2023 Hyundai Tucson Hybrid: common problems
Owners of the 2023 Hyundai Tucson Hybrid filed 35 complaints with NHTSA, most often about engine and powertrain. The maker issued 22 service bulletins for this year. Details by component below, with sources.
Key figures
- Owner complaints
- 35
- involving a crash
- 2
- Technical service bulletins (TSB)
- 22
What fails most often
- 1 Engine 29% of all complaints
- 2 Powertrain 26% of all complaints
- 3 Fuel/propulsion system 20% of all complaints
- 4 Electrical system 14% of all complaints
- 5 Vehicle speed control 14% of all complaints
- 6 Visibility 14% of all complaints
- 7 Forward collision avoidance 9% of all complaints
- 8 Service brakes 9% of all complaints
- Engine: 10 complaints (29% of all), 1 of them with a crash reported by the owner; manufacturer bulletins for this component: 5.
- Powertrain: 9 complaints (26% of all).
- Fuel/propulsion system: 7 complaints (20% of all).
- Electrical system: 5 complaints (14% of all); manufacturer bulletins for this component: 10.
- Vehicle speed control: 5 complaints (14% of all), 1 of them with a crash reported by the owner; manufacturer bulletins for this component: 1.
Symptoms owners describe
How many of the 35 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Engine | 10 | 1 | 5 |
| Powertrain | 9 | 0 | 0 |
| Fuel/propulsion system | 7 | 0 | 0 |
| Electrical system | 5 | 0 | 10 |
| Vehicle speed control | 5 | 1 | 1 |
| Visibility | 5 | 0 | 0 |
| Forward collision avoidance | 3 | 0 | 1 |
| Service brakes | 3 | 0 | 0 |
| Exterior lighting | 1 | 0 | 2 |
| Backover prevention | 1 | 1 | 0 |
| Air bags | 0 | 0 | 2 |
| Lane departure | 0 | 0 | 1 |
| Structure | 0 | 0 | 1 |
| Other | 8 | 0 | 1 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
As I was (very slowly) pulling into a parking place at a park near my home and I was braking to come to a full stop, the car suddenly lurched forward, jumped the parking place barrier, and hit a tree. The front end of the car was badly damaged and the airbag opened.
He released some pressure on the brake and indicated that the car lurched backwards and even though he reapplied full pressure to the brakes, he hit the car at the curb resulting in damage to our Tucson, but luckily not the to the other car.
Intermittent loss of motive power while in traffic. Vehicle will not shift beyond 1st gear. "Check Hybrid System" warning illuminates. Condition persists until key cycle; full function restores after restart.
The failure resulted in an immediate loss of engine power, reduced vehicle performance, reduced fuel efficiency, and the vehicle entering limp mode while driving, creating a significant safety hazard in traffic.
When stepping on the gas pedal to pull into traffic or make a turn, the vehicle hesitates completely before engaging power, even when the pedal is fully depressed. This creates an extreme crash risk when entering oncoming traffic or merging.
VIN: [XXX] Component Failed: Panoramic Sunroof Type of Failure: Spontaneous Explosion/Rupture from the Inside Occurred: Saturday [XXX] at [XXX] Road Conditions: Smooth Road, Clear Day (No Rain or Hail), Temperature mid 80âs degrees Fahrenheit, No Other Cars on Road.
1. Sometimes vehicle does not start. Only starts if battery reset button pushed. 2. Sometimes vehicle while moving has delayed braking after juddering. Only stops when car stopped and restarted. 3. Sometimes vehicle while moving suddenly revs, RPMs spike until car stopped and restarted.
Horn does not work. On going issue with this model per Hyundai Tucson forum.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 6,335 of 36,659 model years in the NHTSA data (top 17% most complained about).
On average one model year of the Tucson Hybrid has 77 complaints (5 years in the data). This year has 35, below average.
What to check before buying
- Engine. Cold start, unusual noises, oil leaks and engine codes.
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
- Fuel/propulsion system. Fuel smell, leaks, rough running, fuel-system codes.
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- Certain Santa Fe Hybrid (TM HEV), Santa Fe Plug-in Hybrid (TM PHEV), Tucson Hybrid (NX4 HEV), andTucson…
Certain Santa Fe Hybrid (TM HEV), Santa Fe Plug-in Hybrid (TM PHEV), Tucson Hybrid (NX4 HEV), andTucson Plug-in Hybrid (NX4 PHEV) vehicles may experience intake air line freezing and Exhaust GasRecirculation (EGR)…
- Some vehicles equipped with internal combustion engines may exhibit higher-than-expected engine oil…
Some vehicles equipped with internal combustion engines may exhibit higher-than-expected engine oil consumption. This bulletin outlines the combustion chamber cleaning procedure for vehicles diagnosed with this…
- Certain vehicles equipped with internal combustion engines may exhibit higher-than-expected engine oil…
Certain vehicles equipped with internal combustion engines may exhibit higher-than-expected engine oil consumption. This bulletin provides the inspection and repair procedures for vehicles exhibiting this condition…
- Certain Santa Fe Hybrid (TM HEV), Santa Fe Plug-in Hybrid (TM PHEV), Tucson Hybrid (NX4 HEV), and Tucson…
Certain Santa Fe Hybrid (TM HEV), Santa Fe Plug-in Hybrid (TM PHEV), Tucson Hybrid (NX4 HEV), and Tucson Plug-in Hybrid (NX4 PHEV) vehicles may experience intake air line freezing and Exhaust Gas Recirculation (EGR)…
- Some Palisade (LX2), Tucson (NX4), and Tucson Hybrid (NX4 HEV) vehicles may experience battery drain due…
Some Palisade (LX2), Tucson (NX4), and Tucson Hybrid (NX4 HEV) vehicles may experience battery drain due to continuous operation of the cooling fan after vehicle ignition has been turned off, potentially resulting in a…
- This bulletin provides information related to the navigation and head unit software changes introduced in…
This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and…
- The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and…
The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co…
- The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding…
The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety…
- Some 2019MY and newer vehicles equipped with a front view camera may illuminate certain warning lights and…
Some 2019MY and newer vehicles equipped with a front view camera may illuminate certain warning lights and trigger DTC C272246 fault code for the front camera. In the following cases, the front camera auto-calibration…
- Certain Tucson (NX4, NX4A) and Tucson Hybrid (NX4 HEV) vehicles may exhibit an improper fuel filler door…
Certain Tucson (NX4, NX4A) and Tucson Hybrid (NX4 HEV) vehicles may exhibit an improper fuel filler door opening or closing condition due to an inoperative fuel filler door release actuator. This bulletin provides…
- This bulletin provides information regarding condensation related to the accumulated moisture in the…
This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of…
- This bulletin provides information related to the changes introduced in the 2025 1st Navigation Map and…
This bulletin provides information related to the changes introduced in the 2025 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system as described in this…
NHTSA lists 22 bulletins for this year; the 12 newest are shown here.
Other years of this model
Questions and answers
What are the most common problems with the 2023 Hyundai Tucson Hybrid?
Owner complaints to NHTSA most often mention: engine, powertrain, fuel/propulsion system. Total complaints: 35. The most frequent symptoms in complaint texts: warning lights, check engine (20%), windows, sunroof (14%), jerking, harsh shifts (11%).
How many service bulletins (TSB) were issued for the 2023 Hyundai Tucson Hybrid?
NHTSA lists 22 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2023 Hyundai Tucson Hybrid from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2023 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-06.