe
How many of the 316 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Powertrain | 68 | 1 | 4 |
| Engine | 51 | 0 | 16 |
| Fuel/propulsion system | 47 | 0 | 0 |
| Air bags | 30 | 3 | 0 |
| Vehicle speed control | 30 | 2 | 0 |
| Electrical system | 28 | 0 | 54 |
| Structure | 28 | 1 | 34 |
| Suspension | 17 | 0 | 0 |
| Visibility | 14 | 0 | 0 |
| Service brakes | 13 | 1 | 1 |
| Forward collision avoidance | 12 | 1 | 0 |
| Steering | 12 | 0 | 0 |
| Backover prevention | 10 | 1 | 0 |
| Lane departure | 9 | 0 | 1 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
It didn't work it didn't brake or didn't have an alert in which caused an accident
The autobody shop confirmed that the airbag sensors went off, but the airbags did not deploy. A claim was filed with my insurance company, and the airbags have been replaced by the autobody shop. The vehicle did not get back to the dealership.
The contact stated that after driving into the garage and while pressing the brake pedal, the vehicle suddenly experienced unintended acceleration, lurched forward, and crashed into the husband's workbench. During the incident, the brake pedal was forcefully pressed, but the vehicle did not immediately stop.
My side air bags did not deploy. There is structural damage and my front passenger tire is laid in this this wasn't a light tap on my car.
The air bags did not deploy. No warning lights were illuminated. A police report was not filed, and no injuries were reported. The vehicle was taken to an independent mechanic, who was unable to duplicate the failure and informed the contact that the incident recorder does not log data for incidents under 25 MPH.
After driving around in [XXX] we said it was unusually noisy inside so I said I would stand on the door sill to look at the roof and that’s when I saw the hole in the sunroof. That night, Sunday, XXX, I called our insurance company to report the damage. They said that an adjuster would contact us on Monday.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
What to check before buying
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
- Engine. Cold start, unusual noises, oil leaks and engine codes.
- Fuel/propulsion system. Fuel smell, leaks, rough running, fuel-system codes.
- Air bags. Check the SRS light, stored codes and airbag/curtain status after any impact.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- 2026 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat…
- During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce…
- A battery in a stored vehicle is subject to conditions that can reduce its performance and service life
- Long-term or off-site storage requires special care to maintain vehicle condition
- Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers
- OBSOLETE NOTICE April 17, 2026
- Some 2024 Grand Highlander and Grand Highlander Hybrid vehicles may exhibit a rotational clicking noise…
- OBSOLETE NOTICE February 12, 2026
- A battery in a stored vehicle is subject to conditions that can reduce its performance and service life
- OBSOLETE NOTICE February 6, 2026
- During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce…
- OBSOLETE NOTICE February 03, 2026
Repair videos
We do not copy videos: these are YouTube links credited to their authors. Amounts are as stated by the author and not verified by us.
- The 2025 Toyota Grand Highlander Gets New Trims and More for This Year... Check it Out!amount per author: 62,000 UNSPECIFIED_DOLLAR
- 2025 Toyota Grand Highlander HYBRID Maintenance Cost Is Shocking!amount per author: 4,000 UNSPECIFIED_DOLLAR
- 8 Reasons to Avoid the 2026 Toyota Grand Highlander | Don’t Buy Before Watching!amount per author: 68,000 UNSPECIFIED_DOLLAR
- Потужна робота по Toyota Grand Highlander 2024! #toyota #grand #highlight #reels
- 2024 Toyota Grand Highlander, door panel removal #autorestyler #popit #toyota #doorpanel
- 2024 Toyota Grand Highlander Camping Setup! (Ultimate Dog AdventureSUV RVing)
Other models of this make
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.