AI DamageDodge Sprinter reliability: problems, complaints, recalls
Summary for the Dodge Sprinter across 3 model years: 101 owner complaints and 0 manufacturer service bulletins, plus repair videos. Pick a year for details.
Model years
What fails most often
- 1 Air bags 30% of all complaints
- 2 Tires 19% of all complaints
- 3 Engine and cooling 14% of all complaints
- 4 Electrical system 7% of all complaints
- 5 Powertrain 6% of all complaints
- 6 Structure 6% of all complaints
- 7 Fuel system 4% of all complaints
- 8 Visibility 4% of all complaints
- Air bags: 30 complaints (30% of all).
- Tires: 19 complaints (19% of all).
- Engine and cooling: 14 complaints (14% of all).
- Electrical system: 7 complaints (7% of all).
- Powertrain: 6 complaints (6% of all).
Symptoms owners describe
How many of the 101 US owner complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Air bags | 30 | 0 | 0 |
| Tires | 19 | 0 | 0 |
| Engine and cooling | 14 | 0 | 0 |
| Electrical system | 7 | 0 | 0 |
| Powertrain | 6 | 0 | 0 |
| Structure | 6 | 0 | 0 |
| Fuel system | 4 | 0 | 0 |
| Visibility | 4 | 0 | 0 |
| Engine | 3 | 0 | 0 |
| Service brakes | 3 | 0 | 0 |
| Exterior lighting | 2 | 0 | 0 |
| Fuel/propulsion system | 2 | 0 | 0 |
| Wheels | 2 | 0 | 0 |
| Equipment | 1 | 0 | 0 |
What owners report
Short excerpts of US owner complaints in the original wording. These are owner statements not verified by the regulator; personal data removed.
My two nearby dealers (Hudson Valley Chrysler Dodge Jeep Ram and Dutchess Chrysler Dodge Jeep Ram) both state they sold their tools to work on sprinter vans and refuse to complete the recall. I currently have no nearby options to complete this safety recall, and i cannot get my vehicle inspected.
âDuring inspection, both rear main leaf springs were found cracked symmetrically due to fatigue failure. Similar rear leaf spring defect was previously recalled on adjacent VIN ranges. Failure affects rear ride height and vehicle stability. No signs of overload or impact damage observed.â
I have received a letter from the FCA US LLC regarding recalls for both airbags. I have called 3-4 times requesting this service. Because the van is technically a dodge (although made by mercedes, back in 2007) there is no Dodge dealerships that will agree to service the vehicle.
The contact received notification of NHTSA Campaign Number: 16V077000 (Air Bags) and 17V478000 (Air Bags) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue.
Upon completion of the t21 recall, the check engine light (error code u0423) came on. The instrument cluster light continued to illuminate after the vehicle's ignition was off, draining the battery.
The contact stated that the vehicle lost power, failed to start, and decelerated while driving on a weekly basis. In addition, the check engine indicator illuminated. The vehicle was taken to towbin dodge ([address], henderson, [ZIP], [phone]) where an appointment was scheduled.
When owners complained
US owner complaints by filing year. The peak shows at what age the problems show up most.
What to check before buying
- Air bags. Check the SRS light, stored codes and airbag/curtain status after any impact.
- Tires. Tire age by DOT code, bulges, wear pattern.
- Engine and cooling. Radiator and fan after a frontal hit, coolant level and condition, overheating.
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
Other models of this make
Read also
Sources: public official US data: service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by the regulator, and describe defects rather than crash damage. Data updated 2026-11-10.